• Lyst

Lyst

Overview

Lyst has a rating of 2.59 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Lyst ranks 661st among Women's Clothing sites.

  • Service
    5
  • Value
    6
  • Shipping
    3
  • Returns
    4
  • Quality
    5

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
7
See all photos
How would you rate Lyst?
Top Positive Review

“KUBORAUM FRAMES”

Karen J.
9/13/20

I received my glasses. At first I was concerned about being able to have may prescription put on them. There is no need for concern, I am able to do just that. I saved a lot of money buying my frames off of Lyst.com and having my prescription put in myself. I can't wait to get them back with the new lenses.

Top Critical Review

“Customer service sucks ordering from Lyst was the biggest mistake ever”

Elwin F.
11/8/23

My experience shopping with Lyst is the worst ever I made a order on Monday never got any confirmation email or anything I reach to Lyst customer support never got any response from them for 4 business I end having to call the bank and cancel the order it was worst experience ever ordering online never again don't order from this site!

Reviews (32)

Rating

Timeframe

Other

Thumbnail of user karenj948
1 review
5 helpful votes
September 13th, 2020

I received my glasses. At first I was concerned about being able to have may prescription put on them. There is no need for concern, I am able to do just that. I saved a lot of money buying my frames off of Lyst.com and having my prescription put in myself. I can't wait to get them back with the new lenses.

Thumbnail of user victoriap100
Victoria P. – Lyst Rep

Hi Karen,

Thank you so much.

It's really nice to hear you're happy with your new frames!

On Lyst, you can get access to over 12,000 brands and stores via one single search bar.

You save items you love and get notified when they go on sale or come back into stock.

We can't wait to welcome you back on our app and website!

Have a fantastic day!

Bruno

Thumbnail of user rebeccss
1 review
3 helpful votes
November 7th, 2018
Verified purchase

I love going Thru Lyst to find beautiful clothing st various sites. You can find the same clothing but sold by different retailers and some offer more discounts for an identical item. Very happy that I found the site

Thumbnail of user customercarel
CustomerCare L. – Lyst Rep

Hello Rebecca,

Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.

Thank you for taking the time out to leave us such great feedback.

We are very pleased to know you enjoyed your shopping experience on lyst.

We look forward to welcoming you back soon.

Thank you and have a lovely day.

Jenine

Thumbnail of user melissab362
2 reviews
4 helpful votes
November 16th, 2018
Verified purchase

I adore these shoes, all the L D Tuttle designs. Seems as if there's no standard for sizing though. I returned the shoes, unable to get them on even with a shoehorn.

Thumbnail of user customercarel
CustomerCare L. – Lyst Rep

Hi Melissa,

Thank you for your feedback.

We thank you for rating our service five stars.

I would firstly like to reassure you that every product on Lyst.com is guaranteed to be brand new and authentic.

We only work with retailers and designers who we know carry authentic stock. Lyst is partnered with reputable global retailers such as Saks 5th Avenue, Lane Crawford and YOOX.

We look forward to welcoming you back soon.

Best wishes and have a great day!

Lorenzo

Thumbnail of user doreenm58
1 review
1 helpful vote
November 7th, 2018
Verified purchase

What is better than saving time. Time is so precious these days. Now whenever I am looking for clothing, shoes, costume jewelery, etc. on line. I go right to Lyst where I find the best price and all possible options (sizes & colors) for what I need. I LOVE LYST!

Thumbnail of user customercarel
CustomerCare L. – Lyst Rep

Hello Doreen,

Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.

Thank you for taking the leave us feedback.

We value all our customers and aim to provide a smooth shopping experience via a number of retailers here on lyst.

We look forward to welcoming you back soon.

Have a lovely day

Jenine

Thumbnail of user emads5
1 review
0 helpful votes
October 27th, 2018
Verified purchase

Excellent customer service. Working with each and every one of as successful partner ship.
Please to part of this affiliate and looking forward to keep doing business with you

Thumbnail of user customercarel
CustomerCare L. – Lyst Rep

Hello Emad,

Thank you for taking the time to leave us feedback.

