• Life360

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Overview

Life360 has a rating of 2.03 stars from 514 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Life360 most frequently mention customer service, family members, and stupid app problems. Life360 ranks 107th among Parenting sites.

  • Service
    55
  • Value
    49
  • Shipping
    28
  • Returns
    27
  • Quality
    52
Positive reviews (last 12 months): 0%
Positive
0
Neutral
2
Negative
15
32
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What reviewers want you to know

Positive highlights

  • Life 360 takes us straight to my son as long as he has his phone on him, and it's up and running.

Critical highlights

  • Called customer service since I cannot now turn off the crime dots.
How would you rate Life360?
Top Positive Review

“Kudos”

Joan M.
2/27/23

I have come across a lot of tracking apps but I can say this is the best of all I have used. And am really grateful to Prohakks he works anonymously and helped out with all what I wanted to get from my partner's phone remotely without any traceable sign. He's really perfect and reliable. You can send a contact via Email - prohakks at Gmailcom he's readily available for anything that has to do with hacking. Don't hesitate to contact him if you have any issues

Top Critical Review

“Product ok, support horrible”

steven r.
10/12/23

I ve been a client of them for many years. Everything good but if you are unlucky enough to experience issues, well their support is literally the worst. Beside giving you answers that are very rude and useless, they truly have no clue what to do. I had 3 subscriptions and i cancel 2 of them completely and downgraded the last one to the very basic. Too bad because the app and accuracy are pretty ok (not great)

Reviews (514)

Rating

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Reviews that mention popular keywords

life 360 (58) customer service (23)
Thumbnail of user johnny9love
1 review
1 helpful vote
March 12th, 2024

I had been use Life360 for many years. It is working OK, sometimes bad. Get less functions than before, so Life360 want to force free user to pay. I don't mind to help pay... BUT $14.99 per month is way too much...!... If $14.99 / year many people don't mind to pay and Life360 will make a lot money... But ther're not that smart. So, may be Life360 think we can't live without... I bet some similar App. Will show up soon...!

Products used:
Life360

Service
Value
Shipping
Returns
Quality
Thumbnail of user stellavillalon3
1 review
2 helpful votes
April 13th, 2023

Sometimes it says I'm on places in the middle of the night which I'm not.
I think my cell is making connections with other wifi. It'll also say I went across a freeway which obviously you can't do hummm
Calls them short trip

Thumbnail of user sandys106
1 review
1 helpful vote
January 20th, 2017

May have to search other options as I see this one seems to be geared more for the cheating husband or wife :(

Thumbnail of user kathleenm1420
2 reviews
1 helpful vote
June 21st, 2021

Location is not very accurate. Says at home but actually 2 blocks away. Sometimes does not
Update for like an hour or more.

Value
Thumbnail of user christyr13
1 review
42 helpful votes
November 7th, 2017

This has my daughter leaving@ 4 am and coming back at 5:30 am... I just Want to see if it it ever inaccurate before I accuse her of leaving in the middle of the night, its such a random address and she doesn't drive so it doesn't seem plausible but I could be wrong I just don't want to punish her if she hasn't done anything. I haven't asked her about it yet. Does this happen to anyone else?

Thumbnail of user mstrd
2 reviews
11 helpful votes
August 31st, 2018

For the life of me, I cannot figure out why this app keeps trying to update location even though I am in the same place for hours. Talk about a drain on the battery and not only that, its very intrusive as far as constantly letting me know it's updating location. Google maps or even Waze doesn't update as often as this thing. Not impressed.

Thumbnail of user lorenzot23
1 review
1 helpful vote
January 20th, 2020

This app is great, my only problem is that it keeps sending me notifications of other members arriving and leaving a location when they are with me in the same room. This never happened when we first installed it but then it started to have glitches

Thumbnail of user tinam454
1 review
9 helpful votes
June 3rd, 2019

This was a wonderful app until last night it showed I left the house and went about 10 mi away was gone and I are came back and then went back to the location when I never actually left the house. I'm so glad that it was not my daughter doing this because she would have been in trouble instead it was me so I'm not sure about this app anymore!

Thumbnail of user angien38
1 review
6 helpful votes
November 27th, 2018

I have used this app for years! Its not ALWAYS accurate, but if you're only using it for safety reasons its a good app. A lot of times I have to hit the refresh button and then when it says whoever "has been located" I know its correct. I don't use it to keep track of a cheating husband or anything. Just to make sure my mother, kids, and husband are safe. Sometimes I work late as well as my husband and it lets my teenage kids know they can see where we are when they feel like knowing. It creates a balance in our house for us. We have certain destinations set to notify us when we have reached our destinations. School, work, home, when we come within 250 feet of that destination it dings. It gives that little piece of mind for that loved one when they need it.

