Louisvuittonmall-outlet

Dear customer, NO I DO NOT UNDERSTAND, I PAID FOR A SERVICE AND GOT SCREWED AROUNDBECAUSE YOUR COMPANY POLICY IS TO STEAL FROM PEOPLE BY SENDING THEM WHAT YOU KNOW IS JUNK! Send me my 100.00 via cashiers check because I will not trust a company such as yours with my credit card. I have already started a blog about your bad services, and poor quality items, and have reported you to my government. So I am sure you will see your sales slowing down. As far as you only being customer service, that is bull and you know it you people are running a scam and you got me, but understand that I am a federal employee and I plan on making sure that your operations is shut down. So send me $100.00us (this is how much it cost to get the piece of junk fixed) 75us will not cover the cost of repair. As it does not cost that much to send the purse, I know this because I do business overseas quite often. In any case my *********************************, make it payable to Marsha ThompsonI just know you are not going to tell me that you wont even pay the cost to fix this piece of junk you sent me? From: Mao Mao [mailto:*******@yahoo.com] Sent: Sunday, July 22,2012 8:59 PM To: Marsha D Thompson Subject: Re: [SPAM]Re: Broken Purse Pics Dear customer, We are only customer service, that is too difficult for us to give you that much, hope your understanding, thank you!________________________________________ From: Marsha D Thompson <*******@cox.net> To: 'Mao Mao' <*******@yahoo.com> Sent: Friday, July 20,2012 10:00 AM Subject: RE: [SPAM]Re: Broken Purse Pics Are you crazy. I spent 209.00 dollars on a piece of junk that I cannot do anything with and you want to give me a 3rd of what I paid for it I want at least a $125.00-$175.00us back or I will have your fraudulent operation shut down. I am sending all of this correspondence to the international internet crimes system. ic3.gov. This is ridiculous you are trying to take advantage of me. I sent you the pictures you requested and you still do not want to honor what your fake website says it will domail my cashiers check to me at ************************. And have some dignity and honor about the way you conduct business. What did you already spend my money? 75us dollars is not enough for me since what I have is a piece of junk and you are well aware of that fact. Maybe you need to take another look at the junk you send me. And tell me what is fair to what could be a great customeryou are just telling me that I gave away 134.00 for junk From: Mao Mao [mailto:*******@yahoo.com] Sent: Thursday, July 19,2012 8:18 PM To: MzThomp$on Subject: Re: [SPAM]Re: Broken Purse Pics Dear customer, That's too much for us, we are only customer service only, how about we refund you 75USD, waiting for your reply, thank you!________________________________________ From: MzThomp$on <*******@cox.net> To: Mao Mao <*******@yahoo.com> Sent: Thursday, July 19,2012 7:54 PM Subject: Re: [SPAM]Re: Broken Purse Pics 200.00 Sent from my Verizon Wireless 4G LTE DROID -----Original message----- From: Mao Mao <*******@yahoo.com> To: Marsha D Thompson <*******@cox.net> Sent: Thu, Jul 19,2012 03:55:32 CDT Subject: Re: [SPAM]Re: Broken Purse Pics Dear customer, How much can u accept? Except full refund, waiting for your reply! Thanks!________________________________________ From: Marsha D Thompson <*******@cox.net> To: 'Mao Mao' <*******@yahoo.com> Sent: Thursday, July 19,2012 10:09 AM Subject: RE: [SPAM]Re: Broken Purse Pics Your website says that you will take full responsibility for defective items. I dont have 70us dollars, I spent it all on the wallet and purse (that broke). I know you are trying to reach the 14 day return policy. You have really discouraged me from ordering anything else or referring you to my friends. www.ic3.gov will be contacting you, for your unfair practices: This is what your website says: So basically you do not abide by your own statements because this is obviously a lieI did not cause this to break on the second day, it was your poor quality and not you do not want to take responsibility for your poor quality of your work. Questions about After-Sales: 1. Q: How do I return a product purchased at bestlouisvuittonmall.com? A: We design our products to bring quality and performance to our customers' active life. We feel the same way about customer service. If you need to return or exchange an item, we will gladly make it happen. Items can be returned for a refund or exchange for any reason within 14 days of the date of purchase. After 14 days, items must be unworn and unwashed to receive a refund or exchange. Refunds will be issued based on the original form of payment. 