LoseTheBackPain

I made what I thought was a one-of purchase of Heal-n-Soothe. I am disabled and do not work, so cannot commit to long-term or indeed any subscriptions. I received a notification that another order was on its way. I looked into this and the only way to cancel is to go into 'my account' and cancel it. I tried this, but apparently, I don't have an account, so can't cancel further orders. I have tried Live Chat, no one responds, sent messages all day today, no response. I have also filled out two on-line forms. Again, no response. Any further charges to my bank account will be devastating, I am already suffering as the money taken was out of my budget, leaving me without groceries this week. I am stressed that further money is going to come out of my account when no money is there, ending up with bank charges, putting me further into debt. This is not a good customer service at all. Not making it clear this is a subscription, then making it impossible to cancel further orders. Shame on this company!

Have attempted to reset password on account to cancel order several times. No email to inbox or junk box. Tried to chat. Nobody replied. This has been going on for months. Going to query it on my credit card because the systems are obviously not working.

It seems I am experiencing the same predicament as the others wherein I receive a bottle of Heal-n-Soothe every month ( I have ordered enough for 2018 because I feel good about it), so stop sending me this from now on. Also, you keep sending me Super Joint Support but I ordered only one bottle to try it ( it seems not working for me), so stop sending me this from now on. Stop charging my credit card of this unauthorized orders.

Please reply asap.

Been using the product for about a year had to delay my subscription updated my address and moved they sent the product to my old address been trying to get ahold of somebody no luck still out my money but no product

Hey jesse cannone, are you a real person or some scam artist who has no moral fibre & sits back without any conscience stealing money from poor innocent people suffering & searching for an honest deal.
Your website is intentionally confusing... is that for the purpose of throwing people off so you can take their money before they actually discover your business is definitely a scam.
Immediately after I provided my bank details I realised from reading reviews that this was a scam & I sent an email advising I did not want your product. I did not get a response so I sent more emails & still no response. That only reinforced my belief that you & your company are DODGY mr jesse cannone.
WTH you went ahead & sent the free bottle when I distinctly advised you I am not interested. So again I sent further emails to you, angry that you had done so without my authority. Again you did not respond. I followed the instructions on your livingwell neutraceuticals letter with your photo mr jesse cannone (looks like the image of a conniving swindler who would steal from vulnerable honest poor old ladies & gentlemen who are suffering & you add to that by ripping them off). The paragraph above your photo states
We are here to support you on your healing journey. If you ever have any questions, please don't hesitate to ask. You may contact us via phone, email, or postal mail.
Well I did email you several times indicating 'I AM NOT INTERESTED IN YOUR PRODUCTS'. I got no response...& lo & behold you have fraudulently accessed my bank account without authority & taken my money & allowed your warehouse minions to forward an order for tablets I don't want.
I am based in a remote part of Australia & our time clocks are practically opposite each other so its inconvenient to have to call america but since you have stolen money from my bank account & have neglected to respond to my email I rang this number *******977. An erica answered & said cancellations can only been done by phone not email... HULLO... if thats the case why didn't 1 of your minions or you jesse respond to my emails with those details. There is no where on the letter with your face on it that specifies I have to cancel the order by phone. Erica (initially I thought was one of those robot recordings) kept saying sorry maam... which sounded condescending & suspicious to say the least... also we don't call women maam in this country jesse. I requested to speak with someone in a management level. She said someone of that capacity would call me within 24-48hrs. I gave her my mobile phone number as she alluded to having no record, yet... here it is clear as god made little green apples... on the order form you jesse or your warehouse minions sent with the FREE tablets which I threw in the rubbish. Hey jesse I rang on saturday. Its been more than 24-48hrs & I still haven't received the phone call erica said I would from your? Manager.
I am thinking none of you actually exist... erica was a robot recording... the scammers that you are don't understand basic english hence why you didn't respond to my emails... you don't know how to count hence why its gone past 48hrs & I haven't received my call back as the robot advised. Or are you a bunch of blatant lying thieves as I expect.
By the way I have lodged a fraud claim with my bank. Expect your product to be returned & return my money you stole from my account.

I ordered Heal n Soothe but didn't help me anyway. How many months had passed and noticed that they have been taking USD 39.00 from my credit card even I haven't subscribed. I had to close my credit card to stop them. Be careful if you order their product online as they keep on getting money from you.

Their products are natureuopathic and therefore will always be inconsistent in effectiveness. There will always be people that it will work for and others it won't. I do have to say, that the majority of reviews I have read on the internet are far more negative and neutral than positive. I do believe that the products are overly touted for their effectiveness. The biggest problems seem to be in their billing and advertising departments. Jesse has written some good books on the subject, but appears to have fallen into the get rich quick atmosphere of the internet.

Ordered the "free" bottle. Then responded to their emails directing them to cancel the next shipment. They sent it anyway. Refuse to refund my money.

BUYER BEWARE! Y... When you order product with credit card they continue to send information for which they bill you each month. Product deserves low rating for effectiveness and i felt that I was not fully informed of ongoing charges which had to be cancelled which I have done. Will see if billing stops. BUYER BEWARE!.

I actually like Jesse Canone. He's written an informative book and has some helpful methods of helping relieve back pain. I chose to try one of his products - a pill that corrects all the pain in your body somehow. It worked a little. Then I noticed I was signed up, through my bank account, to be billed $79 every month for a continuing supply of the pills. My husband and I are retired and cannot afford that kind of debt. I never agreed to a continuing supply. I called their number and they transferred me to Clickbank.com (*******035) where I told the person to cancel the order and refund me. She said, "Do you want to cancel all of these other charges, too?" I asked how many there were. She said "nine." Gratefully, she did cancel the others and I got my refund for the one they took from my account. My son told me that there is a note at the bottom of every form you fill out, in very tiny type, authorizing the company to continue to send and charge for the orders, monthly. What small type? I didn't see it. Now I look for it! It's there, under the box where you've signed up. It authorizes further charges. Don't get taken! Be careful what you order and read EVERY WORD on the form. I think most people don't even see it. You have to scroll up at the end of the order form and look for it. Not easy to see... Good luck!

SCAM SCAM SCAM

I couldn't help but review this website. Take a look at these reviews and you will notice all of the positive reviews were written almost all on the same day literally within minutes of each other. Coincidence? I don't think so. You the reader be the judge on what reviews are REAL and which ones may have been written by friends or by the website owner himself. Maybe the next time someone decides to write fake reviews about themselves they Might consider spreading out the positive reviews a little more than 2 minutes apart... On the 19th I noticed like 3 reviews straight in a row all glowing reviews of this site. Hmmm...

Ordered the "free" book. Paid the $7.95 shipping. That's probably about what the P. O. would charge for shipping. Learned some things from the book, but there is an awful lot of "buy this, buy that" in the book. Don't really know if any of it would be truly useful. Sounds good, but - - - I suffer from quite severe sciatica pain hip to foot. Have spent over $1000 through standard medical approach, including chiropractor, with little relief. So I decided to give one of their products a whirl. Ordered 4 bottles of their RUBON RELIEF ($79.90). Have used 3 of the 4 trying to determine if there is any benefit. Opinion - Snake Oil. If I receive any relief at all from this stuff, it is not at all apparent to me. To top it off the bottles come with plungers which are supposed to dispense the cream, but do not work at all. So much for quality.