Life and Home has a rating of 1.98 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Life and Home most frequently mention customer service, and return shipping problems. Life and Home ranks 183rd among Home & Garden Other sites.
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I read some of the negative reviews about this company and decided to take a chance anyway because they had the item I could not find any where else and at a very good price. My transaction was perfect from beginning to end... my item showed up in perfect condition. I will have no problem ordering from Life and Home again.
Ordered a breakable product around Christmas time. Packaging totally inadequate. It took just over 30 days to arrive as it was Christmas time. Product was damaged beyond repair. Customer service response was "you're outside the 30d return window, sorry". Response takes no account of the fact packaging was materially inadequate, shipping (as organised by LifeandHome) took a month to cross the US nor that the high volume Christmas period slows things down. Avoid this company.
The Arctic air was defective and we were unable to use. James was very helpful to get this taken care of.
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