3. Q: Will I have to pay any additional fee for the exchange or refund? A: It depends. If for any reason you are not satisfied with the item, but the fault are not caused by us, you should pay for the shipping fee and the reshipping fee for item exchange. If you request for a refund, the initial shipping is not refundable. But if factual proof that fault were caused by us, we would take a full responsibility and would not charge any additional fee. Return Policy---I sent you factual proof that the purse fell apart the second time I carried it. Too bad for you that you do not live up to this statement! So basically this is a lie----you do not abide by your own statements because this is obviously a lieI did not cause this to break on the second day, it was your poor quality and now you do not want to take responsibility for your poor quality of your work. From: Mao Mao [mailto:*******@yahoo.com] Sent: Wednesday, July 18,2012 8:05 PM To: MzThomp$on Subject: Re: [SPAM]Re: Broken Purse Pics Dear customer, We would like to refund you partial money as a compensation, we have lost a lot on the item already as well, waiting for your reply, thank you!________________________________________ From: MzThomp$on <*******@cox.net> To: Mao Mao <*******@yahoo.com> Sent: Wednesday, July 18,2012 10:18 AM Subject: Re: [SPAM]Re: Broken Purse Pics What have u lost... i have a broken purse that I can not use and I'm out 209.00 dollars that I paid... is this what u call customer service is this how u plan on having repeat customers... I recommended u go several of my friends because I was impressed with your initial customer service and saddened that u have no regard for me as a upstanding customer. I feel like u are really taking advantage of me and ur website says it will replace defective items... but now u do not want to honor that... it is only fair u r not out anything... all I want is a replacement that I should not ha e to pay for... I think u are trying to waste time so the return/exchange time to run out... how r u going to charge me for a defective product that u sent out... can u please just send me a replacement that is the fair thing to do. Any other upstanding company would honor that and stand behind their products... an not try to make their customers pay for a resolution... Sent from my Verizon Wireless 4G LTE DROID -----Original message----- From: Mao Mao <*******@yahoo.com> To: MzThomp$on <*******@cox.net> Sent: Tue, Jul 17,2012 20:19:06 CDT Subject: Re: [SPAM]Re: Broken Purse Pics Dear customer, If you don't want to pay extra money for the order, we would like to refund you partial money as a compensation, But full refund is unacceptable, we have lost a lot on the item already as well, waiting for your reply, thank you!________________________________________ From: MzThomp$on <*******@cox.net> To: Mao Mao <*******@yahoo.com> Sent: Tuesday, July 17,2012 8:57 PM Subject: Re: [SPAM]Re: Broken Purse Pics No that's not fair to no... i paid for a purse and wallet already u need to stand behind ur products and replace the one that u know is broken and useless there are only two options here. Send me a purse or and me my $209.00 dollars I paid for it... send me a cashiers check that u can get from the bank in us dollars to ***************************. I really feel cheated that u would even ask me to send more money because of the poor quality of ur product... Sent from my Verizon Wireless 4G LTE DROID -----Original message----- From: Mao Mao <*******@yahoo.com> To: Marsha D Thompson <*******@cox.net> Sent: Tue, Jul 17,2012 01:58:26 CDT Subject: Re: [SPAM]Re: Broken Purse Pics Dear customer, Thanks for your reply and I have ask for my manager about your situation. He promised you that if you can pay extra 70usd we can resend you a new one and you don't need to ship the problem one back to us. Can you agree? Wait your reply! From: Marsha D Thompson <*******@cox.net> To: 'Mao Mao' <*******@yahoo.com> Sent: Tuesday, July 17,2012 9:28 AM Subject: RE: [SPAM]Re: Broken Purse Pics And also sorry does not fix the problem, good customer service does.as you being careful will not benefit me at allI want another purse and a shipping label sent to me or my money back. The $209.00 dollars that I paid for it. Marsha Thompson From: Mao Mao [mailto:*******@yahoo.com] Sent: Monday, July 16,2012 7:52 PM To: MzThomp$on Subject: [SPAM]Re: Broken Purse Pics Dear customer, I am very sorry to hear that and we will be careful next time. Could you try to ask someone to fix it? Of course, we will pay for the fee you spend. Can you agree with me? Thanks! From: MzThomp$on <*******@cox.net> To: Mao Mao <*******@yahoo.com> Sent: Monday, July 16,2012 7:47 PM Subject: Re: Broken Purse Pics I would like another purse. But if the only way to do this to refund the $209.00 that I spent on this purse that will be fine is guess. But the card I used to pay for the purse is no longer active as it was lost and I now have a different card so can a check be sent to me if i can not get another purse? Or will you need my new credit card number. On a secure site of course We are only customer service, that is too difficult for us to give you that much, hope your understanding, thank you! Are you crazy. I spent 209.00 dollars on a piece of junk that I cannot do anything with and you want to give me a 3rd of what I paid for it I want at least a $125.00-$175.00us back or I will have your fraudulent operation shut down. I am sending all of this correspondence to the international internet crimes system. ic3.gov. This is ridiculous you are trying to take advantage of me. I sent you the pictures you requested and you still do not want to honor what your fake website says it will domail my cashiers check to me at *****************************. And have some dignity and honor about the way you conduct business. What did you already spend my money? 