• Life360

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Overview

Life360 has a rating of 1.76 stars from 513 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Life360 most frequently mention customer service, family members, and stupid app problems. Life360 ranks 107th among Parenting sites.

  • Service
    54
  • Value
    48
  • Shipping
    27
  • Returns
    26
  • Quality
    51
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
14
32
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What reviewers want you to know

Positive highlights

  • Life 360 takes us straight to my son as long as he has his phone on him, and it's up and running.

Critical highlights

  • Called customer service since I cannot now turn off the crime dots.
How would you rate Life360?
Top Positive Review

“Kudos”

Joan M.
2/27/23

I have come across a lot of tracking apps but I can say this is the best of all I have used. And am really grateful to Prohakks he works anonymously and helped out with all what I wanted to get from my partner's phone remotely without any traceable sign. He's really perfect and reliable. You can send a contact via Email - prohakks at Gmailcom he's readily available for anything that has to do with hacking. Don't hesitate to contact him if you have any issues

Top Critical Review

“Product ok, support horrible”

steven r.
10/12/23

I ve been a client of them for many years. Everything good but if you are unlucky enough to experience issues, well their support is literally the worst. Beside giving you answers that are very rude and useless, they truly have no clue what to do. I had 3 subscriptions and i cancel 2 of them completely and downgraded the last one to the very basic. Too bad because the app and accuracy are pretty ok (not great)

Reviews (513)

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Reviews that mention popular keywords

life 360 (58) customer service (23)
Thumbnail of user joanm1251
2 reviews
0 helpful votes
February 27th, 2023

I have come across a lot of tracking apps but I can say this is the best of all I have used. And am really grateful to Prohakks he works anonymously and helped out with all what I wanted to get from my partner's phone remotely without any traceable sign. He's really perfect and reliable. You can send a contact via Email - prohakks at Gmailcom he's readily available for anything that has to do with hacking. Don't hesitate to contact him if you have any issues

Thumbnail of user brendas1177
1 review
7 helpful votes
January 28th, 2021

The app Life360 works well. As a female who travels alone worldwide, the app makes it easy for my family to know exactly where I am. If something were to happen to me, there is a shot that I can be found. My teen has the app too. When his car broke down in the middle of the night, we were easily able to find him and help.

We do not use the app as a way to spy on each other but instead as a way to stay safe or help one another.

Products used:
The app.

Service
Value
Quality
Thumbnail of user denitad3
1 review
6 helpful votes
January 22nd, 2021

I have 2 teenage daughters and 1 son soon to be 12. Life360 helps many different ways but most importantly just knowing their location can mean the difference in their life. I'm grateful for Life360!

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Value
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Thumbnail of user candin
2 reviews
3 helpful votes
September 1st, 2020

You can tell which reviews are written by the kids trying to get the app banned. The review starts out saying it ruins the relationship with parents then says they ARE the parent. One says it sells your information to the government. As if the government needs to buy that information OR would use an app to get it... LMAO. Multiple reviews contradicting itself one sentence after the previous. My kids learned how to used the app to their favor. They said they never felt spied on because we didn't use it like that. My husband and I only used it when the kids texted us to say they needed a ride and didn't know the address. We decided as a family to participate and no one was forced. Ridiculous to say that an app ruins relationships.

Thumbnail of user reginaldz
1 review
0 helpful votes
December 30th, 2022

Sometimes it's easy to get caught up in so much in your life,that you forget other people face problems as well.keyword "Other people" my car got stolen,the storage facility called the police on me,got my car towed to a Walmart parking lot and got the police called on me again, and Then Live 360° sent out a "Respectable,genuine guy "Twine" and this guy didn't flex or flinch about my situation, he was their to help, he was just doing his job.Great service is hard to find and Webster needs to make this guy the Poster Guy of "great Service", I gotta tip my hat to him,keep up the good work bro...360° needs to give him a raise the way yalls reviews look.lol jk

Products used:
Roadside assistance

Service
Value
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Thumbnail of user misookj
1 review
0 helpful votes
September 1st, 2020

We had this app since my kids were elementary so I could see they arrived at school safely and around time to arrive at home so I Prepared them, my husband was in China in business trip, he lost where he was so we could call texi where he was. It helped us let us know that we are ok. This world is not as safe as used to i was growing-up, better safe than sorry. I like this app and hope I keep this as long as i live.

