LibbyReviews 39

It's crap at downloading over wi-fi.
It fails often, takes many times, chapters are missing, etc.
What poor programming!

Terrible user experience, no logic to where nav takes you, you click back it takes you to a main page as opposed to the previous search results. The app frequently crashes, must be terrible coding practices and poor QA. On some devices (iPad and iPhone) the apps syncs a book (where you are in the book) most of the time you have to manually find where you were in other devices. Tech support just says delete and re-install, customer is always wrong I suppose

Granted, Adobe Digital Editions was frustrating with it not being serviced and all but Libby is awful. Overdrive was great so I don't see why the push to change the app since all you really needed to do is replace ADE with an app that works consistantly. But no, you have to make a whole new system that's clunky, looses some functionality and made me cry.
I'm disabled great-grandmother and I'm really hate the fact that I can no longer load a book onto my older iPad 4 and read it. Sitting for any length of time on my PC is painful so that's out. I'm just going to close my brower and see if I feel any better about this tomorrow but I'm guessing that will be a no and that you all really don't care.

I am a believer in giving a new system a chance to show it's 'worth'. For me, Libby has not. In my opinion, Neflin Overdrive was the nearest to perfect that a system can be. Every time I try to use Libby, it comes up short. The last was today when I borrowed a book and it did not appear on Kindle. I went back to Libby an found that the title was not available for Kindle. Why couldn't I know that before I Borrowed. I don't do Epub. Another, the book I searched for came up, Then I see the book is not even in the system for my library. But they will let me know if becomes available. Then I had to go to loans and cancel. Just another of the aggravations in this system. That's enough for now. Please go back to the Neflin overdrive we enjoyed before. Progress is good. If it is good progress, but this is definitely not good.
Carmen Templeton Flagler County, FL

Whenever my computer reboots, I lose all of the saved information. It is very frustrating to remember what titles that I tagged or requested.

Although I had a good initial conversation, it's sad that he never returned my calls or emails. My only option was to use the good information he gave me and hire another attorney.

Many public libraries swithed from Overdrive to Libby, apparently written by the same authors as Overdrive. Unfortunately, Libby suffers from such reduced functionality (search and filter functions) it has been rendered useless. My reading lists are quite broad, but unless the author or title is on some commercial "Top 100 Bestsellers" list, it doesn't even appear, whether it's available or not. Please, go back to Overdrive, or else get a better search and checkout engine.

I used Overdrive on my ipad and it was great to take on trips and I could read for hours on one battery charge. Libby drains my battery in less than 2 hours. Other little disadvantages are that I could see the time and battery charge left at the top of the page in Overdrive but this doesn't show up in Libby until you back out of the reading pane.

New iPad, downloaded app, logged in and tells me my card is invalid, yet I used the card and pin in a local library just 2 days ago!
On previous iPad (uninstalled app), the app was frustrating to use at best.
How I loathe Libby

I have stayed with MP3 for a reason! I do not take my phone to bed or gym. I want to unplug when I listen to books.

Loved Overdrive. Please bring it back. Simple to Use. Straightforward. Extremely adjustable reading pane, fonts, margins. Libby is messy and needlessly complicated and not very adjustable. It's missing a lot of the things I loved about Overdrive. I don't enjoy reading on Libby. Also Overdrive always worked. Not sure why Libby is not working right now for searching out a new book. It must be down? Overdrive was never down. Bring back Overdrive!

There are THREE disadvantages to Libby that CAN NOT be corrected -
1 - It is IMPOSSIBLE to lighten Libby so it can be read in sunlight - this app is NOT equipped to be read outdoors - therefore - it is Way LESS an improvement from the OVERDRIVE app.
2 - YOU CANNOT adjust the font correctly - I want the font to be bigger and LIBBY will not allow you to do that. It is impossible to get past "medium" to the larger font.
3- Libby KEEPS REVERTING back to "justified" and "Times New Roman" which of course is a total inconvenience because just as I FINALLY had the font fixed (which took me almost a half hour) it reverted to justified text, then when I fixed it so it was "left justified" the font reverted TO the lower font and REFUSED to be adjusted to the larger font.
OVERDRIVE IS SO MUCH BETTER - LIBBY IS NOWHERE NEAR THE QUALITY AS OVERDRIVE.

In March 2023 Libby started running hot. My iPhone got very hot and battery power level was declining rapidly after 10 minutes of reading. Before March I had used Libby on the same iPhone for years with no problems. Something changed in March. My IOS is 12.5 and will not update as it is an old iPhone. Now I have to go to the library to get a paper book. Very disappointing!

Atrociously complex method of viewing books, One at a time! Seriously? Some IT factotum and group think thought ths would be better. It is not. Very hard to choose limited options for book searches, tedious borrowing and folks then remember to back to app choose "manage" download for example for kindle, return to app etc.etc. How does one choose reading level or sort available from wait list? ( by using panes which light up or go dark at random. And, I am just getting standard. This is e library for those who read a book a book a year. Bring back overdrive. Gave this app a good try - three months of pain.

Libby is a simpler version of the excellent Overdrive app. It doesn't do everything that it should and it looks like a kindergarten created it. It also behaves that way. It's extremely disappointing after having the excellent Overdrive app!

Libby is infantile and a sub par experience to Overdrive. After years of Overdrive use I'm now looking for an alternative to Libby. I could go on for days about the experience but all I will say now is bring Overdrive back or align Libby more closely to it. What a waste of my time.

I tried Libby when it was first released. Unlike Overdrive I now need WiFi. I find the structure clunky. Reading a book on Overdrive I can see the number of pages in one corner and the number left to go in the chapter in the other. Useful when my wife wants to turn the light off. Not sure why Libby couldn't keep this feature. I contacted support and was told how I could do it, essentially leave the book. As a former IT guy it's rare to see a revamped app that is so much worse than the original. Why? Can't stand that the libraries are all endorsing this. They are like the Apple apologists in the past who could never accept any criticism of Apple. BTW I'm Apple all the way and they listened to consumers, unlike Overdrive.