2018 CUSTOMER CHOICE AWARD

LegalTemplates

www.legaltemplates.net

Overview

LegalTemplates has a rating of 4.66 stars from 2,413 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 2nd among Legal Services sites.

  • Service
    166
  • Value
    165
  • Shipping
    102
  • Returns
    109
  • Quality
    148

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.5%
Positive
1,340
Neutral
63
Negative
30
23
See all photos

What reviewers want you to know

Positive highlights

  • When we needed to cancel our membership; Benjamin in Customer Service was extremely helpful.
  • Great document and it was really free no cc no trial period just free, they're honest!
  • 2018 Customer Choice Winner

Critical highlights

No critical highlights yet

How would you rate LegalTemplates?
Top Positive Review

“Good basic Irrevocable Living Trust temp”

Ivan W.
3/16/24

This is great for those wanting a basic bare-bones trust template. This will certainly do. However, for those seeking complex, layered trusts requiring more detailed instructions, may need to look elsewhere or have an estate planner and attorney customize one. I love the simplicity and plain language of this one. Highly recommended..

Top Critical Review

“Unethical business practices - protect your cc information”

Jazmine M.
2/23/24

This company has stolen $160 dollars from me in the last 4 months. I have no idea how they got my information but when I addressed the issue with them I was told that they would return only half of my money. This was presented as a fair solution for something that was taken fraudulently to begin with, but the catch was that I would have to agree to not report the remaining balance to my credit card company for recovery. Their customer service emails are manipulative and aim to extort while refusing to accept any wrongdoing. Anyone who works for this company should be utterly ashamed to be affiliated with such a lowlife career choice. After some back and forth with their customer service I escalated my complaint to the Better Business Bureau where they offered me $120 from the $160 they took claiming there was a limitation on how far back they could go to refund unauthorized charges. So there's a limit by your "company policy" on returning funds but not on how much you'll take from people? Yeah...They are disgusting.

Reviews (2,413)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (181) trial period (25)
Thumbnail of user ivanw129
1 review
0 helpful votes
March 16th, 2024
Verified purchase

This is great for those wanting a basic bare-bones trust template. This will certainly do. However, for those seeking complex, layered trusts requiring more detailed instructions, may need to look elsewhere or have an estate planner and attorney customize one. I love the simplicity and plain language of this one. Highly recommended..

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your thoughtful review! We're glad to hear that our basic trust template meets your needs and that you appreciate its simplicity and plain language.

Thumbnail of user zakirh16
1 review
0 helpful votes
January 14th, 2024
Verified purchase

Clear & concise information: Navigating legal issues just got easier! The site breaks down complex topics into clear, bite-sized chunks. Saved me hours of research!... User-friendly & intuitive: Forget clunky legal sites! Intuitive design and search functions make finding answers a breeze.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're delighted to hear that you found our site's information clear and concise, making legal navigation easier for you. We're also glad to know that our user-friendly design and intuitive search functions contributed to a seamless experience. If you have any more questions or need further assistance, feel free to reach out.

Thumbnail of user kristenp322
1 review
0 helpful votes
April 29th, 2023
Verified purchase

Provided helpful information on how to write a legal agreement. Saved a lot of time and money. Thank you.

Quality
Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Kristen, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user t.r.m.t
1 review
0 helpful votes
June 8th, 2023
Verified purchase

It was even better than I expected. Clear format as well as helpful information about each segment. Not what you expect when wandering around the legal world. Thanks!

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Thumbnail of user hannahn400
1 review
0 helpful votes
August 24th, 2023
Verified purchase

As a pet sitter, I quickly am learning that clients will treat me better if there's a clear, concise, simple agreement in front of them. This site has a good amount of very simple templates that will work in a multitude of instances! Now, I actually WANT to dig in further, so I can consider how a light piece of paper or two can protect us all (both parties, really)!

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for sharing your valuable insights, Hannah! We're glad to hear that our templates are proving helpful in creating clear and concise agreements. If you have any questions or need further assistance as you explore more, please don't hesitate to reach out. We're here to support you in crafting effective agreements for your pet sitting business.

Thumbnail of user roxiev4
1 review
1 helpful vote
May 23rd, 2023
Verified purchase

Needed a durable POA to download and fill in later with my elderly father, got just what I needed. For FREE!

