• LiveCareer UK

2017 CUSTOMER CHOICE AWARD

LiveCareer UK

Overview

LiveCareer UK has a rating of 3.52 stars from 227 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer UK most frequently mention customer service, cover letter, and new job. LiveCareer UK ranks 11th among Career Advice sites.

Proactively asks for customer feedback

This company responds to reviews on average within 14 hours

Positive reviews (last 12 months): 80.6%
Positive
29
Neutral
0
Negative
7
See all photos

What reviewers want you to know

Positive highlights

Critical highlights

No critical highlights yet

How would you rate LiveCareer UK?
Top Positive Review

“One of the best customer support services”

Elena-Cristina G.
11/17/23

I had an unusual request, and Karen, one of their customer support representatives, went above and beyond to assist me. She was incredibly helpful and sweet, addressing all my questions and concerns promptly. Karen even made me an offer I couldn't refuse. I am truly grateful for her exceptional service and hope she receives the recognition she deserves, perhaps even a well-deserved raise!

Top Critical Review

“They stole my money”

Threadnoodle g.
3/10/24

This company stole 40 euro of my money after advertising a one off 1.95 fee to format my CV. Do not use this company under any circumstances.

Reviews (227)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (37)
Thumbnail of user elenacristinag
1 review
0 helpful votes
November 17th, 2023
Verified purchase

I had an unusual request, and Karen, one of their customer support representatives, went above and beyond to assist me. She was incredibly helpful and sweet, addressing all my questions and concerns promptly. Karen even made me an offer I couldn't refuse. I am truly grateful for her exceptional service and hope she receives the recognition she deserves, perhaps even a well-deserved raise!

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

Thank you so much! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

Thumbnail of user johnw7731
1 review
0 helpful votes
December 7th, 2023
Verified purchase

Thanks Juan. A complication due to account held for my daughter but payment details in my name. Resolved simply. Good communication and professional approach.

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user mariacristinan2
1 review
0 helpful votes
January 4th, 2024
Verified purchase

I am very pleased with the help I have got from your team member at customer service.
I think we need more people like Ms. Juan, the very kind person who helped me today.
I used your service only once, but I found it was very easy to use it.
Kind regards,
Cristina Neta

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

Thumbnail of user walis6
1 review
0 helpful votes
November 16th, 2023
Verified purchase

I am highly satisfied with customer service since I have joined Livecareer. They're extremely helpful and sufficient to provide relevant information and details.Therefore, I will keep my subscription for longer periods.

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user joycer771
1 review
0 helpful votes
January 11th, 2024
Verified purchase

Excelent guide for doing my CV for the first time! Very helpfull and straight to the point with examples for skills and job activities. THANKYOU! I couldn´t have done it without your help.

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

You made our day with your review, thank you!

Thumbnail of user adefelaa
1 review
0 helpful votes
November 28th, 2023
Verified purchase

The app is fantastic with different templates that are very catchy for employers and ATS compliance.

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user ketand17
1 review
0 helpful votes
November 15th, 2023
Verified purchase

Great assistance. She was good in communication and she didn't waste my time to the point. She also provided a great counter offer but I didn't need subscription right now.

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

Thumbnail of user lindat1269
2 reviews
0 helpful votes
November 14th, 2023
Verified purchase

Cancelled my subscription due to retirement my request dealt with efficiently and very straight forward.

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

Thank you for sharing your experience with us!

Thumbnail of user chukwuebukau
1 review
0 helpful votes
November 8th, 2023
Verified purchase

Nice customer service agent who attended to me. He was really good

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user barkhab2
1 review
0 helpful votes
August 13th, 2023
Verified purchase

Very pleased with everything! Happy
It was easy to build the cv and had lots of ideas available, which helped. Professional help I got from the customer service as well with all my questions. Would chose this site again if I need it for future and would recommend my friends and family too. Thank you so much

Thumbnail of user xiarap
Xiara P. – LiveCareer UK Rep

This is amazing; thank you for your review! Our team is committed to providing excellent service, and it’s great to hear we delivered our promise to you!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user jonathanh1303
1 review
0 helpful votes
August 6th, 2023
Verified purchase

Big thankyou to Jeri at live career! I had a fairly big issue and Jeri took the time to listen to me and help me fix the issue without judgement or hesitation. Can't recommend this company enough based on this experience alone.Their CV building software is super easy to use and has a very professional finish. Thanks to this I was head hunted by at least 4 companies in the first week of uploading my CV. I am now working for one of those companies and I am so happy in my new role. Thanks livecareer.co.uk!

