• MacMall

Overview

MacMall has a rating of 2.04 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MacMall most frequently mention customer service, credit card, and next day problems. MacMall ranks 20th among Tablets sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
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What reviewers want you to know

Positive highlights

  • Whenever I buy something from apple I never buy directly from the apple store as that is always the highest price.

Critical highlights

  • Had to call the credit card company to cancel it all because I couldn't contact the merchant.
  • Promise Pegasus2 R8 32TB RAID System So i added these to my order.
How would you rate MacMall?
Top Positive Review

“Bought my apple products from this site several times,...”

Craig V.
5/6/14

Bought my apple products from this site several times, always a better price compared to the official Apple store, My highest recommendations, and great customer support!

Top Critical Review

“Pay Fedex to ship from Memphis to Memphis”

Stuart B.
8/19/20

When I lived in Memphis, I ordered my first Mac from this outfit. I paid for next-day shipping... Their warehouse was in Memphis. Doncha know, they waited three business days (for a RAM shipment), then shipped my Mac "next day" from the day THEY got my order together. In other words, I paid for next day shipping, and got it a week later. And Mac Mall thought this was okay.

Reviews (53)

Rating

Timeframe

Other

Reviews that mention popular keywords

apple store (8) company (16) order (32) credit card (6)
Thumbnail of user ammirs
3 reviews
4 helpful votes
November 6th, 2014

I made my first order with macmall and they were good. There was a shipping problem but they corrected it well. I will suggest them over the apple store because of the pricing. Good experience

Thumbnail of user dannye10
2 reviews
3 helpful votes
May 13th, 2014

Great site that allows you to save money on your mac purchase. Definitely recommend to anyone looking to purchase an apple product. You can save up to 2-10$ on original authentic items here.

Thumbnail of user oscarj
83 reviews
913 helpful votes
February 16th, 2014

Whenever I buy something from apple I never buy directly from the apple store as that is always the highest price. Apple strictly controls pricing of their products so online you can never get a deal. Macmall is the rare exception and they give you 2-3% off of what apple charges at retail. That 2-3 percent can add up if you are spending thousands.

Thumbnail of user masonp17
4 reviews
1 helpful vote
August 1st, 2016

Ordered and it is delivered.

Thumbnail of user timmyt6
1 review
4 helpful votes
September 10th, 2013

Good experience buying an inexpensive MacBook Pro at MacMall. Cheaper than Apple Stores.

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From the business

Great deals on the full line of new Apple products, Mac computers & accessories. From the all-new iPad to the Mac Pro, MacMall is your #1 Apple superstore.

Company Representative

Thumbnail of user philipm60
Vanessa L.
Customer Service Supervisor

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