website thubmnail of letgo
How would you rate letgo?
grey star
grey star
grey star
grey star
grey star
Washington
2 reviews
32 helpful votes
Follow Vince P.
Unfollow Vince P.
Send Message
Share Review
Report Review

This site is riddled with thieves. Of all the obvious car sale scammers I reported to the site administrator as being scammers, not a single ad was removed, even after I emailed the site and pointed out my dissatisfaction with the high percentage of fake ads on their site. By all means, do stay away. Shame on you for creating a breeding ground for scum!

Date of experience: August 25, 2016
California
2 reviews
4 helpful votes
Follow Helen w.
Unfollow Helen w.
Send Message
Share Review
Report Review

The commercial looks good. But reality hits when not one thing sells. I sell on ebay, Craigslist, offer up, and it's been a hit for me. However, this site isn't what it purposes to be. Sad. Maybe it would be good to update the site. So I can't even rate a one..

Date of experience: January 18, 2017
New York
1 review
5 helpful votes
Follow Tom S.
Unfollow Tom S.
Send Message
Share Review
Report Review

This site has a terrible UI for both mobile and web. Type in a search term, and receive any results they want. Put in "BMW", None of the responses were BMWs and the first 12 were other brands, or unrelated items. See Screen Shot.

Date of experience: May 16, 2019
Missouri
1 review
6 helpful votes
Follow Pineapple B.
Unfollow Pineapple B.
Send Message
Share Review
Report Review

Set your location, it will say you're somewhere else. Nonstop. You'll always have to reset your location. Half the time to website freezes and dont even let you log in or register an account. I want to like this app but IT NEEDS FIXED!

Date of experience: February 7, 2019
Pennsylvania
30 reviews
6 helpful votes
Follow Lucy C.
Unfollow Lucy C.
Send Message
Share Review
Report Review

Bad
March 18, 2017

They all want your items for nothing!
Say you just listed something for $5 which is dirt cheap. Someone will try to haggle with you to get it for $1.50, $1.00 or even free. It's ridiculous.
No thanks! I don't need the headache! I'll sell stuff on eBay.
And another thing, you have to sell it in person. I don't think I trust this! I don't want to meet some creepy stranger who will fight you tooth and nail to get something for free.
Let Go, I'm Letting YOU Go!

Date of experience: March 18, 2017
Florida
1 review
1 helpful vote
Follow Abraham A.
Unfollow Abraham A.
Send Message
Share Review
Report Review

So every time I seem to just look at something for sale on let-go. I get a response from the seller that yes it's still available. And I see where it sent a message to the seller. But I never touched any buttons to send a reply. This app is rigged. I guarantee that everyone who uses letgo has had this issue.

Date of experience: May 30, 2018
New Jersey
2 reviews
7 helpful votes
Follow Sylvia B.
Unfollow Sylvia B.
Send Message
Share Review
Report Review

Letgo keeps on removing my Sterling Silver Tennis Bracelet. They have so far removed my bracelet 3 times saying that stock photos were used. No stock photos are used for any of my posted items. I photographed my bracelet with a ruler laying flat and then added a closed version on top with text describing the item!

Date of experience: January 25, 2018
California
2 reviews
9 helpful votes
Follow Danny S.
Unfollow Danny S.
Send Message
Share Review
Report Review

You may get robbed
July 26, 2017

If you sell anything of value you may end up getting robbed. It may work for cheap things that normally sell at yard sales, but even then the people are often don't show. It's not worth the risk to sell things here.

Date of experience: July 26, 2017
Illinois
1 review
4 helpful votes
Follow Kyle R.
Unfollow Kyle R.
Send Message
Share Review
Report Review

They allow sellers to over post the same ad from the same seller or over post the same service.
You can report them until your fingers fall off but Letgo ignores the alerts they ask members to report.
You can also include quotes from the Letgo Community Guideline page but don't waste you energy.
This site is getting to be a clone of Offer Up and Craig's List.
Try searching for lawn care, handy man or just randomly thumb through the ads.
Goes to show you that you the "do as I say, not as I do" method is well and alive at Letgo!

Date of experience: December 11, 2019
Michigan
1 review
10 helpful votes
Follow Karen D.
Unfollow Karen D.
Send Message
Share Review
Report Review

Errors and Frustration!
September 17, 2016

I am having issues with Letgo app. I post something and then I can't find it because Letgo decided to change the name of the item that doesn't even match what it is. Half the time it errors out on me saying to try later. It has deleted pictures of my items leaving only one instead of the three that i posted. Very shaky.

