LegalTemplates has a rating of 4.68 stars from 2,487 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
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After googling for a while in search of a Memo of Understanding template I found the best one in LegalTemplates. Clear and very easy to follow; I prepared a perfect document that was accepted by both parties (a couple of quite important non-profit organizations) and signed without hesitation. The best of this experience...It was completely free.! Thank you so much LegalTemplates.! You made my day.! Enrique
This company has stolen $160 dollars from me in the last 4 months. I have no idea how they got my information but when I addressed the issue with them I was told that they would return only half of my money. This was presented as a fair solution for something that was taken fraudulently to begin with, but the catch was that I would have to agree to not report the remaining balance to my credit card company for recovery. Their customer service emails are manipulative and aim to extort while refusing to accept any wrongdoing. Anyone who works for this company should be utterly ashamed to be affiliated with such a lowlife career choice. After some back and forth with their customer service I escalated my complaint to the Better Business Bureau where they offered me $120 from the $160 they took claiming there was a limitation on how far back they could go to refund unauthorized charges. So there's a limit by your "company policy" on returning funds but not on how much you'll take from people? Yeah...They are disgusting.
The best efficient help I've had yet in getting my small business contract figured out. Painless, to the point, precise information I needed, and advice that was new to me after weeks and months of feeling like it was all the same, until now. Thank you.
Took me 4 or 5 times to finally find the blank pdf form I could download and print without having to fill in 1st and jump through all those hoops. Be like a buzzed party girl and give it up already!
Overall a good experience, hope your's is too?
We're delighted to hear that you had an overall positive experience! If there's anything specific you liked or any areas where we can further improve, please feel free to share your feedback. We appreciate your support!
Legal templates was a helpful tool to create my leasing agreement. I recommend this site to all. Wonderful job.
I signed up for a trial back in Aug... forgot I signed up, and had no form of communication for the last week due to Irma. Called today to seek a refund, even though its now Sept, and Danny U. Was super helpful in speaking with Acct Dept to help get my charge refunded (even though it was past the trial date). Thanks guys!
Thanks. Works great. We needed this for a long time. Finally. We can get on with our lives. Life is better.
Absolutely 'pain' free. This is just one of many forms utilized to prepare my Will prior to review by a competent Attorney for application under VA statutes.
We're glad to hear that using our form made the process of preparing your Will pain-free. Thank you for sharing your experience, and we wish you success with your legal proceedings under VA statutes.
I was surprised when I saw a charge on my account because I was positive I had canceled this, so I made a call to the customer service where I spoke with Benjamin he was so helpful. He was able to take what could have been a negative experience and turn it into a positive one, he refunded my money even though it was outside their normal policy. Thank you for your help, Benjamin.
My name is Teresa Parker. As I was cancelling my trial period, I saw where I was being billed within the same hour. I called, spoke to a very kind and understanding young man, Douglas who helped me tremendously, gave me a confirmation number and reassured me that I could get a refund. As I explained to Douglas, I am 100% disabled and live on less than $500.00 a month and can in no way afford this service. It is a very good service and I will recommend it to family and friends. Your/his understanding with this matter is appreciated more than you know. Thank you again for your help! Sincerely, Teresa Parker
They did a good job of turning a bad experience into a good one and they refunded my money. I applaud them for that.
Lisa E. Took my call and was very pleasant and helpful. I do not use legal templates though I had the occasion to do so several months ago. The forms are easy to use and easy to modify. I just dont need them. I had sent an email trying to cancel this in Dec. She refunded me Dec. And Jan. Monthly charges and was super pleasant along the way.
I will come back in the future if I need this service. Thanks!
Robin Yeakel
Sothebys International Realty
*******@sothebysrealty.com
*******406
Although I was looking for something a bit different. The site was easy to get through. There a lot of different products if you need. The trial period although short was just long enough to see all that was offered. There is so many different items to use.
Customer support on getting my subscription cancelled was VERY GOOD! Thank you.
Easy to use templates, super accessible with many options to choose from. The monthly fee is a little spendy though.
Since I wasn't the person who initiated a template trial/purchase, i can't speak on the product. Although the person who did use the product said it was, indeed, effective enough to get by although there were a few grammatical errors in it (not my words).\
So, let me speak on behalf of the person that I worked with... Charles. He addressed my concerns and explained a few things and we came to a mutual agreement. Everything was professional and cordial, as business should be. Thank you, Charles!
The Legal Templates Service is great. It was my first time designing a contract and Legal Templates took away the headache of having to research the exact legal jargon needed for my state. There were several formats to choose from, thus making it easy to incorporate any of my own specifications to the agreement. However, when I initially called to cancel the service, the customer service agent was not exactly accommodating. He was a bit combative and the experience made me not want to use the service ever again. But, the Senior Customer Service Agent John reaches out to me after I sent an email to detail my experience and he moved on the matter, quickly refunding my money. Despite the small hiccup I experienced, it is still a great site to use for your basic contract needs. If I ever have to enter into an agreement with someone and need to establish a contract I will most definitely use the site again.
This service was great. I liked how easy it was to create the document I needed. However, it was a little difficult to get in contact them to cancel my subscription initially but when I did they were very quick in getting it done. Douglas responded to me quickly and issued a refund with no problem. I would use the service again.
Although I do not agree with not answering phone calls as I work in the call center industry, I must admit that John's gutsy use of humor did make me chuckle. I will also state that John called me directly on the following business day as I requested and emailed me this morning with the just outcome. I think this could have all been avoided with a system generated email reminder of an upcoming charge. I don't like to let "Cybil" out but will when I feel it's necessary. There John show that to the ladies. LOL! I do think 10 to 20 is a bit much but I understand workloads and I am sure those poor women have more than their fair share. I did appreciate the document, it did come in handy and was very easy to create I might add
Very user friendly and easy to read/use. Provides a good overview to then decide whether further support/info needed.
I spoke to Victoria and she handled my discrepancy quickly and without any issue. She was also very friendly on the phone which was a plus.
Excellent customer service resolving account problem. Would highly recommend. Used to create a pet sitter contract.
Very informative, easy to follow, was just what I was looking for.
Thanks so much for sharing your experience with us, Bob. We hope to see you again soon!
This is helpful when you dont have idea of the agreement. Can be downloaded in ms word format for easy editing for your needs and it's absolutely free. No subscription and fees.Thank you so much.
Thank you for your review! We're glad to hear our agreement templates, available in MS Word for easy editing and free of charge, were helpful for you.
Called legaltemplates.net regarding an account issue and spoke with Lisa. She was very willing to help and listened attentively to my concerns. She then told me, in great detail, how to email my request to LT. Overall a very good experience.
NS
Easy to find and quick to download forms. Documents were very thorough and specific.
Thank you, Tracy! Your positive feedback is much appreciated.
I found the website well organized and resourceful.
Sadly, we live outside the US and could not really adapt the forms to our needs in but did recommend it t my sister in NYC!
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