1 review for Loomis Express is not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Canada
5 reviews
2 helpful votes

Just like DHL who they work for bad service INCOMPETENT
January 29, 2024

Incroyables, they are 3e party for DHL to pickup my package
After 10 days and 6 time call them never pick up the package,
The last stupid driver wrote impossible to find the adress.
And now after finding about the 3e party i contact loomis and real answer
Today January 29
System 1:44 PM
One moment while we connect you with our Virtual Agent
Sky 1:44 PM
Hello gilbert dufour! I am Sky, Loomis' Chat Bot. You can click one of the common task buttons or type below any question you have and I'll do my best to help.

Track a Package
Delivery Notice/DNK Options
Gilbert dufour 1:45 PM
Delivery Notice Options
Sky 1:45 PM
If you received a " Notice of Delivery", please enter the DNK or W letters follow by the numbers.

I.e DNK******* or W*******
Gd 1:46 PM
I want to make a complaint about your driver who could not showing to pick up package, 6 time i call for a pick up who i was sure it was with dhl
Sky 1:46 PM
We are sorry to hear that, I can assist you by connecting you to an agent to reschedule you pick up.
Pick Up
Chat with live agent
Gilbert dufour 1:46 PM
Agent
Sky 1:46 PM
Let me get you connected to a live Chat agent. Please have your delivery notice or tracking number available.
System 1:46 PM
Please wait while I search for the next available Live Agent
LoomisChatAgent 1:46 PM
One moment while we check for an available agent.
We apologize for the delay, we are experiencing higher than normal wait times. We appreciate your patience.
Gd 1:46 PM
Gd 1:46 PM
I want to make a complaint about your driver who could not showing to pick up package, 6 time i call for a pick up who i was sure it was with dhl
System 1:47 PM
Cheryl LoomisCSAgent7 just joined
Cheryl LoomisCSAgent7 1:47 PM
Hi Gilbert I am Cheryl I will be taking over SKY from here
This is the chat with loomis
Gd 1:48 PM
and the last driver even give reason he could find the adress so incroyable St Clair ave west m6n1k8n it is a mager street in west end of toronto
Cheryl LoomisCSAgent7 1:49 PM
Is this for a pick up or delivery of a shipment
Gd 1:50 PM
The way bill asociated is 72 1469 9590
Yes it was for a pickup
The last driver came the 11 jan 2024
Are you still with me
Well now i know loomis express is the same bull$#*! just like DHL

Products used:

PICK UP FOR DHL EXPRESS

Date of experience: January 29, 2024
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1 review for Loomis Express is not recommended