• LesFleurs CH

LesFleurs CH

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Overview

LesFleurs CH has a rating of 1.94 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. LesFleurs CH ranks 143rd among Flower Delivery sites.

  • Service
    8
  • Value
    7
  • Shipping
    8
  • Returns
    7
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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What reviewers want you to know

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Critical highlights

  • There is a specific standard for the amount you spend, not only in product but customer service.
How would you rate LesFleurs CH?
Top Positive Review

“Amazing!”

Agata S.
4/7/20

I normally don't write reviews but I saw many bad ones and I'm not agree. Thank you sooo much for beautiful flowers you prepared for my mother. She was delighted! Thank you for very good communication and organization. 10/10 If you are thinking about ordering flowers from LesFleurs.ch do ii - It's worth it! :)

Top Critical Review

“Rip Off”

Shereen D.
6/4/20

I ordered a bouquet of red roses and mixed flowers, a box of chocolates and a happy birthday balloon to be delivered to my twin in Switzerland. She received a bouquet of pink flowers only. No chocolates and no balloon. I am chasing them for a refund now Extremely disappointed Leaves a bad taste After a USD $20.50 service charge to deliver a basic gift, one expects better service. Will never order from this store again

Reviews (33)

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Reviews that mention popular keywords

customer service (4)
Thumbnail of user mohammadm98
1 review
9 helpful votes
June 26th, 2020

Our experience with LesFleurs started with disappointment when we received the pictures of flowers and the card and compared it to what we were sold. We expected some difference but this one was not even close. A card with a painting of a green leaf and a dragonfly instead of the card we selected which was a bride and groom driving away with a "just married" sign hanging off of their card.

After leaving my first review and being contacted by customer service, it turned out that the tasteless choices were made by their local partner. We were refunded for the total price of the card and 50% of flower basket with taxes and services adjusted to the new price.

All in all, it didn't turn out as we were hoping for on the most important day of our loved one. But in all fairness, their customer service department did try to repair the damage.

Thumbnail of user rosak3
1 review
0 helpful votes
September 9th, 2016

Ordered eine Schale mit Pflanzen fuer meine Schwester. Traf puenktlich ein. Pflanzen sind sehr schoen hingegen kamen sie in einem haesslichen Korb und nicht in der schoenen weissen Schale die sie auf der Webseite zeigen. Bin sehr entaeuscht darueber. Wollte lesfleurs eine Photo senden, Adresse lesfleurs.ch mit dieser hatte ich keinen Erfolg.
Rosa Kaufmann Australia

Thumbnail of user ludovice3
1 review
0 helpful votes
July 29th, 2016

Birthday flowers delivered 2 days late although the order status was changed to 'delivered' before.
I had to contact the support several times to get the flowers delivered.
The support messages were confusing.
Finally, the delivered flowers were very good and beautiful ones though.

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About the business

Livraison de fleurs Etats-Unis (USA) - LesFleurs.ch livre votre bouquet de fleurs dans 150 pays.

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