We are very pleased you rated our service 5 stars.

Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.

The retailer that stocks your item will process your order and arrange delivery. They will also deal with returns, exchanges and refunds.

We value and respect all comments made via our customers and look forward to welcoming you back to our site soon.

Thank you

Jenine

Thumbnail of user susang469
2 reviews
0 helpful votes
November 16th, 2018
Verified purchase

The whole process was seamless. I will definitely use this seller again. I have used them before and had a really good experience that time as well.

Thumbnail of user customercarel
CustomerCare L. – Lyst Rep

Dear Susan,

Thank you very much for spending your time writing a positive feedback and for rating us 5 stars review.

We're very pleased to hear that you've enjoyed your shopping experience on Lyst and that you're happy with the service provided.
Lyst values each comment left by our lovely customers.

We look forward to welcoming you back soon on our website.

Best Wishes,

Lorenzo

Thumbnail of user cathya89
4 reviews
0 helpful votes
November 16th, 2018
Verified purchase

Great and fast service. Will shop again with you A+++++ebayer. Your Web site is easy to follow and again you offered fast service and thats jut what I received.

Thumbnail of user customercarel
CustomerCare L. – Lyst Rep

Hi Cathy,

Thank you very much for spending your time writing a positive feedback and for rating us 5 stars review.

We are really pleased to hear you enjoy shopping from the wide array of items available on Lyst and that the site introduces you to new items from designers.

We are looking forward to welcoming you back to the site soon!

Best wishes,

Lorenzo

Thumbnail of user catherinem251
1 review
0 helpful votes
November 19th, 2018
Verified purchase

So intuitive. It was a pleasure browsing and having made a choice the purchase was so easy to complete. Fast delivery too

Thumbnail of user customercarel
CustomerCare L. – Lyst Rep

Dear Catherine,

Thank you for your feedback and rating our service five stars.

Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.
The retailer that stocks your item will process your order and arrange delivery. They will also deal with any shipping options available to their customers.

We're really pleased you've had a good experience while shopping at Lyst.

We look forward to welcoming you back soon.

Best Wishes,

Lorenzo

Thumbnail of user maryc776
1 review
0 helpful votes
October 22nd, 2018
Verified purchase

It sends me emails on items I have favorited when they go on sale. And then I can buy them. I always receive them in a timely manner and they have never disappointed me.

Thumbnail of user customercarel
CustomerCare L. – Lyst Rep

Hello Mary,

Thank you for your kind feedback and 5 star rating.

We are very pleased to hear you have a pleasant experience using the lyst website.

We look forward to welcoming you back soon!

Kind Regards

Alicia

Thumbnail of user vadimd12
1 review
0 helpful votes
October 22nd, 2018
Verified purchase

It is a pity that in the nowlet store it is impossible to make a purchase from an account registered in Ukraine, delivered in the USA

Thumbnail of user customercarel
CustomerCare L. – Lyst Rep

Hello Vadim,

Thank you for your feedback,

We thank you for rating our service five stars.

Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.

The retailer that stocks your item will process your order and arrange delivery. They will also deal with any shipping options available to their customers.

Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.

Please feel free to contact us at customercare@lyst.com, if you have questions around your shipping details in the future.

We look forward to welcoming you back soon.

Best Wishes.

Jenine

Thumbnail of user huldad
49 reviews
95 helpful votes
June 13th, 2017

Love them so much...! And they have all the bags you can think of and the always so nice and super fast shipment, really nice online store <3

Thumbnail of user customercarel
CustomerCare L. – Lyst Rep

Hi Hulda,

Thank you for your kind feedback and 5 star rating.

We’re pleased to hear that you’ve had a great shopping experience on Lyst and you are happy with the wide selection of items on the site.

We look forward to welcoming you back soon!

Best wishes,

Victoria

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From the business

Shop and discover the world's most stylish brands, curated for you. With more than 9,000 brands and over 2,000 stores in one place, Lyst is the definitive fashion destination.

Company Representative

Thumbnail of user customercarel
CustomerCare L.
Usually responds not within the first month

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