• LeatherUp

LeatherUp

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Overview

LeatherUp has a rating of 3.5 stars from 34,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LeatherUp most frequently mention great price, good quality, and customer service. LeatherUp ranks 1st among Leather sites.

  • Service
    166
  • Value
    285
  • Shipping
    283
  • Quality
    946

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Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
1
Negative
5

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35,892 reviews

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How would you rate LeatherUp?
Top Positive Review

“Ordered from you guys before, customer service was...”

Travis M.
9/15/22

Ordered from you guys before, customer service was great product was exactly what I ordered. Happy to order again

Top Critical Review

“Absolutely horrible experience”

Kimberly B.
2/19/24

After receiving my order,I was shocked at how low the quality was. The materials feel cheap and the construction is poor. Shocked again, I discovered the return process is worse than the product quality! I spent 44.50 and after returning the item, I have 13.50. I see that the company is not trying to give you a quality item, they are simply planning to keep 75% of the money on every return. Disgusting business practice. Enjoy your "leather" items, but don't get too close to a fireplace or oven, that cheap plastic leather is flammable...

Reviews (34,192)

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Reviews that mention popular keywords

leather jacket (751) customer service (1167) quality leather (517) size chart (845) return label (50)
Thumbnail of user josephf1017
1 review
0 helpful votes
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October 9th, 2021
Verified purchase
• Updated review

The jacket out ordered is cut one size too small the chaps that I ordered are also one size too small I ordered everything that should have fit the chaps fit like my pants the jacket fits like a shirt I wear a 3X shirt and a size 50 in pants I need to see about replacing getting one size larger for the jacket and one size larger for the champs

Reason I chose this product:

This is my first time ordering from leather up from what I was reading in a profiles it was premium quality material

Quality
The jacket out ordered is cut one size too small the...
October 9th, 2021
Verified site experience
• Previous review

The jacket out ordered is cut one size too small the chaps that I ordered are also one size too small I ordered everything that should have fit the chaps fit like my pants the jacket fits like a shirt I wear a 3X shirt and a size 50 in pants I need to see about replacing getting one size larger for the jacket and one size larger for the champs

Reason I chose this product:

This is my first time ordering from leather up from what I was reading in a profiles it was premium quality material

Thumbnail of user melvyna9
1 review
0 helpful votes
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August 21st, 2021
Verified purchase
• Updated review

Shipment delayed, product quality questionable. Size very small. Not worth the price.

Reason I chose this business:

I receive many product offers from LeatherUp and this promotion appeared close to what I was looking for.

Reason I chose this product:

Same as above

Quality
Easy, simple
August 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Product appears to be close to what I wanted

Reason I chose this product:

Same as above

Thumbnail of user seane396
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

The sizing chart is off. According to the chart a 4 XL should have done the trick, but this jacket was too small across my abdomen and no arm movement from the back.

Reason I chose this business:

CAme across an ad on anoter web site

Reason I chose this product:

Comfort and function, and it seemed to do both for me

Service
Quality
Thumbnail of user cyliem
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

Sizing is off. Ordering small sizes from most companies is normally too big for me, but I ordered a size up (small instead of extra small), and it is actually too small. Gotta figure out how to exchange sizes. First medium I'll have ever ordered.

Reason I chose this business:

It’s cheaper than other sites

Reason I chose this product:

I need a cut for my club

Quality
Thumbnail of user ericb1663
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

Not sure the size will be right, ordered 1/2 size smaller per reviews

Quality
Thumbnail of user joellenw9
1 review
0 helpful votes
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October 29th, 2021
Verified purchase

I could not understand the sizing chart. Also received a discount code in email. When I applied it to the order, it said it was not valid then it applied a $14.12 discount to the order. How confusing is that?

Reason I chose this business:

Site came up when I Googled Leathers. Nice store online

Reason I chose this product:

Going to BiketoberFest in Daytona Beach

Quality
Thumbnail of user toddg569
1 review
0 helpful votes
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December 19th, 2023

Bought boots for wife and I. My wife's boots were too tight. Tried to send them back for a refund but no one will answer the phone, email, tic tok, facebook or instagram.

Update, they finally got back to me and I returned the boots and they gave me a full refund. Looks like customer service is just slow to respond.

Tip for consumers:
Customer service could be more attentive to customers.

Products used:
boots

Thumbnail of user harlanv9
1 review
0 helpful votes
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September 16th, 2021
Verified purchase
• Updated review

It was fine. They offered the vest I was looking for at a reasonable price. I am very pleased with the service.

Reason I chose this business:

Had what I was looking for.

Reason I chose this product:

Look good. Will have to see.

Quality
It was fine
September 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Had what I was looking for.

Reason I chose this product:

Look good. Will have to see.

