Loom & Leaf

I am very happy on my decision. My order took 2 weeks, so I can say that this is the best mattress I have ever bought. Happy that I ordered a product made here in the United States!

Great customer service but poor quality mattress. It arrived with a stain and a lot of loose threads. I contacted them about the stain and they offered to replace but I chose to try to remove the stain which I was able to. I purchased the relaxed firm and after 17 months my hips are hurting as well as my side. I sleep on my side. It doesn't feel very supportive. I'm not an expert in mattress manufacturing but I think the soft top layer is too thick and the high density memory foam doesn't offer support because of this. This is my second memory foam mattress. My first from Bedinabox I had for almost 10 years and the only reason I bought a new one was I was "told" that I should. No sinking or any damage to my previous memory foam mattress. It had a couple marks on the cover from moving but perfect condition otherwise. Now regret getting rid of it. The Loom & Leaf also has small tears in the lop layer of fabric. This fabric is very thin. I expect it to get worse with time. I have never spent so much money on a poor quality item. They have great customer service and good marketing which is why you see good reviews. Ask anyone after they've had it for a couple years what do they think. I've heard Saatva removes negative reviews from their website.