Thumbnail of user bitagorh
1 review
3 helpful votes
November 19th, 2018

Finding an appropriate way to discover about infidelity and still maintain the dignity in a relationship is key.
ITECHSPYWARE at GMAIL dot COM is the right path If you have doubts about a cheating spouse or an unfaithful partner.
They offer a reputable mobile hacking service, which include WhatsApp Hack, Facebook hack, sms and call logs, retrieve deleted files and chat history.

Thumbnail of user askeseguja
1 review
2 helpful votes
February 2nd, 2019

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I was able to gain unlimited remote access to all the mobile phone communications activities located and operating on my cheating partner's mobile device including but not limited to text messages, Phone call logs history and it's recorded audio conversations, WhatsApp, instagram, Viber, Kik, Twitter, iMessage, Skype and dating Apps located on her Apps including Tinder, Adult friend Finder too, All these were on her phone which i had unlimited remote access too. The most impressive service rendered by the competent Legitimate mobile phone hacker...''SOLIDARITY HACKER **at**GMAIL.COM''... is the ability to retrieve deleted messages and media files from several months past communication history. I will advice anyone looking for such an effective and trusted service to Spy and gain remote access to any mobile device's communications activity should contact
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Thumbnail of user dorothyp74
1 review
6 helpful votes
June 13th, 2019

A cheater is constantly trying to cover their tracks, which gives you the immediate advantage. A stunning 10% of affairs start online, and when you factor communication methods like cell phones and social media into the equation, there's a high possibility that the evidence of cheating is already out there. You just need to know where to look. Contact: SPYFIX6 at GMAIL dot COM today to help you get the evidence you need

Thumbnail of user constatyleenn
1 review
0 helpful votes
December 31st, 2018

The app isn't the best... looking for accurate information on location GPS, texts messages, phone call logs history and its audio conversations, i used a hacker
" SOLIDARITY HACKER at GMAIL.COM "
Well as unrestricted access to all mobile apps located and operating on any target's phone Including but not limited to WhatsApp Facebook messenger Snapchat Instagram Viber kik and all other Apps located and operating on the target's phone.
With the services of the mobile phone Spy expert, I had access within 24 hours after initiating contact with the hacker. I'll advice anyone looking for a reliable mobile phone hacker to know what you other half or child of keeping behind you... use a reliable Spy
" Solidarity Hacker (AT) gmail (.) com "

Service
Value
Shipping
Returns
Quality
Thumbnail of user sapphireg2
1 review
1 helpful vote
April 14th, 2019

Is your husband cheating on you? Then, It's Not the Time to Mourn, but the Right Time to Act

Can I monitor my husband's Galaxy S8 Plus and IPhone X without touching it and without anyone knowing? My husband often chats with strange women, is he derailed? I found Spyfix6 by Google searching, the procedure is safe
I hope you can also use his services
Love is often a man's most beautiful feeling until he discovers his partner's extramarital affair.
Everyone has an uncanny ability to pick up unseen clues. They might be true or just way off the mark, whatever the case may be, It's the time to put your doubts to rest with Spyfix6 to spy on Samsung Galaxy S8 Plus, IPhone X and other Smartphones.

Thumbnail of user mavisw7
1 review
2 helpful votes
February 23rd, 2018

Okay. I get it that we want a perfect tracking device app. It's not going to happen unless you hire a detective to follow your loved ones around 24/7.

So far Life360 has been good and keeps me informed on the whereabouts of my teen. Agree it may not be accurate in location, but then again what tracking app is?

Thumbnail of user rexa9
1 review
17 helpful votes
September 8th, 2015

While I was in the bed at work at the fire station, it said I was 5 miles away in another town at a house I have never been at. I was talking to my wife, while I was in my own bed at the station, she mentioned the locator and while I was on the phone with her it showed that i went to that same house AND BACK in 4 minutes. Remarkable that I never left the fire station. Please all spouses realize the uncertainties.

Thumbnail of user kellyn30
1 review
2 helpful votes
November 14th, 2016

I woke up to alerts that my boyfriend got up in the middle of the night and drove to a neighborhood, spent 20 minutes in someone's driveway then another 1hr19 minutes in the woods near their house. I was angry that my bf would do that while I thought he was sleeping next to me. When I confronted him and went to show him, the app said that I, at that moment, was at the shady location in their driveway. I didn't have my wifi turned on. We believe it shows a cell tower location when wifi is not turned on.

Thumbnail of user feliciaj4
1 review
43 helpful votes
September 22nd, 2015

It showed my husband a hour away from all during the night. He was in bed with me the entire time. It caused a lot of disturbance. How can this be corrected?

