Logan and Lenora

Gorgeous Bag! Mint Condition! Shipment was fast and the compliments are endless!

I recently sent a large suitcase from hotels in Plymouth to Windsor, UK. I wasn't at either hotel for collection or delivery, so a bit stressed as to how it would go. Absolutely thrilled to arrive in Windsor and find my suitcase there. The whole process was easy. Customer service was brilliant and reassuring every time I called. I was kept informed of delivery progress via emails from Fed Ex (I think). Would definitely use send my bag again. Absolutely recommend. Thank you ;)

Love that I can design my own bag. It's so much fun!

This was my first time borrowing a luxury bag from BBOS. The process was streamlined, the platform is very easy to navigate and I was able to track my package. Thankfully I happened to be home when it arrived, I was worried about possibly having to pick it up at UPS if I missed the delivery. The bag was packaged nicely with clear instructions. I did take some photos (kind of like when you rent a car) but the bag is gorgeous and still has that new leather scent.

Overall, I would do business with LuxLair again. Their Customer service took the time to address my concern and did so in a very satisfactory manner. While I'm not floored by the designer product I purchased, it's second hand and difficult to truly judge the quality until actual inspection, in person. They do offer a return policy. Lesson learned when dealing with second hand goods. Overall, Lux Lair was very accommodating and provided options when I was disappointed in the purchase. I would do business with them again.

Beautiful very deel red, very difficult to capture the deepness of the red as the photos came out much more vibrant/bright.
Everything looks good but will only know if it will last once I've started using it.
Customer service was great, these guys where so helpful and communicative when I need more images on the inside and color of the bags.
Could do with a divider compartment inside as this is a big deep bag

Anjie took care of me great costumer service, very satisfied thanks

I just purchased my 4th handbag from here! The quality of their handbags is exceptional (and it's a fraction of the price! I know I own one of the other brand!). No small details are neglected. Their customer service is fantastic as well. Quick to respond to questions, easy payment and shipping options and they even send photos of your bag pre-shipment so you know just what you're getting. Highly recommend!

I want my Granddaughter to grow up seeing people that looked like her. These school bag/lunch bags fit that criteria. She loves them. I'm pleased with the quality and price. Also fast delivery.

Second time buying. First time took almost 3 weeks to receive my order, not great. Second time it arrived in 8 days, big improvement. On both occasions I received well packaged quality products.
Their costumer service is also really good. When you email them, you get a personal email back from
Real people (no bots) that are passionate about Asolf.