• MadBid

MadBid

Overview

MadBid has a rating of 3.04 stars from 399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MadBid most frequently mention customer service. MadBid ranks 14th among Auction sites.

  • Shipping
    30
  • Returns
    25

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
10
See all photos

What reviewers want you to know

Positive highlights

  • This auction site is the best one I have ever joined!
  • No info about this on the sign up page or the fact that they will keep your money if you do not spend it.

Critical highlights

  • They should really be charged with false advertising, god-awful customer service and whole list of other things.
  • I bought credits, then selected autobid for a macbook after bidding for 2 hours.
How would you rate MadBid?
Top Positive Review

“Inspect first”

Frank F.
4/17/22

If you inspect before bidding, there is no surprise on the condition of goods, The staff is friendly in Butler, ready to help on any question. I have been successful with getting goods at less than 1/2 the price at Walmart!

Top Critical Review

“Macbid rep off”

Michael F.
1/22/23

I purchased a product from them on action got no where with management ask for a corporate address so i could go to court there reply was its on there sight but there is none listed just a bunch of warehouses for action. They are very deceiving company they tell you product worth 300 and i saved 70 % gave measurements on add nothing was correct sold me a box of scrap for 120.00 look at pics and discretion of product all i got was a box of bolts and parts total rip off.

Reviews (399)

Rating

Timeframe

Other

Reviews that mention popular keywords

auction site (14) money (95) customer service (17) credits (82) earned discount (14) auto bid (8) items (41) products (29) las subastas (10) buen precio (6) credit card (9) gambling site (4)
Thumbnail of user michaelf4178
1 review
0 helpful votes
January 22nd, 2023
Verified purchase

I purchased a product from them on action got no where with management ask for a corporate address so i could go to court there reply was its on there sight but there is none listed just a bunch of warehouses for action. They are very deceiving company they tell you product worth 300 and i saved 70 % gave measurements on add nothing was correct sold me a box of scrap for 120.00 look at pics and discretion of product all i got was a box of bolts and parts total rip off.

Tip for consumers:
Please read all reviews because alot of poeple are telling the truth about companies

Products used:
Nothing junk

Thumbnail of user brianb3923
1 review
1 helpful vote
March 8th, 2023

Watch out when bidding. There is a 35% chance you are getting a defective item and if you don't spend and extra 3 bucks all the way up to 100's of dollars on their 5 day return policy insurance, they will not help you. They take your money and sometimes even refuse to give your product to you. Oh, they also refuse to refund and you forfeit your product and money. There fee's are hidden, you don't know until you win the item, about 20% extra is what you will be paying plus insurance. They even straight up mispresent what it is that you are bidding on in some cases and stand behind their no returns when it does not match the description. Stay away unless you don't mind getting stuck with defective merchandise from a company that stand behind nothing. Just a sample of my defective merchandise from them.

Thumbnail of user lenac114
1 review
1 helpful vote
March 17th, 2023

Bought several items that were listed as open box, not listed as used or like new. The Nuwave Duet pressure cooker was used and nasty! The smoker was missing pieces, and the air mattress was not the mattress that was supposed to be in the box and it smelled heavily of cigarette smoke. The air mattress also would not hold air!
I'm HIGHLY disappointed and will not shoot here again.

Thumbnail of user garyc1985
1 review
0 helpful votes
April 24th, 2023

Everything besides the towels was damaged. The fees where more than 2 puchases. Expect at least 6.00 per order if you spend below 15.

Tip for consumers:
run

Products used:
none. just the towels

Service
Value
Shipping
Returns
Quality
Thumbnail of user hazelm13
1 review
33 helpful votes
April 20th, 2015

No wonder it's called mad bid as you would be mad to bid on this site. Anyone who is asked to part with cash before you can even find an item you want to buy! Alarm bells started to ring in my ears. I have just finished reading some of the reviews here and I am glad I never purchased any credits at all. I feel sorry for the poor people who have been taken in by their website. Stay away from this site do not enter any payment details.

Thumbnail of user lenf18
1 review
19 helpful votes
February 11th, 2016

Do not waste your money. You have absolutely no chance on winning any bid. Even contacting them is impossible. When I tried to contact support they asked for my Username and password. When I entered this information the site states my password is wrong even though I was already signed into the bidding area using the same password.
So glad I didn't get sucked in to deep.
I'm sorry Madbid, how can you say I didn't use your site. I did use your site and it cost me £49.99.

