Liquidation.com has a rating of 1.33 stars from 237 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Liquidation.com most frequently mention customer service, credit card, and business days problems. Liquidation.com ranks 193rd among Auction sites.
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I bought my 2nd auction and like it very much. This time I went to location and picked up the stuff, and the people working in loading dock area were very nice. I am happy to say that I will buy from Liquidation.com again. This auction consisted of Lowe's returned items. Most items are in good condition and the few that products that are broken can be expected when buying store returns. Now to reflect on last yr's auction - I think it is important for people to know that I strongly believe that my first auction (huge, 8 pallets), still deserves the 1star rating that I gave it because so much of it was missing. In comparison, this current auction was just 2 pallets and I received everything, which is why it gets a 4star rating. I like the surprise that comes from buying miscellaneous store returns and shelf-pulls, so I will most likely buy more from this site going forward knowing that it is fun but not necessarily an honest site.
I won an auction on 2024-02-12 for 10K$. They state as: TRUCKLOAD Appliances - iRobot Roomba, Miele, Shark, Neato, Ecovacs, Dyson - MSRP $114,474. Condition:Returns All packages we received are salvaged, none of them working, they don't look like return items, most likely picked up from the garbage recycle center.
I bought my 2nd auction and like it very much. This time I went to location and picked up the stuff, and the people working in loading dock area were very nice. I am happy to say that I will buy from Liquidation.com again. This auction consisted of Lowe's returned items. Most items are in good condition and the few that products that are broken can be expected when buying store returns. Now to reflect on last yr's auction - I think it is important for people to know that I strongly believe that my first auction (huge, 8 pallets), still deserves the 1star rating that I gave it because so much of it was missing. In comparison, this current auction was just 2 pallets and I received everything, which is why it gets a 4star rating. I like the surprise that comes from buying miscellaneous store returns and shelf-pulls, so I will most likely buy more from this site going forward knowing that it is fun but not necessarily an honest site.
My auction had a manifest with many patio sets and many other Home Depot returns products. I received only 1 patio set. I opened a dispute and reply is it can take up to 10 days. I don't know yet if they will do anything but so far the delivered items, although all in good shape, do not add up to what I was expecting. All the high value items were not sent to me.
I started purchasing from Liquidation over a year ago, they have improved much in that year. I used to wait OVER and hour for pickup, now it's just a few minutes. The employees at the Plainfield warehouse are very helpful and always nice!
Buying pallets of return items is always a gamble but we have bought several hundred pallets and have never lost money on any. Some pallets you make more money on than others. But overall it is a pretty good gamble
I love liquidation! The people who work there have always been very kind to me. Sure, the whole thing is a gamble. There is no guarantee that what you're buying will be in good condition or have all of the parts. These are store returns and such. So, sometimes you get lucky and things are perfect and other times you end up with a lot that has little of value. However, it has usually paid off for me. Yes, it is a giant hassle. Sometimes the pick up process takes a long time and sorting through all of the merchandise can be tedious, but it can also be fun. For a while we bought liquidated drones and my husband worked with our kids to teach them about business as they refurbished and re-sold these online. I often buy building materials and fixtures for homes that I am flipping. This is a fun way to buy high end items without the high-end price tag. But, if you are looking for something convenient or with a guarantee, this is not the place for you.
I purchased a pallet of furniture from RetailWest-BW on Liquidation.com. The items were returns. My items shipped the same day and arrived quickly. There were some minor damages and flaws but overall the furniture is new usable and nice. I did purchase a couch thinking it would be the size of a sofa but instead was a large living room chair. I should have known better since I was only getting one pallet. I bought site unseen and was pleasantly surprised. I paid more in shipping than I did for the items I purchased. I have gained knowledge from this experience which will be helpful when I purchase from them again.
After I placed my first bid on PS2 games, I read a lot of negative reviews and I was really scared that the same would happen to me. After I won auction, I received my shipment very fast. When I opened package, games were as described in the auction. Most games were new and unopened. All were clean and even open ones are in great, like new condition. Only disappointment was that 48 out of 200 games are exactly the same. Other 152 is good mix.
Now about Liquidation.com. I faxed them Re-seller Certificate but they still charged me sales tax. They claim they never received it. I faxed twice but still didn't get credit for the sales tax I paid for. When I called them, customer service rep (the female) gave me not very clear answer what will happen that 10 something dollar sales tax. Later I spoke to gentlemen who was more professional and asked me to fax the document again. I did fax them again but I have not heard form them.
I guess, it depends on seller not on liquidation.com what kind of product you receive. However, Liquidation.com customer service it not so great.
I've always been a bit confused at all the hate aimed at Liquidation.com, and people who yell "scam" like it's their mantra. The site isn't a scam - it's a site for businesses to offload inventory that isn't readily saleable. This is NOT a place to buy inventory wholesale with the expectation of instantly reselling it, and it's not a place to get popular consumer electronics on the cheap.
I've been reselling on the internet for a few years, and last year I did so a lot more, and after my inventory from a one-off store liquidation dried up, I used Liquidation.com fairly heavily (20-30 auctions) to augment my inventory. I turned a decent profit on the items from Liquidation.com, but not as well as I had hoped. Nonetheless, I was satisfied with the site.
A lot of the items you're going to get are nonfunctional, or have cosmetic damage. You need to inspect and test everything you get. You need to expect that the high-ticket items in the manifest may not be saleable. There are a lot of unsophisticated bidders, especially for high-ticket electronics, and prices tend to be uncomfortably close to retail for items that may or may not be functional. You're generally best off avoiding high-ticket items.
On the other hand, I've had success reselling large lots of smaller items. The shipping generally isn't that bad for them, and if you take the time to properly resell them you can do 2-3x profit, even accounting for the 25% that are unsaleable.
The thing is, they're pretty upfront about what they're selling - it's bulk customer returns for sophisticated buyers. There's a reason people use the site. It's not a good site for buying for personal use, although I'll admit I've kept a few thins I got from them. Go in recognizing that some units will be lemons, but that there's money to be made. You won't be disappointed.
TL; DR: Don't buy from them unless you're a sophisticated reseller, but if you are they're pretty good.
My wife and I have spent several hundred dollars here. This is a legit site and you can get some good deals. I gave them 3 stars because you have to be careful of the shipping costs and the condition. They have a lot of "salvage" items that are really just that, junk. BUT... they have a lot of new items and shelf pulls that one could find great deals and the customer service department is easy to get on the phone if you need them. 3 Stars.
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