• Luvme Hair

Luvme Hair

Overview

Luvme Hair has a rating of 4.54 stars from 1,477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    216
  • Value
    216
  • Shipping
    218
  • Returns
    137
  • Quality
    214

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 89.9%
Positive
372
Neutral
4
Negative
38
1702
See all photos

What reviewers want you to know

Positive highlights

  • They have the best long lasting quality hair and wigs to date.
  • I'm so in love with my new kinky straight headband wig!

Critical highlights

  • Numbers are disconnected and the customer service via email is horrible.
How would you rate Luvme Hair?
Top Positive Review

“Very satisfied”

Keesnndase P.
3/7/24

The wig is gorgeous, very easy to maintain. With the 360 lace I am able to wear it in multiple styles (half up/half down, high and low ponytails, and the flip over method on either side left/right. The wig is great for all occasions, I had it about 2-3 weeks I've been on dates, the gym, job interviews, etc. I give this wig a definite 10/10..

Top Critical Review

“Sells Garbage”

Paish y.
3/9/24

I brought this wig thinking that I was going to get a quality wig considering how much I paid for the damn thing! Anyways back to this review right out the box it smelled horrible. I had to wash it 4 times and conditioned it 5 times and it still have a bad smell to it. Oh my lord the shedding is terrible. A chunk of hair came out the wig when I was brushing it! The wig is not full at all! On the light side! I don't know how they are constructing these wigs but they all are garbage! I am going to be reporting this company to the BBB and there is a class action lawsuit against this company! Shame will not be buying nothing else from this company! You sell garbage!

Reviews (1,477)

Rating

Timeframe

Other

Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (98) lace wig (51)
Thumbnail of user carmens332
1 review
1 helpful vote
September 10th, 2021

I like the jerry curl wig that I got! The hair is very soft and the curls are perfect. However, the description says it'll last a year. I really don't think that's the case. Maybe six months tops. It's a nice wig, but I don't think it's made for longevity.

Tip for consumers:
You have to be there to sign for your package or else they won't leave it. Annoying.

Products used:
Wigs

Thumbnail of user sheilay79
1 review
0 helpful votes
January 14th, 2024
Verified purchase

I haven't found a wig that I really feel comfortable wearing until this one. I really love the length and the look. However I would like if it was a little less thick. I bought two so I could change up the length. I would also like a middle part wig soon. Thank you also for your impeccable service and thoughtful gifts.

Products used:
As far as the refund it is wig price only. I used the wig cap and brush. My grandchild used the eyelashes.

Service
Value
Shipping
Returns
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Sheila,
Thank you so much for taking the time to send this review. It's amazing to hear that you love the length and the look. Sorry that the density didn't work out for you. We will continue to improve our products in the future! Looking forward to serving you next time. Luvme wishes you all the best.

Thumbnail of user taraj137
1 review
9 helpful votes
December 20th, 2020

I received my first unit from luvme hair and was skeptical at first b/c I had previous bad experiences ordering offline, but this one was different. The present was excellent. So excited to see the purple box. The unit was so soft and goes perfectly w/ my face. I received so many compliments when I wore it. Definitely will buy again from them. Reason for not 5 stars was b/c it took a little longer to come.

Thumbnail of user tashhu
1 review
0 helpful votes
August 15th, 2020

My First Time Ordering From luvme hair was scary, I ordered from so many website and they hair wasnt has good, but i must say this is by far the best Site i've ever ordered hair from. I love my celebrity summer style bob wig and I'm currently waiting on my 360 deep wave wig, guys the hair was really full, soft and pretty. And when i say there was noooo shedding i mean NO SHEDDING!

Thumbnail of user ambers275
1 review
0 helpful votes
March 29th, 2020

I love the way the hair looks and feels, and amazing quality.The process of shopping online I was a very easy and quick experience. Also delivery was 3 to 5 business days, it arrived in five business days at my front door. Overall had a great experience.

Thumbnail of user lavadao
1 review
0 helpful votes
October 15th, 2021

The headband wigs are great for beginner wig wearers. It's easy to install & style. No experience needed to have a beautiful hair do in minutes

Products used:
16' body wave headband wig

Service
Value
Shipping
Quality
Thumbnail of user sharrya3
1 review
0 helpful votes
March 23rd, 2022

At first I was skeptical about ordering a wig on line since my head is very small. But huntyyy this wig had an adjustable strap and it fit my head perfectly. I love the bounce of the curls although I curled it again ( like more curls). I will definitely order again..

Products used:
Wig

Service
Value
Shipping
Quality
Thumbnail of user chinezeb
1 review
1 helpful vote
February 16th, 2020

This hair is awesome. Wish tmit came in jet black. I'm just learning how to install and looks almost real

Thumbnail of user ambrionas
2 reviews
0 helpful votes
November 13th, 2020

I enjoyed my unit! It was the best yet, the colors, and textures of the hair. I'd definitely order again, but my main issue with the hairs is that it's fizzy after on wear

Thumbnail of user ashontiw
1 review
0 helpful votes
February 24th, 2020

This hair took Color well & holds curls for Days! I ordered it in Bodywave, 24 inches... I will order another in a different texture.