Thumbnail of user leticiab4
1 review
10 helpful votes
May 16th, 2017

Yes i have a question about life 360. Good Afternoon: I have been a member since last year and I want to say I am super happy with the app and I recently upgraded to plus and highly recommend to all my friends and family. Yesterday something strange happened with the app and I want to know if you can explain why it happened. One of my circle members showed a 164 mile drive made in 26 minute@ 61mph from Laredo to San Antonio. Then showed a 164 mile drive made in 12 min drive@ 51 mph from San Antonio to Laredo. First of all the driver did not leave Laredo and secondly if driver left the drive to/from San Antonio to Laredo is not 12 or 26 minutes. Can you please advise what may have happened here.

Thumbnail of user devinellag
1 review
0 helpful votes
October 27th, 2018

I tried too many Apps including life 360. After trying this App and it failed, I was referred to a competent mobile phone hacker...''SOLIDARITY HACKER at GMAIL dot COM...''
With this hacker, i was able to gain unlimited remote access to my cheating Husband's iPhone and Android phones. The hacker. SOLIDARITY HACKER at GMAIL dot COM. Sent me a link to a secured platform to access conversations and media exchange from my cheating Husband's whatsApp, instagarm, Facebook messenger, Viber, Kik, imessages, text messages and phone call conversations log history. I was very impressed by his services the most when i could access all his deleted messages and media files from several months past information. Another great thing was that this hacker was able to keep all information shared highly confidential as he also came highly recommended by a computer Savvy friend that worked with Spyzie. The friend that recommended the hacker had explained to me that this wonderful, competent and reliable hacker ''... SOLIDARITY HACKER at GMAIL dot COM...'' was a senior consultant working with Spyzie and he helped record most of the initial success recorded at Spyzie before he decided to render personal services for his passion for fighting infidelity.
I will recommend with high assurances based on my experience with this hacker. If you are looking for any such services to Spy on any mobile device remotely, Be certain of success if you contact...''S O L I D A R I T Y H A C K E R at G M A I L. C O M''...

Thumbnail of user teds42
1 review
3 helpful votes
November 5th, 2016

For the most part, it's ok. But once in a while it will show a totally wrong location. But if you pull up the bread crumb trail, I will not include the previous wrong location. But this can mess up a relationship.

Thumbnail of user carissat9
1 review
0 helpful votes
March 11th, 2020

My son was in two wrecks. One was a head on collision and it never notified me either time.
The location service part of it is pretty accurate.

Thumbnail of user tornadojimbelinob
1 review
13 helpful votes
February 8th, 2016

I have the free App on three of my family members phones. The app does not show their precise location. It is close enough though, anywhere from 500 to 1000 feet. I have my app set up to know when they arrive/leave home and when they arrive at work and back. No particular reason to know. I use it just because the option is there. This app will not show you where they are if they are talking on the phone. When the phone is in use the app will show that they, say for instance, just left the movie theatre and are five miles from home then it will appear that they are just hanging out in the same place if they are on the phone. Once they hang up the app will relocate them. If this thing has broken up anybody's marriage I'd have to say that particular marriage/romance was ill fated to begin with. I use it for a sense of security. My adult children dont mind that I know where they are and why shouldn't they? The only people that have argued with me against using this app by saying that I am using it to spy on my family turned out to be cheating on their own. Enough said about that. Besides, if you really wanted to catch your mate cheating on you check their cell phone records, not the ones on their phone (too easy to delete), check the ones kept at the Cell Phone service they are using, but youre going to need their password/code. If they dont give you their code, then get suspicious real fast. Unless they are using an extra phone (Wally-World), then you're screwed, but cheaters always screw up at some point. Love is blind my friend, but its not stupid. Trust your gut.

Thumbnail of user sherryr82
1 review
0 helpful votes
October 11th, 2018

It is not always accurate. I almost kicked my husband out because it showed he was at someone's house when he was at a meeting, it blanked out twice before it showed him there and only for a couple minutes. Thank godness I read all these reviews because up until then it has been fairly accurate when checking on our son.

Thumbnail of user elizabethl132
1 review
14 helpful votes
March 15th, 2018

I have had the app for 3 months and use it for my phone and my son's. Until yesterday it worked great. Yesterday it gave me a notice that my son had arrived at the gym for gymnastic practice. An hour later I notice it said my son left the gym 10 minutes after arriving. It showed him at a strange house 3 miles away. I texted the gym owner and asked if my son was there. She said yes. I decided that someone must of accidently taken his gym backpack with his phone. I call but get no answer. I am afraid my car keys were also in the bad so I go to the gym to bring him my extra set of keys. He is totally confused. He has his phone in the gym locker with my keys. I show him on my phone where it says his phone is and guess what? It says I am at the same strange house three miles away. I can see where this might cause problems.

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About the business

#1 family app created for your peace of mind. Life360 keeps millions of families and friends connected with private location sharing, messaging and driving details like phone usage, speeding, and more.

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