2 reviews for Luminetrade are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
GB
1 review
0 helpful votes

Super scam Please please please dont put money into these guys
May 30, 2024

As with all other comments, it starts off with a deposit, which makes money by applying the leverage of the broker's account on the trades they make for you to hook you. All looks good. My advisor, Steve, was selling me hard, ringing me constantly from multiple numbers, which made me nervous. I traded and unfortunately lost the money I had put in, and to be honest, I had no problem with that as you don't play if you can't afford to lose. I got a range of offers to have their services ranging from 25-100k for levering the account to get better returns, which I did not have the money to do, and in hindsight, now, thank God, I didn't. A week or so passed, and I got a call from Steve saying, don't worry, the trading bot stepped in on your account, closed the trade and reinvested for you. Look at the great result you have now, which covered the loss and gave me profit; Steve said to get the money out you have 30 days to deposit the amount covered plus the interest payment by the way, was 100% of the cost of the original stake 2.5 k in my case and now 5 k in total to get funds released... I did not have cash, so I left thinking I did not ask for this, so why should I pay it? Crypto took an uptick, and relentless calls, I had potentially a 10k profit after paying the interest and loan, so I did it like a fool: borrow money to pay the 5k. Then, when I tried to take it out, they said they needed to verify where the funds had come from, and they wanted to connect to my account I said no, as I do not let anyone into my bank accounts, as i had made this clear before i deposited the money and was told by Steve numerous times that that is not a problem and we wont need to do that. They did not need to do this, but here we are, as he said can't pay out if you do not let me see your bank account on any desk (alarm bells ringing). If not drawn down, more interest will be applied the threat. I offered to send bank statements and said to Steve that every time I transferred, he was helping me do it, so he knew where funds were coming from. I demanded to speak to a manager, and someone who could have been the cleaner, tbh come on the call. I explained the whole thing to him, and he said to deal with Steve to resolve it, but I got the same old line: let me connect to your bank to validate. I lost £10k in total at a time when I could not afford to do so, causing incredible personal anguish. Writing this is difficult as you feel so stupid to get scammed, but I don't want anyone else getting caught the same as I did. Oh, and by the way, I checked reviews before investing and raised the issue of bad reviews. Steve told me that the competitors just wanted to damage our reputation and asked how stupid I was to believe him. These guys are the biggest gang of thieves I have ever had the unfortunate luck to deal with. I am an average guy trying to do the best for his family, so please don't get sucked in, as I am now legally trying to recover monies lost.

Date of experience: May 30, 2024
Canada
1 review
1 helpful vote

Naive and scammed
March 28, 2024

I am new to the crypto market and was initially naive. Luminetrade is without question a scam. They are involved with embezzlement, racketeering and fraud, acting with open impunity. The three individuals I spoke with have distinct French-Canadian accents. All the calls came from within Canada. The London UK address on their website is a scam as the building has temporary office spaces for rent and it is not registered as a leased tenant.
I was required to initially invest USD$250 to enter their platform. Once paid online I received a call from an "agent" ensuring me that withdrawals would be easy, he assisted in setting up an account at VirgoCX a Canadian registered platform and assisted in setting up an Atomic wallet an unregistered Euro platform. We moved $100 of my investment in ETH crypto to my Atomic wallet then to my VirgoCX wallet where I then did an e-transfer back to my bank account. When I saw the value of ETH increasing on the global market, I purchased an additional $250 at VirgoCX and transferred it up to Atomic. But I needed to ask the "agent" for the hash address to send the blockchain crypto. Take note that I did not own a "wallet" on Luminetrade's platform, and I was required to use Atomic an unregistered platform rather than VirgoCX a registered platform to do the transfers. Then the calls came through at least twice a week to convince me to invest more. In the second week the "agent" called back all excited saying their platform was now offering an AI algorithm providing "arbitrage" that apparently was to buy / sell with greater efficiency, but the minimum entrance was USD$2,000. Over the next month or so after many persistent calls I finally uploaded the equivalent of over USD$2,000 then about 1/10th of a coin. The value of Ethereum (ETH) climbed from $19,000 per coin to $30,000 within 7 weeks. But somehow on the platform my account showed a balance of close to $5,000. I assumed the additional gains were as a result of the buy/sell process. However, I began to be unsure of the platform and asked to withdraw $2,000. I was called by a different "agent" who informed me that $4,000 would be the minimum withdrawal amount and I would need to send the equivalent of $1,000 as a 10% withdrawal fee. The agent said that it would then cover any future withdrawals up to $10,000. I watched on the platform when magically my ETH earnings jumped from $5,500 to $10,200 within 30 seconds. Alarms bells went off and I changed my request to $5,000 and transferred a $1,000 in crypto to a hash address provided. Then I was sent an invoice from a so-called 3rd party that required an additional USD$1,230 in crypto to release the funds. When I asked why the "agent" aggressively stated that it was to verify my identity and to mitigate money laundering risk. The invoice was on forged Atomic letterhead. I asked Atomic customer support if it was their invoice and they confirmed that I had been scamed. I then asked if I may have my original investment back and that Luminetrade can keep the earnings differential simply return my base funds. They have yet to respond. Had I left the ETH at VirgoCX or Atomic I could have controlled my own crypto wallets and only paid the brokerage fees to sell and cash out.

Tip for consumers:

That they do not have individual wallets and the user cannot withdraw at will.

Date of experience: March 28, 2024
Loading...
2 reviews for Luminetrade are not recommended