• Lightinbox

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Lightinbox has a rating of 4.17 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. Lightinbox ranks 121st among Website Design sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
1
See all photos
How would you rate Lightinbox?
Top Positive Review

“Quality needs improvement”

Eileen B.
8/16/23

I have ordered many times with Lightinbox and in all cases the order has been completed quickly and without complications. Generally, I am happy with the product, but I have lowered my expectations on the quality for all orders. The fabric tends to be low quality, even when I order silk or some other standard material, I always expect lower quality from this site that other sites. In most cases this lower quality is reflected in the price. If I am shopping for a wedding where I require a higher quality product, then I go to sites such as 'Shein' or 'Tenu' to get better quality. It would be to beneficial to Lightinbox to offer better quality products such as real silk, better cottons, bamboo sheets and to clearly rate the quality of the product.

Top Critical Review

“Do not buy from here”

Ann N.
9/17/21

I ordered dresses from here. Read and reread return policy. It clearly states a 7-day any reason return. My order hadn't shipped, they only took my money. I requested the order be cancelled and they told me I only would get half my money back! Mind you, I just literally placed the order. Had to cancel my order due to Covid and event being canceled do not u def any circumstances order from here. Dry questionable business practices.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user mirianc2
1 review
0 helpful votes
September 29th, 2020

Recomendo o site, comprei alguns produtos e tudo correu bem! Entregaram sem muita demora e o produto era de ótima qualidade.

Thumbnail of user eileenb461
1 review
0 helpful votes
August 16th, 2023

I have ordered many times with Lightinbox and in all cases the order has been completed quickly and without complications. Generally, I am happy with the product, but I have lowered my expectations on the quality for all orders. The fabric tends to be low quality, even when I order silk or some other standard material, I always expect lower quality from this site that other sites. In most cases this lower quality is reflected in the price. If I am shopping for a wedding where I require a higher quality product, then I go to sites such as 'Shein' or 'Tenu' to get better quality. It would be to beneficial to Lightinbox to offer better quality products such as real silk, better cottons, bamboo sheets and to clearly rate the quality of the product.

Thumbnail of user nabasaadia
2 reviews
0 helpful votes
December 7th, 2022

Very easy to order. It arrived in time
Im in love with this stuff
I Will absolutely order again

Link: http://litb.cc/l/yJ9r

Tip for consumers:
Just enjoy :) and watching reviews

Products used:
Dif.

Service
Value
Shipping
Quality
Thumbnail of user josel296
1 review
1 helpful vote
November 30th, 2018

Tenho feito compras periodicas e não tive problema de entrega. Recomendo a todos. Só é necessário tomar um pouco de cuidado com os tamanhos das roupas

Thumbnail of user constantinoss
1 review
0 helpful votes
August 7th, 2018

The quality of the product was excellent, the packing procedure was fast and the delivery really fast. It came a few days earlier too. I am very happy with my purchase.

Thumbnail of user marcob76
1 review
0 helpful votes
August 1st, 2018

Buono e rifornito il sito, vasta gamma di qualsiasi cosa si cerchi e discreta qualità dei prodorri e rapido nelle consegne

Thumbnail of user annn223
3 reviews
7 helpful votes
September 17th, 2021

I ordered dresses from here. Read and reread return policy. It clearly states a 7-day any reason return. My order hadn't shipped, they only took my money. I requested the order be cancelled and they told me I only would get half my money back! Mind you, I just literally placed the order. Had to cancel my order due to Covid and event being canceled do not u def any circumstances order from here. Dry questionable business practices.

Thumbnail of user henryd385
2 reviews
0 helpful votes
February 12th, 2023

All they do is run you in circles and don't fall through what they said they would do to fix you issue. Just to talk to someone, you have download there app and once they do get to you, they ask what can we do to get a 5 Star rating,, I agreed to give them one after they refunded my money and me the shirt I wanted. They sent me a invoice, like they sent it out but guess what, the shirt never arrived but my 5 star review is still up. BUYERS BEWARE!

Tip for consumers:
Buyer Beware

Products used:
They never sent my shirt !!

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Lightinbox?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.2
8 reviews
Have a question about Lightinbox?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business