Lighting Supply has a rating of 4.49 stars from 49,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lighting Supply most frequently mention customer service, credit card, and shopping experience. Lighting Supply ranks 2nd among Lighting sites.
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Called their customer support who were very helpful in providing information on correct range hood filters for my Kenmore Elite range hood over the stove. Also Lighting Supply was way cheaper for the OEM filters above all other competition. Will buy again from Lighting Supply in the future.
I ordered $261 of bulbs. I did not realize that I had not received them until I went to change a burnt-out bulb and had no bulbs. Checked the order and I had paid for them with AMEX, but never received them. They refused to honor the order, saying "too late." Order Placed: June 9,2023 Amazon.com order number: **************661 Total before tax: $108.28 Estimated tax to be collected: $5.96 Order Placed: June 11,2023 Amazon.com order number: **************228 Total before tax: $145.92 Estimated tax to be collected: $8.03
Called their customer support who were very helpful in providing information on correct range hood filters for my Kenmore Elite range hood over the stove. Also Lighting Supply was way cheaper for the OEM filters above all other competition.
Will buy again from Lighting Supply in the future.
I think it is outrages that the shipping cost more than the product. Not happy, if we weren't still having sheltered in place I would find a local store. Below wants me to confirm receiving order, I just want to be clear that I have NOT received my order.
YOU HAVE WHAT I NEEDED, SO THAT'S GOOD, SHIPPING IS A LITTLE PRICEY, BUT, LIKE I SAID . I NEED IT! ASAP
QUICK AND EASY AND YOU HAD WHAT WE WANTED. SHIPPING WAS A BIT HIGH BUT THE PRODUCT WAS EXACTLY WHAT WE WERE LOOKING FOR AND WE DIDN'T HAVE TO GO TO LOWE'S OR HOME DEPOT!
The product is OK, but customers DO NOT like to purchase something when the shipping cost more than the product.
Unable to ship to our secure UPS store where all of our mail is now delivered. Regular mail and package thefts caused us to switch to UPS store. Your system is the only one I've encountered where we can't ship to the secure address.
Overall quite good. Item filtering was good, but format could have been better. Also would have liked to seen a more robust "customers also considered" section once I clicked an item... but this is a minor thing.
Online purchase & payment were easy and product arrived when promised. Issue is wrong item was shipped. Should have been model # KN-COB-B-LPM, assembly # 9CO5-LP. However, what was shipped was model # KN-COB-LP2, assembly # 9CO5-LP2.
Very Quick checkout, Very Easy, everything- all of your information is in one easy-reach area,, Nice!!
It was great. The prices were great, except the shipping, which seemed quite high for 4 tiny light bulbs.
Excellent except for having to fill out 50 characters for this review
Pages were very slow loading, very difficult to change billing and shipping addresses, didn't edit old addresses and no way to delete them
I was very happy to find a light bulb for a Christmas display that I couldn't find anywhere else. Thank you for the timely and excellent service.
Thanks for the quick delivery. NOw all I have to do is install it.
My order payment confirmation page contained no details of my order. When I selected print it sent me to another page for returning customers log in. I would have liked to print/save it for my records. Now I have nothing.
kept emptying items from my cart.
At check out it changed my credit card number twice to an invalid number.
- very good - shipped same day I placed my order - parts fit perfectly.
Need better description of products. The socket description didn't say it was 1/8 IP. Figured it was but had to get to another site to make sure. Everything else it good.
You offer a 10% discount in email but unable to place that code into purchase. Your app does not play nice to add codes for special offers.
In searching for the "BJB 4-PIN Twin Tube Compact Fluorescent 2 Hole Vertical Screw Mount 2G11 Socket (26.746.1006.84)", I found them to be not the most common type; are used in my medical UV light unit.
I'm glad I found you!
Your response times to my inquiry and order were excellent; the total cost from Lighting Supply was the best value.
The first time in a while that all items were in tact and functioning; obviously the result of more careful packaging in the shipping department. Perhaps small order are often treated carelessly? Worthwhile to request special treatment as I did here (even while Lighting Supply always puts everything right after a reportage of damage).
I think shipping charges are too high. One size USPS boxes ship for $6.98 and you are charging over $12!
The flat charge for shipping upset me and was the only reason... when your flat shipping is over or up to 50% of your item's cost, it is upsetting... Part 2 of my complaint is that I can't split my order delivery into 2 locations so I have to pay double the shipping....other than that , I do like your site and will continue to shop here