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Lens.me has a rating of 3.11 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.me most frequently mention customer service. Lens.me ranks 31st among Contact Lenses sites.
This company does not typically respond to reviews
I had two extremely good experiences with this company. One was replacement of a faulty lens and the other was product replacement and they have exceptional customer service and they were very quick to deliver. A lot of good gesture from their end and they did send me beautiful gifts in the packaging. Oreo cookies and make up as a sorry for the fault. I really appreciated and felt special. I will keep ordering from them.
Happy with the site and purchase and shipping (including gift) but the lenses they sell are absolutely awful. I got two Anesthesia lenses and the colours are good, but they are faulty, poorly made with incorrect iris holes that make you look like Pennywise with wonky eyes. Also lenses are blurry and headache inducing after more than 45 mins. Really poor quality.
I had two extremely good experiences with this company. One was replacement of a faulty lens and the other was product replacement and they have exceptional customer service and they were very quick to deliver. A lot of good gesture from their end and they did send me beautiful gifts in the packaging. Oreo cookies and make up as a sorry for the fault. I really appreciated and felt special. I will keep ordering from them.
Products used:
Contact lenses
This company deserves 5 stars I have been wearing lenses for the last 40 years This company has great service and lenses are of great quality. Plus shipping is perfect. I am a doctor of economics trust me I never give positive feedback on low quality products and low quality service the company is also very honest nobody forced me to write this and nobody can as far as I am concerned but on all grounds they have excellent integrity
These guys are great!
My lenses arrived so fast 3 days and the USA and lovin thr color of Jade - looks super
Want to try Mel next but will need to save up for a bit, they are more expensive but worth it. Look realistic
Tip for consumers:
Just try them
They are helpful
You can talk to them on chat too
Products used:
Solotica Jade
Always happy and satisfied when placing an order from this website. Great customer service! They respond to my queries asap! Fast delivery and great packaging for the lenses as well. Thanks Lens.me team for your awesome work as always! I have recommended you to my friends and family!
Lens me is the best and trustworthy site, it shipped my order so quick all the way from Dubai to USA in 2 -3 day. They never disappointed me. Lensme is legit.
I bought my lenses from lens.me for the first time in October as I decided I would treat myself and try the Bella Sandy Gray lenses as my friend wears them and they always look great on her, just a little different! I got them within 3 days and I like them but they are not a favorite. But as I was generally pleased with the lenses and the device abd shipping was good I gave them another go and have bought 3 pairs of Anesthesia during the sale, I got 1 pair free I am now in love with Addict Lolite I cannot tell you how much I love this lens. It's so pretty and I am addicted, wearing it nearly every day. I also got Fonesta and Addict Blue and I like them too. Anesthesia is my new favorite lenses
Tip for consumers:
Try them they are good store
Sign up for newsletter abd you will get discounts sent to you
Products used:
Contacts
I bought Solotica Hidrocor Mel lenses and I really love them. Was so surprised when they arrived only days after I ordered them. I feel just great when I wear them and they look pretty natural. I will buy again!
The lenses are great! Very fast shipping with super beautiful packaging
Helpful customer service!
I bought solitica hidrocor grafite to change my eye colour from hazel to blue here are the results I recommend you buy from them
Tip for consumers:
Make sure you buy a colour that suits your hair and skin tone
Products used:
Solitica hidrocor grafite
Don't listen to the bad reviews they are dishonest trolls. I want to tell everyone that I've ordered Solotica lenses from lens.me many times before and every time I ordered something I received exactly what I wanted within 3-4 business days which was extremely fast shipping. You can definitely trust lens.me for providing real true authentic lenses without a doubt 100% no worry, and I say this honestly because when I first was interested a few years back and searching for a website to order my solotica lenses I wasn't sure which online website was legitimate, but I gave Lens.me a try and I was very very satisfied with my purchase.
Plus customer is very nice and understanding.
This is my honest non sponsored review and I wasn't asked to write it.
I'm sure all the negative comments are either from other companies who are crushed by lens.me or simply trolls, otherwise it doesn't make any sense. I tried lens.me few times now and each time was absolutely perfect. The delivery was super fast, I mean they ship from Dubai and came in Denmark in like 5-6 days. That's amazing, I ordered things from Denmark and it took a week to arrive in the same country so...
Another thing, they have a really big variety of lenses both with prescription and without and is nice to have all the brads in one place. I never experienced something negative so far and I'll most definitely continue to buy from them. :)
My parcel got to me in 2 days I couldn't believe it. The package itself was so beautiful and I am in love with my Solotica lenses. Thank you lens.me I will definitely be ordering again!
I strongly believe the negative reviews are created by competitor or ex employee.
I have had a history of buying from Lens.me without a hiccup. Pristine authentic 1000% excellent customer service.
I have decades of wearing lenses and this is one of the best companies.
I wish lens.me success
Very happy customer!
Firstly I paid $65 for each contact, In Australia they are around $130+ EACH so this was an absolute bargain.
I ordered at 2pm on Friday and I received my package Tuesday morning. Very fast Dubai - Sydney delivery especially considering it was a public holiday.
In the box everything was neat, the package was in excellent condition. I also received a handwritten thank you note which was very lovely.
Highly recommend :)
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