LegalTemplates Reviews - 2,487 Reviews of Legaltemplates.net

How would you rate LegalTemplates?

Top Positive Review

“The Best Way to write a MOU”

Enrique G.

4/2/24

After googling for a while in search of a Memo of Understanding template I found the best one in LegalTemplates. Clear and very easy to follow; I prepared a perfect document that was accepted by both parties (a couple of quite important non-profit organizations) and signed without hesitation. The best of this experience...It was completely free.! Thank you so much LegalTemplates.! You made my day.! Enrique

Top Critical Review

“Unethical business practices - protect your cc information”

Jazmine M.

2/23/24

This company has stolen $160 dollars from me in the last 4 months. I have no idea how they got my information but when I addressed the issue with them I was told that they would return only half of my money. This was presented as a fair solution for something that was taken fraudulently to begin with, but the catch was that I would have to agree to not report the remaining balance to my credit card company for recovery. Their customer service emails are manipulative and aim to extort while refusing to accept any wrongdoing. Anyone who works for this company should be utterly ashamed to be affiliated with such a lowlife career choice. After some back and forth with their customer service I escalated my complaint to the Better Business Bureau where they offered me $120 from the $160 they took claiming there was a limitation on how far back they could go to refund unauthorized charges. So there's a limit by your "company policy" on returning funds but not on how much you'll take from people? Yeah...They are disgusting.

Reviews (2,487)

Tabitha s.

1 review

1 helpful vote

“Juan C! Outstanding Customer Service Representative”

June 28th, 2017

Juan was outstanding. I clicked on the chat. I was upset because the template causes me to use a credit card and I do not have any kind of card to use for these things. Juan was very polite the entire conversation and even took the time to email me a blank copy of the Lease Agreement in which I needed ASAP! He even made sure that I checked my email so he knew if I received it! Thank you Juan and again sorry for snapping at you! (I hope that you get to see this too!)

Service

Quality

Helpful (1)

Thank you

Tom C.

1 review

0 helpful votes

“Do not like the auto rebilling.”

August 24th, 2023

Should be based on use and not a subscription you need to remember to cancel. I think this type of arrangement should be an option as well as single use payment.

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Value

Shipping

Returns

Quality

Thank you

Helpful (0)

Thank you

Betty K. – LegalTemplates Rep 8/24/23

Thank you for reaching out to us via Sitejabber, Tom. I read your review, and we want you to know that we take every comment and feedback received very seriously, and we'll certainly consider this as we continue to enhance our service offerings. Your input helps us tailor our options to better suit the needs of our users.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Susan C.

1 review

0 helpful votes

“Last Will and Testament”

January 19th, 2024

It was pretty simple - maybe too simplified but it was ok. Easy to use but I haven't see the actual document yet.

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Thank you

Helpful (0)

Thank you

Betty K. – LegalTemplates Rep 1/22/24

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

jo m.

1 review

0 helpful votes

“Don't know yet”

September 18th, 2023

Verified purchase

Havent used yet because they are making me give a review before i can see if anything was downloaded and look at it

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thank you

Helpful (0)

Thank you

Betty K. – LegalTemplates Rep 9/19/23

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Please accept my apologies for any confusion that may have arisen. To clarify, you do have the option to exit the review process at any time, it is not required.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Valerie B.

1 review

0 helpful votes

“Annoying”

February 17th, 2023

Why did you ask for my credit card info? I just want to download this document so my best friend can be my emergency contact

Products used:
I just want my document, dude

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Value

Quality

Thank you

Helpful (0)

Thank you

Betty K. – LegalTemplates Rep Over a year old

Hi Valerie,

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Regards,

Betty Ko
Legal Templates Team

Tina W.

1 review

0 helpful votes

“Review”

February 19th, 2024

Website should be free what if some customers does not have an account... Some people done have accounts to pay any charge

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thank you

Helpful (0)

Thank you

Betty K. – LegalTemplates Rep 2/21/24

Q&A (42)

Question:

How do i cancel my 7 days agreement How do i cancel my 7 days agreement

Answer:

Thank you for reaching out, Sharon. If you need further assistance. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.

