• Longos

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Overview

Longos has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Longos ranks 994th among Food & Drink Other sites.

How would you rate Longos?
Top Critical Review

“Hope not all "FRESH" Longo's stores like the one on Dundas & Elizabeth st.”

James W.
12/29/15

Beware of Longo's or called the Market by Longo's@ Dundas & #111Elizabeth st, half block west of Bay, South of Dundas, just like to share the so called "FRESH"Longo's experiences. This's totally truth: 1) beware of the mixed leaf lettuces salad, I once saw a box of expired day mixed leaf lettuces salad was put into the salad bar for consumption. 2) more than once the leaf lettuces salad were turning watery & mushy either bought from the original packaging box or was actually found in the salad bar bowl. 3) I was told by the manager & the cashier that a receipt will be suffice for refund of the spoil salad box package, but when I actually did so, was told I also have to turn in the spoil salad box, otherwise the refund can't be honoured. 4) I confronted the person in charge of the fruits & vegetables department & was told again I have to have the receipt plus the spoil salad box for refund, I mentioned how can I keep a box of spoil salad until next day & carry it with me back to store? I was rudely told by this staff that I'm the only person making this accusation & complaint, than he just unpleasantly walked away. Great customer services... eh! 5) called the customer care & was told appreciated about my concern, I was told that the store manager will call my cell (as I clearly requested because I've a Longo's card & Longo's have my home & cell numbers), few days later, I got a call back once on my home phone which displayed Longo's number but no message. That's the end of it & no Longo's called back, so much for customer care. 6) Few years age, I was so shocked to see a swamp of fruit flies were buzzing around the bread-shelf. Why I going back to the same store because it's convenienc & I don't have other products problems. I believe not all Longo's stores are like that, I hope... LMAO I kindly ask anyone to come forward who have had the same experiences in this particular store. Your honestly is much appreciates, thank you.

Reviews (1)

Rating

Timeframe

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Thumbnail of user jamesw227
7 reviews
11 helpful votes
December 29th, 2015

Beware of Longo's or called the Market by Longo's@ Dundas & #111Elizabeth st, half block west of Bay, South of Dundas, just like to share the so called "FRESH"Longo's experiences.
This's totally truth:
1) beware of the mixed leaf lettuces salad, I once saw a box of expired day mixed leaf lettuces salad was put into the salad bar for consumption.
2) more than once the leaf lettuces salad were turning watery & mushy either bought from the original packaging box or was actually found in the salad bar bowl.
3) I was told by the manager & the cashier that a receipt will be suffice for refund of the spoil salad box package, but when I actually did so, was told I also have to turn in the spoil salad box, otherwise the refund can't be honoured.
4) I confronted the person in charge of the fruits & vegetables department & was told again I have to have the receipt plus the spoil salad box for refund, I mentioned how can I keep a box of spoil salad until next day & carry it with me back to store? I was rudely told by this staff that I'm the only person making this accusation & complaint, than he just unpleasantly walked away. Great customer services... eh!
5) called the customer care & was told appreciated about my concern, I was told that the store manager will call my cell (as I clearly requested because I've a Longo's card & Longo's have my home & cell numbers), few days later, I got a call back once on my home phone which displayed Longo's number but no message. That's the end of it & no Longo's called back, so much for customer care.
6) Few years age, I was so shocked to see a swamp of fruit flies were buzzing around the bread-shelf.
Why I going back to the same store because it's convenienc & I don't have other products problems.
I believe not all Longo's stores are like that, I hope... LMAO
I kindly ask anyone to come forward who have had the same experiences in this particular store. Your honestly is much appreciates, thank you.

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