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Claim Your BusinessLipuppy has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Lipuppy ranks 69th among Dog Breeding sites.
They're selling sick dogs for profit. They buy from breeders classified as puppy mills on the humane society "top 100 worst breeders" list. When confronted they have no sympathy while the staff interacts with no manners or people skills. (Discussions end in arguments rather than a simple "I'm sorry I sold your toddler a dying puppy"). We purchased a puppy 7 days after they posted a video of him on their website & YouTube page. In that video the puppy showed severe signs of fatigue. As per their vet (Towne Line Vet Grp) the video strongly suggest signs of Parvo (which he died from later that day). When we contacted Puppy Experience to bring them up to speed the woman who answered was only concerned with the sale sticking and she had no concern about the puppy condition, the rest of the puppy's in her stores related health risks, or our 2yr old who spent over an hour in their store last night playing with and falling for this poor puppy. All she cared about was making it crystal clear that REFUNDS ARE ONLY GIVEN IF THE VET DEEMS THE DOG UNFIT FOR SALE. All of this could have so simply been avoided had the staff at Puppy Experience known enough about puppy's. Signs of malnourishment, discolored mucus running from eyes and noses, lack of food and water intake, etc. If they used better style flooring in their "state of the art puppy cribs" rather than wire mesh then maybe they'd be able to notice blood and worms in their pups stool. BUYER BEWARE!
They're selling sick dogs for profit. They buy from breeders classified as puppy mills on the humane society "top 100 worst breeders" list. When confronted they have no sympathy while the staff interacts with no manners or people skills. (Discussions end in arguments rather than a simple "I'm sorry I sold your toddler a dying puppy").
We purchased a puppy 7 days after they posted a video of him on their website & YouTube page. In that video the puppy showed severe signs of fatigue. As per their vet (Towne Line Vet Grp) the video strongly suggest signs of Parvo (which he died from later that day).
When we contacted Puppy Experience to bring them up to speed the woman who answered was only concerned with the sale sticking and she had no concern about the puppy condition, the rest of the puppy's in her stores related health risks, or our 2yr old who spent over an hour in their store last night playing with and falling for this poor puppy. All she cared about was making it crystal clear that REFUNDS ARE ONLY GIVEN IF THE VET DEEMS THE DOG UNFIT FOR SALE.
All of this could have so simply been avoided had the staff at Puppy Experience known enough about puppy's. Signs of malnourishment, discolored mucus running from eyes and noses, lack of food and water intake, etc. If they used better style flooring in their "state of the art puppy cribs" rather than wire mesh then maybe they'd be able to notice blood and worms in their pups stool.
BUYER BEWARE!
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