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Thumbnail of user jazmine.will28
1 review
0 helpful votes
February 23rd, 2024

This company has stolen $160 dollars from me in the last 4 months. I have no idea how they got my information but when I addressed the issue with them I was told that they would return only half of my money. This was presented as a fair solution for something that was taken fraudulently to begin with, but the catch was that I would have to agree to not report the remaining balance to my credit card company for recovery. Their customer service emails are manipulative and aim to extort while refusing to accept any wrongdoing. Anyone who works for this company should be utterly ashamed to be affiliated with such a lowlife career choice. After some back and forth with their customer service I escalated my complaint to the Better Business Bureau where they offered me $120 from the $160 they took claiming there was a limitation on how far back they could go to refund unauthorized charges. So there's a limit by your "company policy" on returning funds but not on how much you'll take from people? Yeah...They are disgusting.

Tip for consumers:
Stay away from this site. Check your banking statements often.

Products used:
None

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Returns
Quality
Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Thumbnail of user howekathyplcc
1 review
0 helpful votes
October 7th, 2023

Easy to work with and very interactive. Thank you very much for this opportunity. I probably wont use it again.

Thumbnail of user karenp2848
1 review
0 helpful votes
September 9th, 2023
Verified purchase

I didn't plan to pay for or sign up for anything. Just looking for examples so I would no how to create the legal document I needed. I was glad to see a preview so that I could at least type my own legal document. But then I decided to just see if the actual download would really truly be free - not a sign-up for something, or a bunch of invasive questions - Quite happily suprised to find that there really are no strings attached. Thank you so much!

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you had a positive experience using our resources! Providing free, accessible, and user-friendly templates without any hidden strings is important to us. We're here to assist you in your legal document needs without any hassle or obligations. If you ever require more templates or have any questions in the future, please don't hesitate to return. Thank you for choosing our services, and we're here to support you whenever you need it!

Thumbnail of user karime36
1 review
0 helpful votes
March 24th, 2024
Verified purchase

Non-Disclosure Agreements are essential for protecting confidential information and mitigating legal risks. While it is tempting to use NDA templates, it is highly recommended to seek legal assistance in drafting and reviewing NDAs to ensure their legal enforceability, adequacy of protection, and fairness. A lawyer can help you navigate the complexities of NDA drafting and ensure that your interests are fully protected.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback!

Thumbnail of user annek555
1 review
0 helpful votes
December 28th, 2023
Verified purchase

It was easy to find the form I needed and with two options to download it in either as a PDF or Word document. Would highly recommend.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for recommending us! We're pleased to hear that you found the form easily and appreciated the options to download it as either a PDF or Word document. If you need anything else, feel free to reach out!

Thumbnail of user richardk2871
1 review
0 helpful votes
March 25th, 2024
Verified purchase

My experience with legal templates encompasses creating, modifying, and advising on a wide range of documents, including contracts, agreements, and forms. I ensure templates adhere to legal standards, are comprehensive, and meet client needs. This involves knowledge of various legal frameworks and attention to detail to accurately reflect specific circumstances. My expertise extends to diverse industries and legal domains, providing tailored solutions for clients' requirements.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback!

Thumbnail of user davea829
1 review
1 helpful vote
June 15th, 2023
Verified purchase

Hiring freelancersc can be time-consuming, particularly the contractual process. But with LegalTemplates, this was a breeze. Their Freelance Contract Template is comprehensive yet easy to customize, saving me hours of drafting and giving me peace of mind. I can now focus on the work, not the paperwork. Highly recommended for anyone hiring freelancers.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Dave, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user herringtonw59
1 review
0 helpful votes
October 7th, 2023

Great service,good working products,good atmosphere,fast service, low price parts The whole surrounding area is invited to come to our shop,handicap assessable just blow your Horn and someone will come out to your vehicle

Tip for consumers:
That This is a good place to shop if you need used auto parts and hard to find parts

Products used:
Transmission for 2014 ford fusion

Service
Value
Shipping
Returns
Quality
Thumbnail of user marka3088
1 review
0 helpful votes
October 7th, 2023
Verified purchase

I've been using website for a while now and I'm genuinely impressed! The user interface is sleek and intuitive, making navigation a breeze. Features that once seemed complex on other platforms are simplified and more accessible here. The performance is smooth, and the loading times are minimal, which is a huge plus in today's fast-paced digital age.

One of the standout qualities of this app/website is its responsive customer support. Any queries I had were addressed promptly, showing that the team behind [App/Website Name] truly values its users. It's clear they prioritize feedback and are constantly working to improve and innovate.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for your wonderful feedback! We're delighted to hear that you're impressed with our user interface, accessibility, performance, and customer support. We're committed to providing the best experience for our users and continually improving. If you ever have more questions or suggestions, please feel free to reach out. Your input is greatly appreciated!