Thumbnail of user jb471
1 review
1 helpful vote
June 11th, 2018

This app is great for keeping track of your children. It is accurate most of the time. Once it said my child was near my home, when he was actually inside the house, but that was the only time it was inaccurate.
It also helped me find out that my husband was cheating on me. I highly recommend it.

Thumbnail of user suelym
1 review
0 helpful votes
April 25th, 2020

The app allows you to locate a person in an emergency situation and increases security for families members

Thumbnail of user christac23
1 review
4 helpful votes
September 24th, 2018

I've had Life360 for years. My husband is an OTR truck driver and this app allows me to see where he is at any given moment. Not only that, I know he's safe... as long as he's moving, he's ok, and it tells me when he's safely at a truck stop for the night. As if that's not enough... I recently had occasion join him on some of his overnight stays hours away from where we live... even out of state... and would have had a hard time finding him except Life360 led me straight to him, no errors, no mistakes, no searching. I gladly pay the $7.99 a month fee for all it gives me. Roadside assistance, driver protect, emergency services. It's worth every penny. The negative reviews on this site are a joke!

Thumbnail of user jasonb543
1 review
3 helpful votes
July 24th, 2018

This app has been wonderful for our family. There are obviously some kids that don't like it (as is evident by the pretty humorous tantrums being thrown in the comments here). If your kids are well behaved and for the most part trustworthy, then they will probably like this app too. If they like to sneak around and don't want their parents to know their whereabouts, then they probably won't like the app. This is a huge compliment to Life360! To those that complain about battery life, the app needs GPS to determine your location, and GPS radios typically require a significant amount of power, especially if you use drive detection mode. Your complaint about this would more accurately be directed toward the phone manufacturer. This app can't do its job without GPS location updates.

Thumbnail of user pascalt10
1 review
2 helpful votes
April 30th, 2019

Thanks to the internet, so much has changed. I will like to share this here: I once had a cheating wife that connived with my employee to rob me off my company. I had my suspicions though so to clear my doubts I had to make a deep research for the best hacker to help me out. I found this hack genie on Google and read good reviews about him on many blogs, I contacted him via email at...
[ COMPUTERWORM. HACKER (a t) HOTMAIL dot COM] and he got me all the information I needed to stop them. I will forever be thankful to this guy for saving my life and business I built with my hard earned money.
Additionally, If you are a business owner and want to keep track of your workers, clone hard disk, cell phones, all social media networks discreetly without blowing your cover. Also, Website hack, school grade, credit score hacks you can contact him at his business address above

Thumbnail of user kulss
1 review
2 helpful votes
July 16th, 2018

I have free 360 for more than a year, in a circle of 4 family members. This is great app for family with kids. I was thinking about upgrading to premium and get to read some of the reviews. Most of them are lies, I understand this more personal for most of you. This summer my kid traveled to east Asia for multi country trip. I watched her on free 360 real time with pin point accuracy ( terminal to terminal in airports). Please be kind.

Thumbnail of user kaylit1
1 review
0 helpful votes
August 29th, 2020

One of the best apps ever. Helps my family and I keep in touch. Especially my sister and I when I need her to pick me up from somewhere

Thumbnail of user leahm154
1 review
0 helpful votes
March 27th, 2020

Love this app! It allows me to make sure my kids are safe and where they are supposed to be. My husband as well.

Thumbnail of user lameshiag
1 review
5 helpful votes
September 22nd, 2018

This app helped catch a criminal, my phone was taken and pocketed by a guy who was pretending to be a cop and arresting me. I managed to get away but the impersonator had pocketed my phone which has a life360 app that was used to located and capture the criminal, my phone was returned to me and he was arrested on many charges, yae life360

Thumbnail of user tarar162
1 review
1 helpful vote
April 4th, 2020

My teen just let me know that many kids are giving this app a low star rating so that the app is removed. They don't like their parents monitoring them.

