Luvyle has a rating of 2.46 stars from 471 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Luvyle most frequently mention customer service, credit card, and poor quality problems. Luvyle ranks 165th among Women's Clothing sites.
This company does not typically respond to reviews
Undoubtedly, One of the best women clothing store. I rarely find such amazing experience that I found with Luvyle. They have coolest dresses with new and very unique designs. What I like most about them is their fabric's finest quality and consistent pricing. I got every thing as I ordered, even packaging was also great too. I already added Luvyle to my favorite list. I will definitely shop again and recommend to my friends.
Terrible says it all. Bought shirt 2x large and was way too small. Shirt looks nothing like advertisement pics which showed slightly distressed denim looking shirts. Mine was cheap, thin material. No instructions for returns. Total rip-off. China company.
Terrible says it all. Bought shirt 2x large and was way too small. Shirt looks nothing like advertisement pics which showed slightly distressed denim looking shirts. Mine was cheap, thin material. No instructions for returns. Total rip-off. China company.
Tip for consumers:
Avoid
Products used:
None
I purchased 5 items I have not received any of them I reached out to get the product or my money back. Now I am not successful in getting anyone to speak with scammers
Tip for consumers:
Just don’t purchase anything from this site
Products used:
Blouses
The company is a complete SCAM!
They advertise clothes with photos stolen from other brands. I ordered two coats (not for a cheap price as well) and received cheap knock-offs that are a disgrace. The company will not agree to a refund. Check them out on google - there are many complaints about them.
Tip for consumers:
AVOID AT ALL COSTS
Products used:
Ordered two coats, ended up using none of them because they are not fit to wear. Horrible design and quality. Like a child made them.
Ordered 3 tops all different sizes as one for me other 2 for friends. Quality and sizes nothing like they should be or how they appear on their website. Quality awful no return policy despite saying I would cover postage back to China and they continuously ignored request for return address. I have wasted a huge amount of money and I am appalled by their service, quality and over priced clothes. Avoid at all costs!
Ordered in February. I know COVID an issue but inquired after 6 weeks about status as they charged my card immediately. Asked on no less than 6 occasions up to the end of May for a copy of receipt/invoice so I could have my purchase reversed. 6 different service reps, 6 different replies. No invoice ever received. Refund promised by 3 of them since early May. Still waiting. Basically money gone - lesson learned.
I ordered boots in February and 3 months later still waiting to receive them. I haven't had an update on delivery and no one responds to emails. I wish I had read the reviews before ordering. I have contacted my bank to report this and asked them to recover my monies. Terrible service!
Disgusted!
My order never came, but they charged my card immediately. Have tried emailing, calling, no response. Tried canceling my order, but when I go through the process it says $0 refund! I will file a dispute with my credit card company next. This place has no customer service and clearly no pride in their business. This is actually the first negative review I have ever written for anything, but so unimpressed that I felt the need! I would highly suggest you do not purchase from Luvyle!
I ordered 8 shirts, it took 2 months and I only received 5 shirts. They were nothing like the pictures, the material is cheap and feels like a table cloth and clearly the person who packaged the shirts was either color blind or really drunk as they sent me a blue shirt instead of yellow, a green instead of black, a blue instead of grey and a royal blue instead of green. Don't waste your time or money on this company.
Purchased a large order and was not satisfied with the merchandise. I contacted them by email which went on forever because they wanted to offer me a $19 credit voucher. I explained that all I want is a full refund as I do not want anymore merchandise from them. They told me to pay my own shipping and communication soon ceased. Now I'm left with clothes I don't want, clothes that have a smell, clothes that are missing threading. I'm extremely upset! They have my money and I have nothing.
Tip for consumers:
Don’t use this company!
Thank you for offering an outlet!
Products used:
None!! I received my order and they have an old stinky smell. Also some threading is loose.
I ordered items from this site thinking it was a UK site. How wrong I was! Despite having checked item size guides the tops that arrived would have fit a 10 year old, not a large chested adult! I requested a return on their website and heard nothing so I emailed them. They offered me a voucher for their site of £12 for 3 items which cost just over £39, I declined. They then insisted that I send the return package tracked... to CHINA (once your package arrives in China there is no tracking as China do not offer this!) I did so, only to receive the parcel back around 6 weeks later with a note to say it had not been collected. So, not only did they steal my money for the orser, it also cost me about £15 to return clothing that just ended up back with me again anyway.
Will not touch with a bargepole and won't order from other Chinese clothing businesses now either.
So used to using Amazon I failed to vet this company, my mistake. Horrible quality, nothing like the pictures, etc.
As described above the run around was ludicrous on trying to return 2 blouses. Fortunately I paid with am ex, called today and they have taken care of it. Teach me not to check reviews...
Order took two months... items are so unbelievable that I'm gobsmacked! Extra large wouldn't fit a child and the quality is absolute rubbish... am not bothering to return as will cost £18 to return & know I will not receive a refund so am not wasting any more money... have thrown items in the bin. They are so bad I would not even give away!
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
Ich bin darauf reingefallen dass für einen ordentlichen Aufpreis innerhalb von 7 Tagen geliefert wird und habe mir die Ware an meinen Urlaubsort senden lassen. Die Ware kam nicht pünktlich an. Mit Zusatzkosten habe ich sie mir nach Hause schicken lassen.