Thumbnail of user kevk
2 reviews
41 helpful votes
December 6th, 2015

This site is a Scam. I deposited £50 and bid on three items I was the last bidder when the timer reached zero, only to see the auction start again a second or two later! If the auction is not finished the zero should not be shown. There is no value after Zero!
Crap site, poor technology, hopeless company. Use at your peril. If they rip of a hundred people like me there is no wonder they can nearly give away some items to the few that do get a deal'

Thumbnail of user sarahc150
1 review
17 helpful votes
January 2nd, 2016

Sucked up my credits costing me nearly £200, unable to stop it. Left with earned discount which cost me way more than I could of purchased on Amazon, plus charged £10 shipping - left completely out of pocket and with a product I don't really want. Awful scam

Thumbnail of user mikem275
1 review
25 helpful votes
July 25th, 2015

I bought £49.99 worth of credits but didn't find anything on the site that I wanted. I ended up bidding for something I didn't need or want just to avoid forfeiting my money ( which eventually happened anyway). I am advising everyone now to avoid madbid.com like the plague. There are plenty of trustworthy discount stores where you can buy online without getting ripped off. Only gave one star as unable to give nil.

Thumbnail of user lizp16
1 review
25 helpful votes
January 16th, 2015

This site (and ones like it) need to be SHUT DOWN before other unwary innocent people lose money.
If anyone knows how we might campaign to do this can you please post it. Surely the power of the masses should mean something.
So many people have fallen for this style of 'pay to bid' auction and lose their money in 20 mins. Like me they assume it is a normal auction site and find out too late it is really more akin to gambling.

Thumbnail of user jeannel27
2 reviews
10 helpful votes
January 28th, 2018

Gambling site pretending to be an auction. Terrible experience. They use fake reviews and online articles to appear like a good deal. I look forward to the day they have to repay all us users that were miss sold to.

Thumbnail of user rookieb
1 review
28 helpful votes
January 8th, 2015

I wish i would have seen this site before opening an account. I read an article that paints a very nice picture saying that it works. Well. It doesn't. I've spent $100 today (first day) and i won absolutely nothing. The timing of the bids seems to be fixed sometimes where even if you bid on time it says "oh it's closed". I also got charged more in my credit card than what they said i had to pay (and when i say more i'm talking about $50).
Stay away from that site, it's not as wonderful as they make it seem.

Thumbnail of user vilnisz
1 review
15 helpful votes
April 3rd, 2017

This is very sleek Cheat Engine.

1) The rules and regulations are intentionally made blurry and some important came to your knowledge only when you got stuck;
2) They sell mainly garbage;
3) The bidding process is totally opaque - so those 'great deals' most likely are fake;
4) Positive reviews more than likely are made up or paid;
5) For your "earned discount" they offer either:
A) "Treasure Chests" i. E. their own credits (so that as the result you lose all you paid), or
B) an absolute garbage for prices that were attractive (perhaps) five years ago;
6) In the case, you still find something that you actually do not need, but still are willing to buy for your "earned discount" (so you do not lose it completely) you discover the "Shipping and Handling" which could be easily half of their discounted price". For instance, it was £9.99 for earbuds.
I have paid just £9.99, so good quick lesson for a small price.

How such thing can be legal? AVOID! AVOID! AVOID!

Thumbnail of user madbidm
Customer S. – MadBid Rep

We assure you that we are not fraudulent. We are a legitimate company and have thousands of happy customers. Here are our answers to the points you raised:
1. The workings of our auctions are transparent in our live sites and are made available on the How it works, Support Portal and Terms and Conditions.
2. We have various consumer-electronic items that get updated every week and all of these are brand new items.
3. Were you able to go through our How it works video as well as the support portal before you joined any auctions? If you did, you would know that we have made it very clear how the workings of the site goes.
4. We have thousands of happy users who volunteer in providing us positive reviews and we are very grateful for them.
5. Were you able to visit our Shop page? There are assorted items to choose from, what's great is you get to keep your earned discount for 365 days since earning it to avoid any pressure of just spending it right away.
6. Did you check the earned discounts page of your account? If you did, you would have known that you are given an enough amount of time to decide when to spend your earned discount. The shipping fees are listed when you buy, everything is transparent.

Finally, we have a great Customer Support Team to answer any of your queries. If you didn't know this yet, please do contact us through the support portal page of your MadBid account and we would be happy to assist you and clear out all of those assumptions you made.

The MadBid Team

Thumbnail of user stevene31
1 review
33 helpful votes
September 14th, 2015

What an absolute scam MadBid.
Paid £100 for 2500 Credits but now all used up & nothing to show for it and basically I was ripped off.
When I did bid for a decent item I got a server error or network congestion error & suddenly the bid was closed & won by someone else... basically MadBid are running bots and they are a fraudulent gambling company.
MadBid what a crock of $#*!!

Thumbnail of user jamesh169
1 review
33 helpful votes
May 16th, 2015

The Guardian just did an article on it. They found it impossible to 'win'a bid cheaper than the rrp. In fact it works out much more expensive. And of course if you don't 'win' u lose your money.
They also couldn't find or verify any of those people promoted as getting good for a faction of their value.
Many of the people who have their money taken on this site are vulnerable. Its the moral equivelent of robbing little old ladies.