Thumbnail of user allend176
1 review
1 helpful vote
May 5th, 2022

I've had this app for over 6 months and only one day out of the complete time I've had it the app was down it's always accurate no problems

Service
Value
Quality
Thumbnail of user sandram587
1 review
0 helpful votes
September 11th, 2019

I know of a very efficient and trustworthy hacker, I got his mail from a friend and i contacted him via mail (wizardcyber25atgmailcom or whatsapp *******730) he help hacked my cheating husband and also clear some discrepancies in my account at a very cool price. His specializes in all types of mobile hacks; Unrestricted and Unnoticeable access to your partner/spouse/anybodys facebook account, Email, watsapp, text messages.he also makes changes in database/website such as your college/university grades, he is a professional hacker. You can contact him for any other hacking related problems like hacking websites, bank statement, grades and many more. He will definitely help you without any drama.he is very choosy so be sure to make mention of reference

Thumbnail of user adrianj43
1 review
0 helpful votes
September 26th, 2019

Make sure you hire a ethical hacker to get your job done for you. Captain spy is one of the most efficient tools for phone or any social media hacking. With this lovely little software you can remotely gain access over someone's account and check everything in a very short period of time. What amaze me about his service is the way he makes sure the target person will never know such is done. You can contact him through this gmail *******@gmailcom or text (*******817)

Thumbnail of user bobh1040
1 review
1 helpful vote
January 28th, 2021

My family uses this app. We are a family of 5. The 3 kids are all adults with our own families living in our own homes. We use this app to keep track of each other in this crazy world. Helps us track our older parents when they travel to doctors app ect. As well as each other when we might go to social events and such or maybe we are looking to visit. It's been a lifesaver and it's fun for us as a family.

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Value
Quality
Thumbnail of user elisej41
2 reviews
0 helpful votes
April 21st, 2021

So pleased I had this app on my new Apple 12 phone ($1000). Seems I accidentally dropped my phone while grocery shopping and so I asked customer service if someone had turned it and they said no. Got home and remembered the Life 360 app. Used it to track the phone to a house where police met us nearby and got the address from us. They doubted the accuracy of the app and gave us a report for insurance but said they would knock on the door just in case. We were all amazed that the people gave the police the phone and they returned it to me. The officer said they had never seen an app be so accurate. It was such a great ending and wouldn't have happened without Life360. Thanks!

Thumbnail of user angeliao5
1 review
0 helpful votes
October 28th, 2021

We had a family member threatening to take their own life. 360 helped us save them by being able to track them and being able to pass this information onto police. Just thank God on this day they had it turned on. Thanks 360

Service
Value
Shipping
Thumbnail of user mariat355
1 review
0 helpful votes
March 21st, 2020

I have 2 teenagers that drive. This is the best app -- I feel comfortable knowing where my kids are and love that it also tracks speed. These features are free.

Thumbnail of user nw98
1 review
3 helpful votes
May 2nd, 2020

This app was awesome for my daughter and I while she was in college. As a theater department student not finishing rehearsals until midnight, she asked me to download to make sure she got to her car safely. She went to an etremely crowded college and was often forced to park far away. Many nights she was forced to walk alone late at night and this app made us both feel better. I'm assuming many of these bad reviews are made by kids who don't want their parents knowing what their doing, but I'm happy to show an example where it was helpful.

Thumbnail of user ac883
1 review
0 helpful votes
October 8th, 2020

My family has used this app for several years. I raised 3 girls and it has definitely gave me a peace of mind knowing they are safe and where they tell me they are going. I don't use it to spy like some people think parents do. There are a lot of sick people in this world and if something were to happen to one of my family members I can trace where they have gone to. It has only glitched a hand full of times and certainly not enough over the years to give a bad review. Recently someone stole my sons phone and I was able to go straight to the location and get the phone back with this app. No crash detection does not work but I can track how fast my new drivers drive or slow. Which helps me guide them.

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About the business

#1 family app created for your peace of mind. Life360 keeps millions of families and friends connected with private location sharing, messaging and driving details like phone usage, speeding, and more.

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