Nothing from Lensieh is as advertised including their refund policy!I purchased 3 pair of shoes, NONE of them were as advertised!They then refused to give me a full refund. First, they offered me a pittance of money as compensation and I would keep the shoes, Two pair DO NOT FIT! And the quality is pure crap.All 3 are listed as 11 wide,BUYER BEWARE! EVERYTHING THIS SELLER OFFERS SHOULD BE CONSIDERED SUSPECT AS FAR AS QUALITY AND FIT GO,DO NOT EXPECT THEM TO HONOR THEIR QUALITY GUARANTEE OR THE STATED REFUND POLICY!TAKE A LOOK AT ALL OF THE ATTACHED PICTURES!I ordered 3 pairs of shoes, I have attached photos of the shoes that document the issues.All 3 pair of shoes were listed as mens 11 WIDEThere is significant differences in both the length and width of the shoes:Comfortable Orthopedic Shoes Black are: Length 12.625 "/ 32 CM Width 4.562" / 11.6 CMLeather Slip On Loafers Brown are: Length 11.812 "/ 30 CM Width 4.25" / 11 CMCasual Business Slip On Loafers Black are: Length 11.625 "/25.5 CM Width 4.188" / 10.3 CMOn the order is listed as: "2022 New Men's Plus Size Comfortable Orthopedic Shoes Black/WIDE (EE)/US 11"This pair fits me, notice it is listed as "comfortable orthopedic" There is NOTHING orthopedic about this shoe, it has ZERO orthopedic support, in fact, it is flat bottomed, this can be clearly seen in the photographs:Line item two"Men's Handmade Side Zipper Casual Comfy Leather Slip On Loafers Brown/Wide/US 11The shoes do not fit, they are both short and narrow, and I cannot wear them. THEY ARE ALSO VERY OFF-COLOR, THEY ARE MORE PURPLE THAN BROWN (check the attached pictures).Measured length = 12.625" / 32 CMMeasured width = 4.562 "/ 11.6 CMLine item three of the order"Men's Genuine Leather Soft Insole Casual Business Slip On Loafers Black/Wide/11 "This shoe is also short and narrow. It is even shorter and narrower than shoe #1 I cannot wear this shoeMeasured length = 12.625" / 32 CMMeasured width = 4.562 "/ 11.6 CM