Date of experience: September 17, 2016
Alabama
1 review
4 helpful votes
Follow W y.
Unfollow W y.
Send Message
Share Review
Report Review

I have sold a few items on let go, but I am not sure it was worth my time and trouble. If you have plenty of time and patience, this is your deal but if you're like me and let people get on your nerves, forget it. Everybody wants it for nothing and after dealing with the public for over 25 years, I have had it! I had just rather put it out on the curb and let the dumpster divers enjoy it. Very few keep their meeting appointments and it usually takes several back and forth messages before a deal is made. Letgo is not for everyone and I'm one of those people.

Date of experience: December 13, 2018
Canada
1 review
6 helpful votes
Follow ccc c.
Unfollow ccc c.
Send Message
Share Review
Report Review

I dont understand why people say there interested ask if still available and then nothing, you ask if there still interested and you get no reply, it is both ignorant and rude not to mention as waste of my time. Dont ask if your not interested, period. And there is a user on here selling green Timberland work boots, his name is John Doe and his profile pic is of someone holding a gun, he said tasty things because he did not like my offer... this person needs to be removed and blocked from Letgo, does anyone know who to contact? Thanks

Date of experience: December 18, 2017
Indiana
1 review
6 helpful votes
Follow Robert S.
Unfollow Robert S.
Send Message
Share Review
Report Review

Horrible issues with website, poorly laid out pages, definitely not mobile device friendly in the least little bit, which I assume is the majority of your business, you guys need to clean house in whatever department oversees your website if you ever want to get a piece of the big boys action! (Like CL or even OU)

Date of experience: February 16, 2019
North Carolina
1 review
6 helpful votes
Follow Benjamin L.
Unfollow Benjamin L.
Send Message
Share Review
Report Review

I have been using letgo for some time. It is next to impossible to buy and sell anything. I have attempted to even give items away with no success. I feel like 95% of the users are spam/scam artists or bots. Total waste of time

Date of experience: June 3, 2017
California
2 reviews
1 helpful vote
Follow michael o.
Unfollow michael o.
Send Message
Share Review
Report Review

Really good app but a lot of non-communicative sellers. I guess you can just bypass those who dont respond to buyer(s) or use the report feature. Seems to be in its infant stage but holds a good deal of promise as a means of buying/selling.

Date of experience: November 28, 2016
Georgia
1 review
1 helpful vote
Follow Doreen i.
Unfollow Doreen i.
Send Message
Share Review
Report Review

Ad responders constantly ask a question then blow you off. Or say they're interested, wanna meet, then blow you off. It's very frustrating and time consuming when you stuff is in storage! I'm going to stick with Craigslist.

Date of experience: July 4, 2018
Texas
1 review
5 helpful votes
Follow Myrna C.
Unfollow Myrna C.
Send Message
Share Review
Report Review

WORTHLESS, USELESS
July 26, 2018

I cannot express how worthless this website is. I was trying to post different items from the same store and the website kept deleting my post because they claimed that I was posting duplicate posts. Have they not heard of same item, different shades and colors. I got tired of this worthless app and deleted all of my stuff. I even told them that Offer Up and 5 miles were way much better. Don't waste your time on this worthless app.

Date of experience: July 26, 2018
New Mexico
1 review
4 helpful votes
Follow Angie M.
Unfollow Angie M.
Send Message
Share Review
Report Review

My Letgo Experience
March 8, 2018

Letgo should Explain What it means and what to do when someone favors your listings. Other than that it is easy to use and I have been successful in posting and selling some items. As for security in the end you have to meet we a potential buyer.

Date of experience: March 8, 2018
New York
1 review
9 helpful votes
Follow Wifi D.
Unfollow Wifi D.
Send Message
Share Review
Report Review

SCAM!
October 12, 2016

Seems like a site for criminals. I bought an iphone that didn't work and was probably stolen because it was locked. The seller removed his profile when I tried to contact him. He took my money and ran! I feared for my safety meeting the seller. The person was acting very suspicious. You have no recourse or protection! BEWARE! I felt it was like a craigslist nightmare that I survived.

Date of experience: October 12, 2016
Colorado
1 review
2 helpful votes
Follow Matt s.
Unfollow Matt s.
Send Message
Share Review
Report Review

I honestly can't tell if people are trolls or not. If I message anyone best believe I fully intend on purchasing their item. It seems like no one is seriously interested in buying anything. You could literally post something that's worth $200 for $100 and accept someone's offer for $50 and still be told they will get back with you or they'll think about. Stick to Craig'slist

Date of experience: July 13, 2017

Overview

letgo has a rating of 1.8 stars from 839 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with letgo most frequently mention customer service, many people and phone number. letgo ranks 177th among Auction sites.

service
21
value
19
shipping
15
returns
15
quality
14
+15