• LeatherUp

LeatherUp

Overview

LeatherUp has a rating of 3.5 stars from 34,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LeatherUp most frequently mention great price, good quality, and customer service. LeatherUp ranks 1st among Leather sites.

  • Service
    166
  • Value
    285
  • Shipping
    283
  • Quality
    946

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 12.5%
Positive
1
Neutral
1
Negative
6

Instant Feedback

35,896 reviews

28
See all photos

What reviewers want you to know

Positive highlights

  • I'm so happy with my Jacket, This is a lite leather jacket but not too thin.
  • After my order was placed the customer service was better than good!

Critical highlights

  • You have to search on their site for a link that prints a return label, that you PAY 9.99 for.
How would you rate LeatherUp?
Top Positive Review

“Ordered from you guys before, customer service was...”

Travis M.
9/15/22

Ordered from you guys before, customer service was great product was exactly what I ordered. Happy to order again

Top Critical Review

“Absolutely horrible experience”

Kimberly B.
2/19/24

After receiving my order,I was shocked at how low the quality was. The materials feel cheap and the construction is poor. Shocked again, I discovered the return process is worse than the product quality! I spent 44.50 and after returning the item, I have 13.50. I see that the company is not trying to give you a quality item, they are simply planning to keep 75% of the money on every return. Disgusting business practice. Enjoy your "leather" items, but don't get too close to a fireplace or oven, that cheap plastic leather is flammable...

Reviews (34,192)

Rating

Timeframe

Other

Reviews that mention popular keywords

leather jacket (752) customer service (1168) quality leather (517) size chart (845) return label (50)
Thumbnail of user jessel198
1 review
0 helpful votes
October 18th, 2021
Verified purchase

Good easy to navigate. Product was exactly like pictures.

Reason I chose this business:

Have what I was looking for.

Reason I chose this product:

Because I liked it and the info it showed about it.

Quality
Thumbnail of user mikec1923
1 review
0 helpful votes
November 27th, 2021
Verified purchase

Ok. Hope it fits. Will see…. All products different fit…..

Reason I chose this product:

Rain wear for riding

Quality
Thumbnail of user lauriez43
0 reviews
0 helpful votes
January 4th, 2022
Verified purchase

Great search tool, in stock product, available sizes and color.

Reason I chose this business:

Purchased before love the quality.

Reason I chose this product:

Christmas gift for friend of husband, can trust the size and the quality.

Quality
Thumbnail of user brads767
1 review
0 helpful votes
February 23rd, 2022
Verified purchase

Fast and easy. The product is as good as advertised.

Reason I chose this business:

Google search for a denim vest. I liked the look of yours the best.

Reason I chose this product:

Good looks. Concealed weapon pocket. Suitable for club patches.

Quality
Thumbnail of user briced11
2 reviews
0 helpful votes
January 31st, 2020

Leatherup is so great. They're patient and the follow through is perfect.

Thumbnail of user fredf296
1 review
0 helpful votes
September 23rd, 2021
Verified purchase
• Updated review

So far, so good. They shirt was shipped quickly and I'm wearing it now. Good quality and fit

Reason I chose this business:

Easy to order

Reason I chose this product:

Design and quality

Quality
So far, so good
September 16th, 2021
Verified site experience
• Previous review
Thumbnail of user katiew386
1 review
0 helpful votes
October 9th, 2021
Verified purchase
• Updated review

I ordered and had my order within 5 days. I am so happy with my purchase. Thank you!

Reason I chose this business:

I was recommended

Reason I chose this product:

Need new riding boots

Quality
Easy to use
October 1st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Recommendation from friend

Reason I chose this product:

Need new riding boots

Thumbnail of user mikeh1856
1 review
0 helpful votes
September 3rd, 2021
Verified purchase
• Updated review

Excellent product. Delivery not as fast as Amazon, but ok.

Reason I chose this business:

Internet add

Reason I chose this product:

Have a similar one

Quality
Your site works well
August 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Internet add

Reason I chose this product:

Have a similar one

Thumbnail of user justinc705
1 review
0 helpful votes
January 6th, 2022
Verified purchase

Easy to navigate your site. Good images to order from

Reason I chose this business:

I wanted Milwaukee leather and you had it

Reason I chose this product:

It’s a quality product that meets my needs

Quality
Thumbnail of user kirkc63
2 reviews
0 helpful votes
January 29th, 2021
Verified purchase
• Updated review

Clear and concise sizing, great prices and website was easy to navigate... Win, win!

