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I needed new lights for my kitchen but really didn't know what I wanted. I called lightsaver and spoke with a very polite lady who was so helpful, after telling her what I was trying to do she directed me to the fittings that would be the best for me. I placed my order the same day, Monday, and to my surprise they arrived the next day. My lights are fitted and look fantastic, the whole experience was sooo easy from start to finish and I will definatley shop with them again, price and service first class, I'll be back...
Horrible experience. They are very quick to sell but not so quick to deal with any aftersales issues. I requested to return outside lights that my electrician said we not fit for purpose and when he tried to install them noticed that they were already starting to rust. Had an email from Marie who said I could not return them as its was over 30 days. Emailed her back to tell her they were faulty... no reply... called and was told to email photos over to Marie and that she would come back to me... 5 days later nothing. Unlike this website suggests, this site saves you zero £££ in the long run. I will be taking my complaint to a manager and then trading standards.
Best customer service I have had when purchasing items online, brilliant prices and impressive delivery time. I will definitely use lightsaver again and will continue to recommend this company to all family and friends.
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