Thumbnail of user xiarap
Xiara P. – LiveCareer UK Rep

This is amazing; thank you for your review! Our team is committed to providing excellent service, and it’s great to hear we delivered our promise to you!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user dd867
1 review
0 helpful votes
November 20th, 2023
Verified purchase

Top man...Top man...Top man...Top man...Top man...Top man...Top man...Top man...

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

Thank you for taking the time to leave us a 5-star review!

Thumbnail of user rohithk8
1 review
0 helpful votes
September 26th, 2023
Verified purchase

I got a good guidance frome live career customer service and had a great talk and quickly solve my problem...but the waiting time is too long to contact eyy person

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

Thank you for your review. We are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Thumbnail of user davidh9007
1 review
0 helpful votes
August 22nd, 2023
Verified purchase

Sorted my query out swiftly and really happy with sabrina the agent I spoke to. Really friendly aswell

Thumbnail of user yashirah2
Yashira H. – LiveCareer UK Rep

Thank you for your review!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user sharonn1128
1 review
0 helpful votes
October 6th, 2023
Verified purchase

The site is easy to use, and the customer service support was exceptional. I will always recommend it to others.

Happy

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user dragosl3
1 review
0 helpful votes
August 20th, 2023
Verified purchase

The experience was pleasant. Custom service does its job as well as it can. And in my case it was very helpful. You should give him a raise.

Thumbnail of user yashirah2
Yashira H. – LiveCareer UK Rep

Thank you for your review!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user lateefata
1 review
0 helpful votes
September 8th, 2023
Verified purchase

The Customer Service Operator (Diego) was very very helpful and calm. Thank you

Thumbnail of user xiarap
Xiara P. – LiveCareer UK Rep

Thank you for your review!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user elainem861
1 review
0 helpful votes
August 21st, 2023
Verified purchase

Spoke to Natalie concerning my account, she listened, asked questions and found a solution whereby both parties were happy.
The overall experience was excellent and I have been very happy with the LiveCareerUK website

Thumbnail of user yashirah2
Yashira H. – LiveCareer UK Rep

Thank you for your review!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user achintyac2
1 review
0 helpful votes
October 11th, 2023
Verified purchase

Understood my problem and solved the same...

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

Thank you for your review. Glad we were able to help!

Thumbnail of user praisematthew9
1 review
0 helpful votes
November 6th, 2023

I had a billing issue and had to contact the customer service, the customer service agent was very polite and keen to resolve my concerns. My billing concerns was subsequently swifly resolved.

Service
Value
Quality
Thumbnail of user eyetsetunokana
1 review
0 helpful votes
September 22nd, 2023
Verified purchase

Live Career uk is a very great app, they built my cv it was great and it helped me secure a job

Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

We’re thankful for the amazing feedback you have given us!

Thumbnail of user rabiadawiyah313
1 review
0 helpful votes
November 6th, 2023

Jonathan really help throughout my problem. I pay my subscription but accidently used someone else email address. Very fortunate, he actually find a way to help retrieve back my subscription. Very good service. Keep up the good work!

Products used:
The basic plan

Service
Value
Quality
Thumbnail of user katarzynas37
1 review
0 helpful votes
September 30th, 2023
Verified purchase

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Thumbnail of user paolav43
Paola V. – LiveCareer UK Rep

Hello,

Thank you for leaving us a 5-star review!

Thumbnail of user olaris
1 review
0 helpful votes
August 8th, 2023
Verified purchase

Cv was accepted, and the support was helpful and polite

Thumbnail of user xiarap
Xiara P. – LiveCareer UK Rep

This is amazing; thank you for your review! Our team is committed to providing excellent service, and it’s great to hear we delivered our promise to you!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user amirhosseink
1 review
0 helpful votes
August 2nd, 2023
Verified purchase

It was very good he helped me in solving my problems

Thumbnail of user yashirah2
Yashira H. – LiveCareer UK Rep

This is amazing! It’s fantastic to know how pleased you are with how your resume turned out!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

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From the business

The online CV builder that’s so easy to use!

From students or entry-level job-seekers to experienced leaders, our CV builder offers a fast and easy way to create a CV. With pre-written bullet point examples across several industries and recruiter-approved templates, Livecareer enables users to download a polished and professional resume in minutes.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger CVs, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class CV and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 14 hours
We've got live, friendly people standing by ready to help you. Just find the country-specific phone number below and give us a call. If you aren't able to phone in, please use chat or email to contact us. Whether it's a question about building your CV, getting the most out of our services, or managing your account, we're here to help.

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