• LiveCareer

2022 CUSTOMER CHOICE AWARD

LiveCareer

Overview

LiveCareer has a rating of 3.78 stars from 8,731 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

Proactively asks for customer feedback

This company responds to reviews on average within 14 days

Positive reviews (last 12 months): 84.2%
Positive
128
Neutral
7
Negative
17
10
See all photos

What reviewers want you to know

Positive highlights

  • I had the pleasure of speaking with, Mr. Victor, your customer service representative.
  • Very user friendly, the deals are spectacular and will really help you in your job search!
  • 2022 Customer Choice Winner

Critical highlights

  • I reported it to my credit card customer service and got 2 transactions cancelled and 1 disputed.
  • They took $35 out of my bank account and refused to refund it.
  • After using the template, I cancelled my service before the trial period ended.
How would you rate LiveCareer?
Top Positive Review

“LiveCareer has helped me acquire my current job position”

Shannon D.
3/6/24

Very impressed with customer service (Omar) when calling. A big thanks to LiveCareer and the amazing assistance for helping me along the way.

Top Critical Review

“Waste of money, zero support”

Eva E.
3/2/24

Cv has been submitted 2 weeks ago,guaranteed 2-3 bus.day to be corrected. No-one answered the phone,poor customer service, no support,you practically paid to recieved anything. CHOOSE DIFFERENT COMPANY,PLEASE!

Reviews (8,731)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (578) credit card (171) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (19)
Thumbnail of user kimberlyg1058
1 review
0 helpful votes
December 13th, 2021
Verified purchase

The site was easy to use, templates are lovely. I an taking a star off because I felt a little put off about not knowing the cost until the end. It felt a bit like "exit through the gift shop"... Oh, you enjoyed your product, great! In order to truly use it, pay up. That said, $2.95 is a reasonable charge. I don't plan to continue my payments beyond 14 days.

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Kimberly, for sharing your feedback and for giving us a great rating.

Thumbnail of user ronalds1001
1 review
0 helpful votes
April 14th, 2021
Verified purchase

I think that you should make a disclaimer at the beginning that says that "free to build, but must pay to download" incase someone is already certain that they aren't going to buy it before putting in all the effort.

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user joeym239
1 review
0 helpful votes
June 26th, 2023
Verified purchase

It's great but lots of the supplied billet points for stuff keeps making my resume end up at almost two pages, so maybe some more succinct bullet points would be preferable

Reason I chose this business:

It’s easy to use and affordable

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you so much for rating us and for sharing your feedback; if you need help with your resume, please contact us at: https://www.livecareer.com/contact-us

Thumbnail of user margaritap45
1 review
0 helpful votes
April 27th, 2021
Verified purchase

This has helped it allowed me to feel independent while giving support to create and update an old resume and cover letter!

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thanks, Margarita, we’re always happy to help!

Thumbnail of user reeshedap
1 review
0 helpful votes
May 31st, 2022
Verified purchase
• Updated review

My experience has been great. Just ish the fee remains at a low rate for those who are struggling to find employment

Everything was precise and formatted
January 24th, 2022
Verified purchase
• Previous review
Thumbnail of user cristiang60
1 review
0 helpful votes
July 6th, 2021
Verified purchase
Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Cristian, for sharing your feedback and for giving us a great rating.

Thumbnail of user christineb852
1 review
0 helpful votes
July 28th, 2020
Verified purchase

The site was very easy to use but they didn't inform me upfront of the fee in order to get my resume

Thumbnail of user mnauelk
Manuel K. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user dawnr229
1 review
0 helpful votes
March 9th, 2020
Verified purchase
Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We're always happy to help out our customers, Dawn!

Thumbnail of user kabasom
1 review
0 helpful votes
March 2nd, 2020
Verified purchase

My experience was good.
Keep up the good work.
Thanks

Reason I chose this product:

They were easy to follow through.

Value
Shipping
Quality
Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We appreciate you taking a moment to share your satisfaction with us, Kabaso!

