I waited a year to write this review for 2 reasons; 1.) Objectivity and 2.) Warranty
I did eventually get the kitchen I wanted. This review is to inform consumers of the process.
When you sign the contract if you seek redress to any grievances that may arise you're at the mercy of US Developers
To compromise. Legal recourse is next to zero and you MUST continue to pay no matter the dispute.
As a customer if you can't be home during construction or hire a construction monitor you are at the mercy of the ethics of the contractor, to
Use quality materials, use legal workers and protect your home from collateral damages.
Once construction is ongoing your Project Manager will appear at your home less and less. The Project Manager may be running several workers and projects all over the county while also meeting customers drumming up new business. While workers are in your home there's OFTEN no supervision. Very problematic. It goes without saying unsupervised laborers will take shortcuts and cover up construction mishaps from you and the company.
These operations are why Contractors earn the bad reputation they receive as an industry.
I had a complete kitchen remodel. My sales consultant/project manager was Adelle. By far Adelle is a top professional in all categories.
Before writing this review I reviewed text messages and notes for accuracy.
What was most upsetting doing business with US Developers is they cost me, the customer unnecessary hundreds of dollars.
Deceptive advertising. US Developers attracted my business in part from their offer to accept credit cards. My credit card has a 20k open line.
I receive rewards from using my card. After lengthy debates Adelle refused stating the company has to pay a fee for credit use and would
Just raise their cost to the customer to offset their Loss. No fee cost to the customer is in their add. All my pleas to have Adelle honor US Developers
Ad went unheeded. I stiffed in a new customer call to US Developers spoke to Dillion, who identified himself as a company manager. Dillion said by all means I could use my credit card without penalty. Adelle would not compromise. Adelle is from Israel and spoke to Dillon in that language.
Adelle promised Porta-Pottys would be brought in for extended jobs. No Potty, Everyday of 30 days on the job a worker
Would ask to use my restroom. At first I allowed, uncomfortable with a strange worker going into my room and closing the door. The worker is not my house guest.
One of the workers left construction dirt on my rugs and missed the bowl I no longer let them into any rooms they were not working in.
The following is a listing of Frustrations the 'PROCESS' put me through:
1.) Adelle frustrated at my frustrations would no longer talk to me saying she was going to Israel to celebrate the country's 70th birthday
And directed me to conduct remaining business with the owner DYLAN who was only argumentative and never accepted responsibility or provided redress for grievances. DYLAN said don't call his office anymore, to only use emails. Dylan did not respond to emails. Eventually DYLAN did not return calls.
2.) failed state work schedules to expect workers. There were days workers were no shows.
3.) failed to adequately cover appliances from construction dust, left indoor appliances outdoors 5 days. Wind blew away coverings
4.) California law and Visa does not penalize with fees when doing business with their card.
5.) I had glass cabinet doors frosted the frost began to peel. US Developers (REN) said I caused the peeling. I offered to pay an independent
Company to prove the frosting was a manufacture defect, they refused. Gave me $300.00 to get the doors frosted. REN said he would not reinstall the doors I would need to pay another company to do their work. I said no deal, gave REN the money back.
Stupid me I eventually hired an independent company to complete the job.
6.) The add said US Veterans discount credit. No credit was on the invoice. Adelle would only say it was calculated into the cost.
7.) On several occasions when Adelle was not on site and workers were not sure of their assignments, Adelle wanted me to instruct them I had to remind her I am the customer not the Project Manager.
8.) No Base Stripping installed between floor cabinets and dishwasher.
Laminate Flooring was installed before cabinets were installed. Cabinet installers arrived walked off the job after refusing to be responsible for any damage by moving appliances across newly laid laminate flooring.
9.) Left me with 3 unopened boxes of laminate flooring totaling 542.49 sq. Ft. Company refused to take back flooring or offer refund, suggested I take
The flooring to the company where they purchased and ask for a refund.
10.) On occasion workers did not have proper tools and asked to use mine
There are so many grounds for suing Us Developers however at 70 and in challenged health I decided to eat the loss.
I refused to sign their work completion and customer satisfaction document.

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I have since had 2 bathrooms remodeled by another company. No DISPUTES!.

A great website!

Very helpful...