75us dollars is not enough for me since what I have is a piece of junk and you are well aware of that fact. Maybe you need to take another look at the junk you send me. And tell me what is fair to what could be a great customeryou are just telling me that I gave away 134.00 for junk From: Mao Mao [mailto:*******@yahoo.com] Sent: Thursday, July 19,2012 8:18 PM To: MzThomp$on Subject: Re: [SPAM]Re: Broken Purse Pics Dear customer, That's too much for us, we are only customer service only, how about we refund you 75USD, waiting for your reply, thank you!________________________________________ From: MzThomp$on <*******@cox.net> To: Mao Mao <*******@yahoo.com> Sent: Thursday, July 19,2012 7:54 PM Subject: Re: [SPAM]Re: Broken Purse Pics 200.00 Sent from my Verizon Wireless 4G LTE DROID -----Original message----- From: Mao Mao <*******@yahoo.com> To: Marsha D Thompson <*******@cox.net> Sent: Thu, Jul 19,2012 03:55:32 CDT Subject: Re: [SPAM]Re: Broken Purse Pics Dear customer, How much can u accept? Except full refund, waiting for your reply! Thanks!________________________________________ From: Marsha D Thompson <*******@cox.net> To: 'Mao Mao' <*******@yahoo.com> Sent: Thursday, July 19,2012 10:09 AM Subject: RE: [SPAM]Re: Broken Purse Pics Your website says that you will take full responsibility for defective items. I dont have 70us dollars, I spent it all on the wallet and purse (that broke). I know you are trying to reach the 14 day return policy. You have really discouraged me from ordering anything else or referring you to my friends. www.ic3.gov will be contacting you, for your unfair practices: This is what your website says: So basically you do not abide by your own statements because this is obviously a lieI did not cause this to break on the second day, it was your poor quality and not you do not want to take responsibility for your poor quality of your work. Questions about After-Sales: 1. Q: How do I return a product purchased at bestlouisvuittonmall.com? A: We design our products to bring quality and performance to our customers' active life. We feel the same way about customer service. If you need to return or exchange an item, we will gladly make it happen. Items can be returned for a refund or exchange for any reason within 14 days of the date of purchase. After 14 days, items must be unworn and unwashed to receive a refund or exchange. Refunds will be issued based on the original form of payment. 3. Q: Will I have to pay any additional fee for the exchange or refund? A: It depends. If for any reason you are not satisfied with the item, but the fault are not caused by us, you should pay for the shipping fee and the reshipping fee for item exchange. If you request for a refund, the initial shipping is not refundable. But if factual proof that fault were caused by us, we would take a full responsibility and would not charge any additional fee. Return Policy---I sent you factual proof that the purse fell apart the second time I carried it. Too bad for you that you do not live up to this statement! So basically this is a lie----you do not abide by your own statements because this is obviously a lieI did not cause this to break on the second day, it was your poor quality and now you do not want to take responsibility for your poor quality of your work. From: Mao Mao [mailto:*******@yahoo.com] Sent: Wednesday, July 18,2012 8:05 PM To: MzThomp$on Subject: Re: [SPAM]Re: Broken Purse Pics Dear customer, We would like to refund you partial money as a compensation, we have lost a lot on the item already as well, waiting for your reply, thank you!________________________________________ From: MzThomp$on <*******@cox.net> To: Mao Mao <*******@yahoo.com> Sent: Wednesday, July 18,2012 10:18 AM Subject: Re: [SPAM]Re: Broken Purse Pics What have u lost... i have a broken purse that I can not use and I'm out 209.00 dollars that I paid... is this what u call customer service is this how u plan on having repeat customers... I recommended u go several of my friends because I was impressed with your initial customer service and saddened that u have no regard for me as a upstanding customer. I feel like u are really taking advantage of me and ur website says it will replace defective items... but now u do not want to honor that... it is only fair u r not out anything... all I want is a replacement that I should not ha e to pay for... I think u are trying to waste time so the return/exchange