Thumbnail of user tiffs18
1 review
0 helpful votes
May 6th, 2021

I simply love Luvme hair and have always been satisfied by the quality of their units, and or their willingness to correct and satisfy the customers. As you can see below here's some of my experiences. The ginger orange is still installed... was supposed to be my bday(it's today) hair.

Shipping
Quality
Thumbnail of user ms1581
1 review
0 helpful votes
September 26th, 2023
Verified purchase

I'm pleased for the most part because most of my units have surpassed my expectation so that I have referred my friends to luvme.

Its unfortunate 2 yrs ago I mistakenly made an account attached to an invalid email and lost my silver status giving me awesome perks. Guess technology wouldn't allow them to reinstate my status to my valid email.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi M S,
Many thanks for taking the time to send this review. We're delighted that you're happy with your purchases. Your satisfaction is our top priority. If our customers meet any issue when ordering from us, feel free to email us at customercare@luvmehair.com, we will be happy to assist and try best to get the issue resolved. Luvme wishes you all the best.

Thumbnail of user jk716
1 review
0 helpful votes
November 21st, 2020

I purchased the 18 inch Jerry Curl wig and it's almost perfect! It is so soft and super comfortable to wear over my TWA when I feel like getting cute! I have a smaller head so I wish the Velcro would come across further in the back but other than that it's great! I'll definitely be purchasing more wigs from them.

Thumbnail of user cheried35
1 review
0 helpful votes
August 1st, 2020

I took a chance on LUVME Hair and I'm glad I did too. This beginner's wig was easy for me to install and the surprise gifts inside the box was a plus.

Thumbnail of user tiffanyg198
1 review
0 helpful votes
October 20th, 2020

Luvme hair it's definitely the real deal this is my third wig that I have ordered from them. Also I like the fact that the day that they give you your wig come on that day. Only thing that I didn't like was the fact that I asked for my package to be delivered with no signature but since it's hair you do have to sign for it. Yes I recommend you to purchase a wig from them because I will be purchasing me one again and very soon.

Thumbnail of user lilliej13
1 review
0 helpful votes
April 9th, 2020

From looking at all the videos of others, I could not wait to get my purchase. It wasn't that long of a wait and all considered, I was not disappointed. The wig didn't look exactly like I expected but with the recommendations and suggestions
Luvme made, I was able to see great results. I would definitely recommend this for anyone that wants a more natural look.

Thumbnail of user kendrad40
1 review
0 helpful votes
May 5th, 2020

First I would like to say it came right on time. I love the way it feels and how it looks on me. Love it so much I bought a second wigs too.

Thumbnail of user nachristtak
1 review
0 helpful votes
April 23rd, 2020

I got my wig two days ago and installed immediately and fell in luv! Can't wait for my next purchase from them!

Thumbnail of user keantricel
1 review
0 helpful votes
October 26th, 2021
Verified purchase

I recently purchased the 614 blonde bob wig with side part. Was looking for a wig with a side part and Luv Me hair had exactly what I was looking for. Since I'm not a fan of the brightness of 613 blonde, I water colored the unit to a darker color. It does shed, but very minimal. I recieved compliments from everyone. The shipping was reasonable and service was good.

Thumbnail of user stephanieb740
1 review
0 helpful votes
April 20th, 2020

The hair is beautiful! My head is just a tad on the big side... didn't know they came in sizes... well my husband didn't...

Thumbnail of user sophial77
1 review
0 helpful votes
June 12th, 2020

I was skeptical then i decided to give it a try. The hair looks real, easy to install and style. Best wig purchase ever.

Thumbnail of user pm192
1 review
1 helpful vote
May 1st, 2020

I was really excited to relieve my wig today from Luvme Hair! When it arrived, the package was very pretty and the hair quality was great... almost! Took a closer look and it was full of LICE EGGS. YUCK! Buyer Beware!

Tip for consumers:
buyer beware of unsanitary hair

Products used:
Non, UT I ordered the 14 inch U part Body wave wig that arrived with lice eggs. I have requested a refund via email.

Shipping
Thumbnail of user roxannel40
1 review
1 helpful vote
February 2nd, 2020

The hair was lovely, I got lots of great complements It looked great, was really soft and easy to maintain. Delivery was quick! Well difernately buy again.

R L

Thumbnail of user tashab166
1 review
0 helpful votes
January 7th, 2024
Verified purchase

The quality of the hair is always great. I think that you should show the different lengths in the hair so customers know exactly what they are getting. My last unit said 10 inch but it looks lie a longer was advertised so I assumed I was getting what was advertised. I still 🥰 loved the unit.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Tasha,
Thank you for taking the time to send this review. Normally the length on our website refers to the original length of the hair instead of the length after styling. Thus, the length may look shorter because of the curls. We appreciate your nice suggestion and will forward it to the team for continued improvement. Luvme wishes you all the best.

Thumbnail of user alexisc132
1 review
0 helpful votes
March 24th, 2020

It's silky smooth and looks and feels so natural! Im obsessed! It doesn't smell or shed and i love the extra things that come with if in the box!

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.
Typically responds within 6 days

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