Reason I chose this business:

Was impressed with the layout of the website.

Reason I chose this product:

Always wanted a pair of leather pants.

Value
Shipping
Quality
Clear and concise sizing, great prices and website...
January 22nd, 2021
Verified site experience
• Previous review

Clear and concise sizing, great prices and website was easy to navigate... Win, win!

Reason I chose this business:

Was impressed with the layout of the website.

Reason I chose this product:

Always wanted a pair of leather pants.

Thumbnail of user michaeld3901
2 reviews
0 helpful votes
August 22nd, 2021
Verified purchase
• Updated review

Great jacket and it was on sale. I love the fit and the quality

Reason I chose this business:

Internet search

Reason I chose this product:

Looking for an historic vintage look and purchased a 1950's style biker jacket.

Quality
Happened to find almost exactly what I was looking...
August 14th, 2021
Verified site experience
• Previous review

Happened to find almost exactly what I was looking for but in the closeout section so i could not resist.

Reason I chose this business:

Internet search

Reason I chose this product:

One type of leather jacket I was looking for was the biker jacket very functional and very stylish.

Thumbnail of user troya118
1 review
0 helpful votes
September 29th, 2021
Verified purchase
• Updated review

Good and was very simple was delivered very fast. I really like this jacket.

Reason I chose this business:

Jacket I wanted

Reason I chose this product:

Style and color

Quality
Good and was very simple
September 20th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Jacket I wanted

Reason I chose this product:

Style and color

Thumbnail of user andrewa886
2 reviews
0 helpful votes
May 22nd, 2022
Verified purchase
• Updated review

Great quality products. Fast and easy service. And customer service is always very helpful

Reason I chose this business:

Been using them for years

Reason I chose this product:

My old jacket was a little too tight so I had to buy a new one and I love the xelement boots with no zipper.

Quality
I would give a five star review but the last boots...
March 14th, 2022
Verified site experience
• Previous review

I would give a five star review but the last boots I bought we're extremely disappointing. I've been buying x elements from leather up for years. I may have ordered the wrong pair but they definitely did not hold up. The thin layer of "oiled leather". Started peeling on day one. Doesn't mean I will stop by the boots just means I have to pay attention to which one I pick.

Reason I chose this business:

Great place to buy boots. Almost every boot I have bought has been sturdy, long lasting and well crafted.

Reason I chose this product:

Been buying this style for years. Usually a well made boot.

Thumbnail of user lorip339
1 review
0 helpful votes
January 19th, 2021
Verified purchase
• Updated review

Was very easy. Christmas gift. Hope it fits. Very nice leather and hope he loves it!

Reason I chose this business:

Good prices

Reason I chose this product:

Loved the style

Value
Shipping
Quality
Was very easy
January 11th, 2021
Verified site experience
• Previous review

Was very easy. Can't wait to get it.

Reason I chose this business:

Good prices

Reason I chose this product:

Loved the style

Thumbnail of user codys208
1 review
0 helpful votes
February 28th, 2021
Verified purchase
• Updated review

The websites design made navigation through products and reviews a breeze! Lots of information and styles of product. Fast shipping too! Ordered Friday and received it Monday; 4 days early.

Reason I chose this business:

Was a website with great reviews and seemed trustworthy

Reason I chose this product:

After looking for weeks I finally found a jacket that had all the features I wanted at a reasonable price. The fit was spot on for my build.

Value
Shipping
Quality
I love how you organize reviews and set up the information...
February 20th, 2021
Verified site experience
• Previous review

I love how you organize reviews and set up the information of the product!

Reason I chose this business:

I was looking for a jacket

Reason I chose this product:

Found a leather jacket with heavy liner and the right size

Thumbnail of user nickp849
1 review
0 helpful votes
January 22nd, 2023

I ordered a helmet and fingerless leather gloves yesterday and they arrived already one day later. While I'm bummed I missed putting the NEW15 code in to get the discount, I'm not bummed that I found this company. The helmet is good quality and great value, just what I was hoping for. The gloves when I started putting them on I was thinking they were going to be way to small on my fat hands but after a little effort got them on and they fit like a glove once on. I think as the leather will stretch over time and they'll be fine getting on and off but they're really nice soft leather and good quality. I'm planning on doing a follow up order for some other needed items tomorrow.