Thumbnail of user edricd
2 reviews
25 helpful votes
October 30th, 2015

This is a complete con. They can 'aution' things cheaply because of all the money they make from people paying for bids! My brother wanted an iPhone so joined Madbid, he won NOTHING. By the time he gave up, he'd wasted enough money to have bought one! Since my brother's misfortune, I have heard of hundreds of other people who have had the same thing happen to them at Madbid. Keep away from them! Save the money you would waste on bids and buy the item outright!

Thumbnail of user maggieb26
1 review
17 helpful votes
January 6th, 2016

Spent £50 on credits & used them all bidding but someone bid more then saw the end price they paid for a product was MORE EXPENSIVE than it could be bought elsewhere, DONT use this MADBID plan, they get £££'s in credit payments from unsuccessful bidders then sell the product dearer than other sellers, this is not a bargain auction!

Thumbnail of user ashutosht
1 review
16 helpful votes
July 11th, 2016

The madbid is looting new usets, both poor and rich, whenever someone logging it, they say to buy credits, so people buy these as they think that they will buy something at very chaep rates with these credits. But this site is big fraud, madbid has mad a loot of billions $ every year and all money is being earned by madbid is not legal. They did same with me and robbed my $60. I request you to make surrounding people aware of its frauds.
Thanks.

Thumbnail of user surinderr
4 reviews
33 helpful votes
April 23rd, 2015

Absolute rubbish... If u have noting to do all day and night just watch people stare at the pennies being piled in by people who clearly do not know what they are doing. A car has been in auction for weeks and has had bid totalling ******* pennies - that is £462.19 to me and you. So if some wins a car at say £9000 how many pennies is that. How long do u wait.
It's a scam, con and should be banned
Keep well away... I am going to buy and try and get my money out.

Thumbnail of user sophiec10
1 review
22 helpful votes
June 16th, 2015

My first day on madbid I managed to spend £100.00 without knowing because of auto top-up which does not inform you what is really happening. After 5 hours I then got 6 email saying Yay! You have just giving us all your money.
I tried to read the information but they didnt explain very well on how to use the site. So they managed to catch me out.

Cross

Not going to use this site again

Tip for consumers:
disable auto top-up straight away

Service
Value
Shipping
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Quality
Thumbnail of user markh134
3 reviews
41 helpful votes
January 5th, 2015

STAY AWAY from Madbid. It's a very clever way off ripping you off. Read all other reviews before you spend your money for so called "credits". Because you will never see your money again. Winning a bit? Yes it is possible, but only if you waste hours bidding and spend lots of money for "credits". Believe me it's not worth a hassle. Hunt for your bargains somewhere else.

Thumbnail of user arnolds27
1 review
19 helpful votes
December 10th, 2015

Oh dear. It's sad that sites like Mad bid are allowed to operate and doubly sad that people are foolish enough to use them. It's not an auction site; its more like an online raffle. You buy credits at a pound a time and then squander them (usually 5 to 10 per bid) basically until everyone else gives up and stops bidding. And the "price " shown for the item? It increments a penny for each bid, so, £100.00 for an ipad? No; that's 10,000 bids placed (at £10 a go!). Nice little earner there for someone.

Thumbnail of user nikkif6
1 review
43 helpful votes
April 9th, 2015

I signed up yesterday, i was a bit confused as to why i was being asked for money before i could even get onto the site to see what was for auction, luckily that rang alarm bells and decided to research further and stumbled across these reviews.
You don't pay for your dinner without looking at the menu!
Madbid will not be getting a penny from me.

Thumbnail of user gerardom15
1 review
3 helpful votes
May 20th, 2016

No se dejen engañar, es una vil estafa, es muy difícil ganar parece que estuvieran las subastas monitoreadas a manera de que solo gastes tus créditos, y ya que no tienes te hacen una oferta atractiva de comprar más créditos y ellos te darán 5 veces más créditos gratis. Pero de nada sirve, pues nuca vas a poder ganar. Que lastima que existan sitios así, tan deshonestos.

Tip for consumers:
No hay nada mejor que comprar tus articulos al precio justo y pagarlos a meses sin intereses.

Service
Value
Shipping
Returns
Quality
Thumbnail of user milannm
1 review
27 helpful votes
May 1st, 2015

This is sophisticated criminality

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From the business

Founded in the UK in 2008, MadBid.com is the largest European pay-to-bid auction website, operating in 5 European countries including Italy, Germany, Spain, Ireland and UK. With over 2,000,000 registered users and nearly 1,000,000 unique visitors pe...

Company Representative

Thumbnail of user madbidm
Customer S.
Typically does not respond to reviews

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