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Claim Your BusinessLush has a rating of 3.17 stars from 227 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lush most frequently mention bath bombs, customer service, and high quality. Lush ranks 10th among Bath & Body sites.
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I really like! Very high-quality cosmetics, I buy them here all the time. I love that she is completely cruelty free.
I purchased Lush products once in the past and my 13 year old was extremely happy, as was I. The products were packed beautifully with a personal touch. I'm not sure what has happened in the past three years, but the Bath bombs were packaged with little or no care so most of the characters on the bath bombs, which was Christmas gift set for my now 16 year old, were unrecognizable. Will not purchase again. Extremely disappointed. Wanted to love it
I have been using Lush products for many years now and I have mixed feelings about them. Some of their products like bath bombs, bubble bars, facial scrubs, and solid shampoos are fantastic and have become staples in my routine. However, I have noticed that many of my favorite bath bombs and bubble bars have been discontinued, which is incredibly frustrating. Even more so, some of their products like shower gels are quite expensive, and it's important to keep an eye on the size of what you're getting.
Despite these issues, I am happy that they still make the Ocean Salt facial scrub and all three of the solid shampoos that I like. It's a relief to have some consistency in my routine. Unfortunately, only one of my favorite bath bombs is still available. Overall, I have a love-hate relationship with Lush products, and while I will continue to use the ones that I love, I wish they would bring back some of my favorites that have been discontinued.
Tip for consumers:
A Mix of Love and Frustration for Lush Products
Products used:
Some of their products like bath bombs, bubble bars, facial scrubs, and solid shampoos are fantastic and have become staples in my routine.
Lush products definitely are 'lush'. They are very fun to buy as gifts or even to treat yourself. They have such a huge range of soaps, scents, shampoos.
I did however find the tin shampoo fairly drying to my hair but I'd be happy to try out a different one.
The brand is eco-friendly and environmentally conscious which is great! It's a great place to shop if you're looking to cut down on plastic packaging.
Very helpful. Staff always goes above and beyond to help me, product are quite economical at the store but of great quality. I love how the staff always jumps right in and lends a hand when we can't decide or have a hard time.
Products used:
cosmetics
Nice staff. Helpful without being overbearing. Always offering to send me home with a sample. Products: I love the Honey shampoo, but not the CurlyWurly. And the soaps are divine!
I was using a pink- Santa Claus bath bomb and I did not realize it turned my blonde hair bright pink. So, if you don't want pink hair, would not recommend. But I have to give it to lush, their products are amazing. Their staff are the kindest, and overall just awesome.
Products used:
Bath bomb
I was with my mums friend.
I got a free sample of one thing.
It was chocolate body rub, it smelt really lovely. I got home and showed my mum and she said what a bargain. I enjoyed my visit to lush at Bluewater.
Tip for consumers:
I would suggest if you go to lush to get a free sample of chocolate body rub
Products used:
body rubs
Original products without counterfeit, nice promotions, gifts, samples, good service, fast delivery, well packaged package, I recommend
The product quality is amazing and no added preservatives safe to use. Shipping service is very fast and customer support is always ready for help.
Excellent handcrafted and handmade products. Gives you a healthy, glowing complexion. It improves the protection of your skin. Both men and women will benefit from their skincare products. It looks brilliant and highly recommended.
I love their products! They are eco-friendly, vegan, and cruelty-free. The people who work there are always so friendly and helpful. I use their sea spray hair mist every day, their ocean salt face and body scrub once a week, and the bath bombs are just so fun! Just make sure you don't get a glittery bath bomb, or you'll be scrubbing the tub for days. Sadly, I can't go in the store because of my allergy to almonds, and many of their products contain almonds. It makes me nauseous going in there and breathing it in. Other than that, I've had great experience with Lush.
I have been purchasing Lush products for over 10 years. There are a number of their products that I have just loved (bath bombs and bubble bars, facial scrubs solid shampoos), but all but one of my favorite bath bombs and bubble bars have been discontinued, some after just a short period of time! VERY frustrating. Some of the products, like the shower gels are VERY expensive and you need to pay close attention to the size of what you are getting. Fortunately, the still make the Ocean Salt facial scrub and all three of the solid shampoos that I like. Unfortunately, only one of my favorite bath bombs still exists.
You can smell their products a mile away, and they always smell so good. I also like that they don't overpackage things. They could a bit tiny bit greener but I guess everyone is getting there in time. I'll keep going back.
Your skin is your biggest organ so the fact you can eat most of their products is amazing. I will say customer service isn't always so great though and shipping products can result in a lot of breakage, i. E. for their bath bombs. I think you're better off going in person but the products themselves are great, in my book.
Just walking into a Lush store is amazing, the gorgeous smell and colours.
Perfect shop to buy gifts in store or on line.
I have had no troubles personally.
Really nice range of products to pamper someone special and yourself.
Not cheap but not too expensive.
Lush is best place for beauty products. I used it very first time and it was amazing. Very satisfied and happy after using their primer, body scrub and other products I order. Must give it a try
I wanted more information about the product and its features. I am interested in acquiring it and for that reason I wanted some more of the descriptions of it.
Thank you.
I like it and Useful good like And powerful
I really like it, I am feeling happy to visit this.
Good company
This smells great that leaves skin feeling pleasant and smooth. I love Lush, Love this brand, I always have.
Really like their products. Ever since i started using it, i don't switch it anymore. My skin loves it!
Most of the best app I want to use. Everyone must use this app. It can make u happy to use it. Best app to everyone who want to use it
We buy lush products and it completely fulfils our needs. It smells nice and leaves the skin more beautiful and soft.
I really love their products but they are simply too expensive. At best, I can get something for a friends birthday, but never anything for me
I highly suggest their face products, while you may not get much they work great leaving your skin soft and moisturized. My favorite items that I buy there are Celestial (face lotion) and Ultrabland (face wash). The body wash/jelly/shower slime are fun and interesting but average, I haven't noticed them having any negative or noticeable changes to my skin.
The staff at the store are friendly, polite and very good at up selling. Lush doesn't really have any sales but the quality is consistently good and the website is easy to navigate, the email you immediately and ship pretty quickly. My first order had a little leakage nothing major or any real loss of product, the second one came sealed tightly so overall decent shipping.
They have a good range of skin products. I have used them personally and would suggest giving them a try.
Lush is for those people who want to achieve the best beauty within oneself. The products has minimal side effects and shows very positive results in short period.
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