Tip for consumers:
check the sizing charts for helmet and do the messurements. Not all helmets are sized the same

Products used:
Helmet and gloves

Service
Value
Shipping
Quality
Thumbnail of user leonardn45
1 review
0 helpful votes
October 17th, 2021
Verified purchase
• Updated review

Site was easy to navigate. Good value for the bucks. The jacket is great quality and the fit is good.

Reason I chose this business:

Past experience.

Reason I chose this product:

Needed a smaller jacket for fall and winter riding.

Quality
Great Site!
October 10th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Past experience.

Thumbnail of user debrac830
1 review
0 helpful votes
September 30th, 2021
Verified purchase
• Updated review

So far so good! I'll let you know when I get the goods!
Got the goods & I love it!
Will definitely recommend!

Reason I chose this business:

Quality products!

Reason I chose this product:

Needed a new leather jacket

Quality
So far so good!
September 23rd, 2021
Verified site experience
• Previous review

So far so good! I'll let you know when I get the goods!

Reason I chose this business:

Quality products

Reason I chose this product:

Needed a new leather jacket

Thumbnail of user dwayneh96
2 reviews
0 helpful votes
October 19th, 2021
Verified purchase

Easy easy as that. Love the pictures of the things that I can get.

Quality
Thumbnail of user roberta2556
1 review
0 helpful votes
October 24th, 2021
Verified purchase

Jacket show up in time. It's well made, but the leather is paper thin. My previous leather shirt/ jacket was much thicker an the jacket an lasted 10 years. With the jacket/shirt being so thin I don't see it lasting as long.

Reason I chose this business:

I’ve gotten good products glaringly them in the past

Reason I chose this product:

Winter is coming an I laid my bike down. An my leather jacket was ripped an torn.

Quality
Thumbnail of user williamc2131
1 review
0 helpful votes
May 5th, 2021
Verified purchase
• Updated review

Very good, I would recommend leatherup to anybody. Very good selection.

Reason I chose this business:

I was looking for a good leather jacket. I have been looking for one for a while and was told to look at the leatherup website.

Reason I chose this product:

Because I need one

Value
Shipping
Quality
Very good, I would recommend leatherup to anybody
February 15th, 2021
Verified site experience
• Previous review

Very good, I would recommend leatherup to anybody. Very good selection.

Reason I chose this business:

I was looking for a good leather jacket. I have been looking for one for a while and was told to look at the leatherup website.

Reason I chose this product:

Because I need one

Thumbnail of user phils370
0 reviews
0 helpful votes
January 2nd, 2022
Verified purchase

I like the index on the left that allows you to filter in many of the specific elements you are looking for. Well designed shopping experience!

Reason I chose this business:

It had the sizes I needed available.

Reason I chose this product:

Looks like it will serve my needs - just hope the gloves are large enough for my large hands.

Service
Quality
Thumbnail of user davef655
1 review
0 helpful votes
August 3rd, 2022
Verified purchase

I purchased a vest and Jacket. Great deal. Extremely happy with my purchase. I have been looking at Jackets from Harley Davidson and their prices are outrageous.

Quality
Thumbnail of user jamesv241
1 review
0 helpful votes
January 15th, 2021
Verified purchase
• Updated review

Fast ez old men love ez

Value
Shipping
Quality
Fast ez old men love ez
November 11th, 2019
Verified site experience
• Previous review
Thumbnail of user garyh962
1 review
0 helpful votes
February 24th, 2021
Verified purchase
• Updated review

Quick purchase / SIZING - HELPFULL - Leather thicker than expected - do not fit hands as well as hoped.

Reason I chose this business:

THIRD PAIR IN LAST 7 YEARS - GOOD QUALITY - REASONABLE PRICE

Reason I chose this product:

MISSING PAIR - TIRED OF LOOKING FOR THEM

Value
Shipping
Quality
MOVED QUICKLY / ILLUSTRATION OF SIZING
February 17th, 2021
Verified site experience
• Previous review

MOVED QUICKLY / ILLUSTRATION OF SIZING - HELPFULL

Reason I chose this business:

THIRD PAIR IN LAST 7 YEARS - GOOD QUALITY - REASONABLE PRICE

Reason I chose this product:

MISSING PAIR - TIRED OF LOOKING FOR THEM

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From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

Company Representative

Thumbnail of user tims157
Tim S.
Typically does not respond to reviews

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