By Betty K., on 5/25/23

See more answers (3)

Question:

Where is my document?

Answer:

You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. Feel free to contact me if you require further assistance.

By Betty K., on 9/3/23

See more answers (3)

Question:

Where is my document

Answer:

Hi Orrion! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.

By Betty K., on 5/1/23

See more answers (3)

Question:

I need to print this out asap, tenant waiting. where do i go to print it?

Answer:

1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.

By Betty K., on 5/30/23

See more answers (2)

Question:

How do i cancel my 7 day free subscription? How do i cancel my 7 day free subscription?

Answer:

Hi Ray, For your convenience, you can access your account 24 hours a day, 7 days a week online. From your Profile icon, simply click on "Account Settings" once you are logged in, then click the cancel button.

By Betty K., over a year old

See more answers (2)

Question:

Hello, can i print out my document today? also if i cancel on day 7 which is within the 14 days will i be charged a cancellation fee? thanks Hello, can i print out my document today? also if i cancel on day 7 which is within the 14 days will i be charged a cancellation fee? thanks

Answer:

Hello Nina, Thank you for your engagement with Legal Templates. You can print/download unlimited documents once you register for the 14 day free trial. We do not charge cancellation fee. Please let us know if you require further assistance.

By Betty K., over a year old

See more answers (3)

Question:

Where is my home rental agreement that i spent 35 minutes filling out.i don't need to review something i never got..

Answer:

Hi David, You can download your documents here: https://app.legaltemplates.net/dashboard Also, you have the option to exit out of the review. Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.

By Betty K., on 12/15/23

See more answers (2)

Question:

How can i download what i created How can i download what i created

Answer:

You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.

By Betty K., on 10/17/23

See more answers (2)

Question:

Where is the document i created? not printable or savable.cancel my account immediately or i will turn you over to the consumer protection agency.

Answer:

You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.

By Betty K., on 9/10/23

See more answers (2)

Question:

Where is the lease agreement?

Answer:

By Betty K., on 8/24/23

See more answers (2)

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Show all questions (42)

From the business

Fast and easy Free Legal Forms crafted by licensed attorneys. Save time and money by creating and downloading any legally binding document in minutes.

Visit Website
Legal Services
#3 in Legal Services
Wilmington, DE, United States
Edit business info

Company Representative

Betty K.

Typically responds within 4 days

How do I know I can trust these reviews about LegalTemplates?

Sitejabber’s sole mission is to increase online transparency for buyers and businesses
Sitejabber has helped over 200M buyers make better purchasing decisions online
Suspicious reviews are flagged by our algorithms, moderators, and community members

Have a question about LegalTemplates?

LegalTemplates

LegalTemplates

Unsolicited

Unsolicited - Verified Purchase

Solicited - Verified Purchase

Overview

What reviewers want you to know

Positive highlights

Critical highlights

“The Best Way to write a MOU”

“Unethical business practices - protect your cc information”

Reviews (2,487)

Rating

Timeframe

Other

Q&A (42)

How do i cancel my 7 days agreement How do i cancel my 7 days agreement

Where is my document?

Where is my document

I need to print this out asap, tenant waiting. where do i go to print it?

How do i cancel my 7 day free subscription? How do i cancel my 7 day free subscription?

Hello, can i print out my document today? also if i cancel on day 7 which is within the 14 days will i be charged a cancellation fee? thanks Hello, can i print out my document today? also if i cancel on day 7 which is within the 14 days will i be charged a cancellation fee? thanks

Where is my home rental agreement that i spent 35 minutes filling out.i don't need to review something i never got..

How can i download what i created How can i download what i created

Where is the document i created? not printable or savable.cancel my account immediately or i will turn you over to the consumer protection agency.

Where is the lease agreement?

Can’t see your question? Ask to get answers from the LegalTemplates staff and other customers.

Sitejabber for Business

From the business

Company Representative

How do I know I can trust these reviews about LegalTemplates?