Thumbnail of user paolad56
1 review
0 helpful votes
August 21st, 2023
Verified purchase

I needed to decide between a lease extension and lease renewal and Legal Templates explained the difference clearly. Also, I appreciate being able to download their simple, straightforward form.
My needs are simple--I rent an apartment in my own home to a wonderful long-term tenant. But if I have need for something more complicated in the future, I would definitely be willing to pay for help from Legal Templates.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that Legal Templates was able to provide you with clear explanations and a simple, straightforward form for your needs. It's great that our resources were helpful in your decision-making process. If you ever require more complex documents or assistance in the future, we'll be here to help. Don't hesitate to reach out if you have further questions or needs. Thank you for your positive feedback!

Thumbnail of user apic
1 review
0 helpful votes
May 13th, 2023
Verified purchase

User experience was very easy and convenient. Very helpful, indeed necessary at t his time. Grateful to have the form so readily available.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for choosing us and for your continued support. We treasure your positive feedback and the opportunity to work with you.

Thumbnail of user chasityb47
1 review
0 helpful votes
March 12th, 2024
Verified purchase

The best efficient help I've had yet in getting my small business contract figured out. Painless, to the point, precise information I needed, and advice that was new to me after weeks and months of feeling like it was all the same, until now. Thank you.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for trusting us, and we're here whenever you need further assistance!

Thumbnail of user emelyc15
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

Happy to see sample of company policy. I am very thankful that you have an article about this topic. Very helpful

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our sample company policy helpful! Providing valuable resources and articles on important topics like this is our goal. Thank you for your kind words, and we're here to support you with any further information you may need.

Thumbnail of user davids10100
1 review
0 helpful votes
April 20th, 2023

Very easy to process. Very good lay out. Highly recommend. Will use this sight again in the future. Thank you.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, David! Your positive feedback is much appreciated.

Thumbnail of user markb5605
1 review
0 helpful votes
January 19th, 2024

legaltemplates.net utilizes a deceptive and predatory business model that draws in the unsuspecting user, then reveals high recurring monthly charges only after the unsuspecting user is in too deep to get out easily. This sort of site sucks. Welcome to the 21st Century. Now to waste my life away looking for the "cancel my subscription" button.

[Later that day]

Found it. Photo included. Get into your Profile and go to User Settings. Oh look, it signed me up for "free offers" without asking. Why am I not surprised? Anyway, at the very bottom it tells you about the plan you signed up for. Way off on the right is an innocuous button that says "cancel." Canceling was a process that required confirming my desire to cancel over and over again, on screen after screen.

So I have spent the better part of an hour I can never get back so that you the reader will understand what a crock this site is. Thanks, legaltemplates.net. Have a good day!

Tip for consumers:
I hate sites that trick me into thinking they are "free" only to find out there are so many strings attached that you want to poke your own eyes out with a stick and no anesthetic. The strings included really annoying attempts at upselling, plus automatic implementation of recurring billing unless user takes more action, the instructions for which are conveniently not included and challenging to figure out.

legaltemplates.net is such a site.

Products used:
a legal form

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Thumbnail of user karen.marshall
1 review
0 helpful votes
October 7th, 2023

Very easy to use and detailed. Asks for all possible information in categories. Great option for effectively lease agreement

Quality
Thumbnail of user andrewr2073
1 review
0 helpful votes
January 11th, 2024
Verified purchase

Took me 4 or 5 times to finally find the blank pdf form I could download and print without having to fill in 1st and jump through all those hoops. Be like a buzzed party girl and give it up already!
Overall a good experience, hope your's is too?

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you had an overall positive experience! If there's anything specific you liked or any areas where we can further improve, please feel free to share your feedback. We appreciate your support!

Thumbnail of user brookeb471
1 review
0 helpful votes
October 12th, 2023
Verified purchase

Your site is informational and descriptive, just what I needed to start my business venture. Overall one of the more understandable and helpful sites I've seen in a while. Thanks again!

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We greatly appreciate your kind words! We're delighted to have been a helpful resource for your business venture. If you ever need more information or assistance, don't hesitate to reach out. Thanks again for your support!

Thumbnail of user cherylp1176
1 review
0 helpful votes
September 10th, 2023
Verified purchase

Searched for templates here to be used in my day-to-day work as HR practitioner and I always get them! Great work!

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're thrilled to hear that our templates have been helpful in your day-to-day work as an HR practitioner. We're committed to providing valuable resources, and your feedback motivates us to keep up the great work. If you ever need anything else, please don't hesitate to reach out.

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Thumbnail of user juana103
Betty K.
Typically responds within 2 days

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4.7
2,413 reviews
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