time to run out... how r u going to charge me for a defective product that u sent out... can u please just send me a replacement that is the fair thing to do. Any other upstanding company would honor that and stand behind their products... an not try to make their customers pay for a resolution... Sent from my Verizon Wireless 4G LTE DROID -----Original message----- From: Mao Mao <*******@yahoo.com> To: MzThomp$on <*******@cox.net> Sent: Tue, Jul 17,2012 20:19:06 CDT Subject: Re: [SPAM]Re: Broken Purse Pics Dear customer, If you don't want to pay extra money for the order, we would like to refund you partial money as a compensation, But full refund is unacceptable, we have lost a lot on the item already as well, waiting for your reply, thank you!________________________________________ From: MzThomp$on <*******@cox.net> To: Mao Mao <*******@yahoo.com> Sent: Tuesday, July 17,2012 8:57 PM Subject: Re: [SPAM]Re: Broken Purse Pics No that's not fair to no... i paid for a purse and wallet already u need to stand behind ur products and replace the one that u know is broken and useless there are only two options here. Send me a purse or and me my $209.00 dollars I paid for it... send me a cashiers check that u can get from the bank in us dollars to ******************* I really feel cheated that u would even ask me to send more money because of the poor quality of ur product... Sent from my Verizon Wireless 4G LTE DROID -----Original message----- From: Mao Mao <*******@yahoo.com> To: Marsha D Thompson <*******@cox.net> Sent: Tue, Jul 17,2012 01:58:26 CDT Subject: Re: [SPAM]Re: Broken Purse Pics Dear customer, Thanks for your reply and I have ask for my manager about your situation. He promised you that if you can pay extra 70usd we can resend you a new one and you don't need to ship the problem one back to us. Can you agree? Wait your reply! From: Marsha D Thompson <*******@cox.net> To: 'Mao Mao' <*******@yahoo.com> Sent: Tuesday, July 17,2012 9:28 AM Subject: RE: [SPAM]Re: Broken Purse Pics And also sorry does not fix the problem, good customer service does.as you being careful will not benefit me at allI want another purse and a shipping label sent to me or my money back. The $209.00 dollars that I paid for it. Marsha Thompson From: Mao Mao [mailto:*******@yahoo.com] Sent: Monday, July 16,2012 7:52 PM To: MzThomp$on Subject: [SPAM]Re: Broken Purse Pics Dear customer, I am very sorry to hear that and we will be careful next time. Could you try to ask someone to fix it? Of course, we will pay for the fee you spend. Can you agree with me? Thanks! From: MzThomp$on <*******@cox.net> To: Mao Mao <*******@yahoo.com> Sent: Monday, July 16,2012 7:47 PM Subject: Re: Broken Purse Pics I would like another purse. But if the only way to do this to refund the $209.00 that I spent on this purse that will be fine is guess. But the card I used to pay for the purse is no longer active as it was lost and I now have a different card so can a check be sent to me if i can not get another purse? Or will you need my new credit card number. On a secure site of course Sent from my Verizon Wireless 4G LTE DROID -----Original message----- From: Mao Mao <*******@yahoo.com> To: Marsha D Thompson <*******@cox.net> Sent: Mon, Jul 16,2012 04:07:26 CDT Subject: Re: Broken Purse Pics Dear customer, Thanks for your e-mail, we will contact our dispatch department check and improve our quality based on your suggest. But we suggest you keep the items. If you send it back, you need to pay for the postage and tax and also we will take no responsibility if it is lost or broken on the way to us. after all, that is an international delivery, both of us can not be sure that it will be in a good state when it arrives, and it is hard for us to sell them again. So how about we refund you some money and you keep them, please consider it. Waiting for your reply, thanks for your support. From: Marsha D Thompson <*******@cox.net> To: 'Mao Mao' <*******@yahoo.com> Cc: *******@cox.net Sent: Monday, July 16,2012 10:37 AM Subject: FW: Broken Purse Pics Hello, I have attached the pictures of my broken purse, I was carrying it at the mall and it just fell apart. Marsha Thompson Dear customer, So sorry to hear it! Would u like to send us pictures of the poor item and we will deal it soon! Thank u!________________________________________ From: Marsha D Thompson <*******@cox.net> To: 'Mao Mao' <*******@yahoo.com> Sent: Sunday, July 15,2012 1:11 PM Subject: RE: Order #malv3521 - Pending Hello I carried my purse for the first time on Saturday 07/14/12 (I received it 07/13/12) and the handle broke. I am very disappointed with the quality of this purse as all I had in it was my wallet, keys, and checks, and lip gloss. This should not have happened as I spent over $300.00 on the wallet and the purse. I do not think it would be fair of you to have me pay shipping to return this to you, so I would like for you to honor your products and send me a return shipping label. Thank you Marsha Thompson