Thumbnail of user jeaninev15
1 review
0 helpful votes
April 19th, 2022
Verified purchase

I like the variety of templates and letters offered. It was easy to save and change my documents. Pretty self explanitory. It definitely took the stress out of resume writing.

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Glad to hear this! Thank you for sharing your experience and rating us!

Thumbnail of user briana526
1 review
14 helpful votes
April 27th, 2020
Verified purchase

The job description templates provided to us could be worded better with higher vocabulary. Also a system that could recognize repeated phrases or words to avoid redundancy and make suggestions that will help you dense and consolidate your resume to one page. That's honestly been my biggest issues and this website could possibly be someone's number one stop if these supportive measures were added.

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for taking the time to let us know your feedback, Brian we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving

Thumbnail of user jonathans1405
1 review
0 helpful votes
April 5th, 2022
Verified purchase

Great so far. It would be even better if the resume builder automatically pulled in information about the job titles and agencies.

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for sharing your feedback and rating us!

Thumbnail of user georges754
1 review
0 helpful votes
February 13th, 2020
Verified purchase

Can't tel anything about that experience unless it will be evaluated by the End Result (by Hiring Manager.

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Your feedback is much appreciated, George!

Thumbnail of user reginas236
1 review
0 helpful votes
November 30th, 2020
Verified purchase

Love the site but was expensive to pay monthly. Happy to know I can still have the service paying per year.:-)

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We thrilled to know that you love our site, Regina, thank you for sharing it with us!

Thumbnail of user douglasm737
1 review
0 helpful votes
December 27th, 2021
Verified purchase
Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Douglas!

Thumbnail of user ikpeminosia
1 review
0 helpful votes
November 15th, 2021
Verified purchase

It was really good and easy to use. Super helpful too

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user jeanl493
1 review
0 helpful votes
November 15th, 2021
Verified purchase

First resume builder I have used. Liked the choices of wording and descriptions in your drop downs particularly because they were relevant to the jobs or education or affiliations I choose when I was 'building' via your step by steps

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user lindam1471
1 review
0 helpful votes
February 12th, 2020
Verified purchase

Great formatting and style; my only complaint is I can't make two headings for my work history.

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback, Linda!

Thumbnail of user nicolen804
1 review
0 helpful votes
November 15th, 2021
Verified purchase
Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user tamarao51
1 review
0 helpful votes
May 24th, 2021
Verified purchase

Great program! Let me make sure I get my resume before I go over board.

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user celestec62
1 review
0 helpful votes
June 25th, 2020
Verified purchase

Pretty easy to use, wish I could format a little better, ie, make bullet points match, move text to next page.

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We're always open to suggestions for improvement, Celeste please do not hesitate to reach out to us with more of your feedback!

Thumbnail of user alexar64
1 review
0 helpful votes
August 20th, 2021
Verified purchase

Once I had the resume foundation it was very easy from there. You guys had much nicer templates than other sites.

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Alexa, we’re happy to hear that it was as easy as 1, 2, 3!

Thumbnail of user terrisl1
1 review
0 helpful votes
February 1st, 2022
Verified purchase

Good experience the way you have set up. IT made it easy.

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your experience with us, Terris!

Thumbnail of user pradeepa25
0 reviews
0 helpful votes
January 24th, 2022
Verified purchase

It was a smooth ride so far, recommendations can be made more relevant for the industry

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Pradeep, for sharing your feedback and for giving us a great rating.

Thumbnail of user rolfk10
2 reviews
15 helpful votes
February 19th, 2020
Verified purchase

The GUI version in the resume editor does not fully represent the actual layout in terms of spacing and line breaks. It takes quite a bit of tweaking to make it look good in a PDF. Also, I do not like that I am forced to always put month and year when year would suffice. But those are things I can fix in an intermediate step. Overall, I am happy with this site. :)

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We’ve taken note of your feedback and it’s much appreciated, Rolf. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 14 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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