Billiger Plastik-Plunder der den Abbildungen nicht nahe kommt, viel zu klein ist und nach Chemie stinkt.
Reklamation bis heute unmöglich. Zig X Fotos und SUK - Number auf Anforderung hingeschickt. Die sind echt kriminell.
Die 122,-, für 5 Blusen kann ich wohl in die Tonne kloppen.
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
Not only did I spend $150 in absolute garbage but I waited a month to receive this trash! It is not true to size so will be returning and it is made very poorly! Everything I purchased was unsatisfactory! I am so upset with myself for not reading the reviews first! Absolutely and totally unhappy with what I received and only after sending numerous emails asking for a full refund! Do not buy, you would do better off purchasing from a second hand store or a flea market, even their stuff is made better! These sweats are coming apart at the seams and this top is supposed to be longer it's like a half top and the material is so thin and cheap sending back and will never ever purchase from them again! Beware clothes are absolute garbage!
I ordered 225 dollars worth ot merchandise two weeks ago and have yet to hear a word about my order being processed. After reading these reviews I doubt I will ever see those clothes or get a refund.
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
Well I appear to be just one more in a long line of people who Luvyle has royally screwed. I did receive my order, but it was wrong. I ordered grey they sent me red. Size was insanely small nowhere near "ordinary" sizes i. E. Small, Medium, etc. I asked for a return authorization shipping label and asked when I could expect the right color items to be sent. I was told I could pay for return shipping. What? They also said well you can give these away as gifts if the color is wrong. What? So I replied provide me a return shipping label or refund my money. NO resolution. Material is thin wispy junk cotton and WAY undersized. Avoid this company. You can see the fake positive reviews don't believe a word of them.
Dear customer,
We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience
We do love to help you, but could you please provide us your
Order number? And the problem with your order to review@berrylook.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly.
Thank you and Have a nice day!
I ordered some 10 dresses almost 2 months ago and have still not received them. The tracking information is "lost" and their response to my queries is non-sensical - obviously not written by someone that understands English. I can only deduce that it is a scam since I have received no refund nor the product that I purchased.
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
Don't buy anything from this site! The quality is very very very poor and the size does not fit well... A big waste of money...
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
They are a scam. The only good reviews they post are from their employees. They produce crap. Really good language skills in your texting Luvyle
Dear customer,
Thanks for your order on Luvyle. We are really sorry for the inconvenience to you.
I have checked your order and sent an email to your registered email address.
Please pay attention to your inbox.
If you have other questions, please feel free to let me know at contact@luvyle.com
I spent $110 + with this website. I followed the chart's provided for sizing. Everything was too small. My real complaint is that when I tried to contact their customer service to arrange returns, they ignored me for 2 weeks. I persisted and someone emailed me. Same thing 2 more times and I haven't heard ANYTHING since July 8. SO I guess I have 7 items I can't wear and they have my money.
This is the biggest scam is over a month that my money is gone and I never received anything please safe your money and frustration from those ignorance
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
This company is non existant. You can order up to the point of giving your payment info then something goes wrong every time. They will not let you remove your payment info they will not be contacted in any way, no phone no email. You can not cancel orders, they keep them with your payment info. Watch your cards carefully they dont use the name Luvyle they use a different name. Way too underhanded there is no item worth risking the consequences this company will cause you
Dear customer,
We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience
We do love to help you, but could you please provide us your
Order number? And the problem with your order to review@berrylook.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly.
Thank you and Have a nice day!
All of these 5 star reviews are false. If you get to the 1 stars is where the truth lies. I filed my goods as false with the credit card company and ultimately the police. The results came in that they are counterfeit sellers, LUVYLE and their Paypal site are knocks offs. The RCMP said to destroy the goods and I was applied a refund, they could not get LUVYLE or "fendy" to respond or defend. Trust me, the dates, names and items you receive are nowhere close to what you order. The whole thing is a scam
Dear customer,
We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience
We do love to help you, but could you please provide us your
Order number? And the problem with your order to review@luvyle.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly.
Thank you and Have a nice day!
Wish I'd read these reviews before buying. Two weeks and nothing shipped. Repeated emails from customer service saying it would be shipped that day were untrue. Repeated requests to cancel my order were ignored. Disgraceful. Am now pursuing through PayPal
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
I knew better - if it seems too good to be true, it is. I ordered several items from this company and they finally arrived. They were all too thin, the material was cheap and the quality was so poor that I would never wear any of them. Trying to get a refund from them has been crazy since the website is lacking. My only recourse is to dispute the charges on my credit card and hope that I've learned me lesson. Do yourself a favor and stay away from them...
Dear customer, sorry for the inconvenience caused to you. Could you please offer us your order number or register email address so that we can can help you soon? Thanks you so much for your cooperation. Any questions, please feel free to contact us via contact@luvyle.com.
Luvyle
Dresses, Free Shipping and Low Prices on the hottest sexy Dresses, Tops, Bottoms, sexy clothes and more from Luvyle.com. Huge Selection. Safe secure and private shopping with free upgraded priority shipping.
Dear customer,
We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience
We do love to help you, but could you please provide us your
Order number? And the problem with your order to review@luvyle.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly.
Thank you and Have a nice day!