2 reviews for Lorealwear are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Washington
1 review
0 helpful votes

False advertising.
May 1, 2025

Website says the shirt is "Cotton Blend". NO. The shirts label is 95% Polyester 5% Spandex. Refund policy is clear, they offer full refund. They do not follow through. 100% run-around. They are slow to reply to email, but then they suggest you keep it and gift it to someone. They finally offered a 20% discount on a "next purchase". There will be NO next purchase.

Tip for consumers:

Just DON'T.

Products used:

t Shirt

Date of experience: April 19, 2025
GB
1 review
31 helpful votes

In short this is not a trustworthy website
December 10, 2023

I recently (Dec) ordered a T-shirt from Loreralwear. I used their size table and measured very carefully, but I cringed when I found out they were a Chinese company hiding behind a US address after ordering. The T-shirt did arrive and is of reasonable quality. It is still not the best, BUT the size was wrong. It was too small. I checked the measurements against their size chart, and it was 2 inches too small in every way. So I contacted them to ask for a replacement and proved the problem with photos. The answer I received was that they would replace the item if I paid another $14 to cover shipping, and I should sell the one I have. I told them no; I wanted to return the shirt and have a replacement that fits. They repeated that it would be sent if I paid a further $14.
I demanded that they either replace or refund me and accept the shirt I had back. They gave me a sob story about shipping, import and customs fees. I then asked for a full refund. They said they would refund me $20, but keep $8.98 to cover shipping. So, I reported a dispute with PayPal. That really got their attention, and they asked me to stop the dispute, said they would give me a full refund if I stopped the dispute, and claimed that they could not give me a refund until I did, as the account was frozen. They have repeated this a further two times in response to me saying that I would not, and all they had to do was issue the refund, and then I would stop the dispute. They answered that a dispute was very costly to them and repeated the claim that they would refund me 24 hours after I stopped the dispute. I escalated the issue with PayPal with extra proof of correspondence.

Never, ever stop a PP dispute. This is a ploy, and I knew it. Once stopped, you can't restart it. Hopefully, it will see PP part ways with them, but if I know these types of companies, It will only be a minor setback as they are operating under lots of different names with other sites. They are as opaque as you can get. Hiding in China behind a US address and using fake user rights, etc.

Update: After 2 months, I got my money back via PayPal dispute.
I've since found this site talking about this company. Beware buyer!...
https://malwaretips.com/blogs/lorealwear-com/

Second update: some may be interested in the following Facebook page:
https://www.facebook.com/groups/scamorgenuine

Tip for consumers:

Scammers who are opaque by hiding their real address and will sell your information on the Darkweb
https://malwaretips.com/blogs/lorealwear-com/

Date of experience: December 10, 2023
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2 reviews for Lorealwear are not recommended