Thumbnail of user matthewh1572
2 reviews
0 helpful votes
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March 31st, 2022
Verified purchase

Easy to use love the belts great service probably use again

Reason I chose this business:

Like the belt

Quality
Thumbnail of user maryk1824
2 reviews
0 helpful votes
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August 6th, 2022
Verified purchase

The boots I ordered were too small. I ordered the same size as last time 5 years ago. They charged me to ship them back. Got the larger size and they fit well but like all of these boots that I've ordered and this is the third pair they turn your legs black for about a year so wear black socks.

Reason I chose this business:

It was easy

Reason I chose this product:

The boots, if they send the correct size will be adequate

Quality
Thumbnail of user tjg31
1 review
0 helpful votes
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March 14th, 2021
Verified purchase
• Updated review

Very easy ordering and fast.

Reason I chose this business:

Recommended by a friend

Reason I chose this product:

Appears to be of good quality according to reviews.

Value
Shipping
Quality
Very easy ordering and fast
March 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:


Recommended by a friend

Reason I chose this product:

Appears to be of good quality according to reviews.

Thumbnail of user warrenm161
1 review
0 helpful votes
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March 21st, 2021
Verified purchase
• Updated review

Lost my account and didn't receive discount

Reason I chose this product:

Need a new vest

Value
Shipping
Quality
Lost my account and didn't receive discount
March 14th, 2021
Verified site experience
• Previous review
Reason I chose this product:

Need a new vest

Thumbnail of user rexl38
1 review
0 helpful votes
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August 8th, 2021
Verified purchase
• Updated review

Having trouble with cart, will not keep items available

no one responded

Reason I chose this business:

Recommended

Service
Quality
Having trouble with cart
May 25th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Recommended

Thumbnail of user jayc675
1 review
0 helpful votes
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October 4th, 2021
Verified purchase
• Updated review

I have always received quality products from this company..

Quality
I have always received quality products from this company..
September 27th, 2021
Verified site experience
• Previous review

I have always received quality products from this company..

Thumbnail of user michaelb7057
1 review
0 helpful votes
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December 3rd, 2021
Verified purchase

Fast and well packaged. Great quality of leather. Loose fit in heals and tad tight front left and right sides.

Reason I chose this business:

Riding boots size 14.

Reason I chose this product:

Xelement X19405 Men's Black Tribal Skull Boots with Poron Insoles

Quality
Thumbnail of user barbis8
1 review
0 helpful votes
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March 10th, 2022
Verified purchase
• Updated review

Not t particularly easy and the description not the best

Reason I chose this business:

Great prices but I will let you know after I see the finished product

Reason I chose this product:

Great prices but I will let you know after I see the finished product

Quality
Waiting for my Leather Jacket
March 10th, 2022
Verified site experience
• Previous review
Thumbnail of user louroym
1 review
0 helpful votes
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November 21st, 2021
Verified purchase

Cant rate you yet haven't got order yet be glad rate when I get the leather shirt thank you louroy got what i orderd it is very good like it very much job well done. Thanks

Reason I chose this business:

I, found whatIwanted

Quality
Thumbnail of user kimg686
1 review
0 helpful votes
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October 14th, 2021
Verified purchase

Easy shopping, however wouldn't let me put promo code in for discount.

Reason I chose this business:

Friend recommended

Reason I chose this product:

Friend said hers fit perfect

Quality
Thumbnail of user vivians78
Melissa P.
1 review
0 helpful votes
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October 10th, 2019
Verified purchase

Unfortunately the fly zipper broke after wearing just a few times. The entire metal zipper apparatus came off. In trying to repair it, it totally fell apart. I tried calling customer service but it was more than 30 days (not much) and they didn't want to stand behind it. Very disappointing.

I like the pants a lot - but I can't rate them better with the lack of quality in the zipper.

Thumbnail of user robertd869
Stephen Y.
1 review
0 helpful votes
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October 10th, 2019
Verified purchase

Leather is rugged (and not uniformly so, Some Panels are smoother than others, other panels are softer than the rest, etc. But nothing one would be surprised, considering the price.

The zipper, however, seems to be cheap. Mine broke after wearing the jacket less than 10 times. Most likely because I am fat and put a bit of a strain into it. The part that broke: The bottom pin that slides into fastening.

Thumbnail of user robr195
Betty Z.
1 review
0 helpful votes
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October 10th, 2019
Verified purchase

Purchased this helmet because I thought it would help with my contact lenses. Does not help at all, rather it seems to channel the wind more directly onto my eyes. I love the way it looks tho, and the leather wrap is nice. Not a fan of the bright red Plastic snap for the chin strap either. Visor pops down easily when moving or stationary. Will wear it for now, until I find something better for my eyes.

Thumbnail of user debrap293
Kevin Z.
1 review
0 helpful votes
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October 10th, 2019
Verified purchase

The boot seems to be very good quality, and fits the online description well. However, if you have any unique shipping requests, or any need to contact customer service - good luck! The boots will also definitely need to be broken in, and this may take a little while. Despite his thick socks, these boots wore the skin off of part of the top of my husband's foot for about two weeks. On a more positive note, the boots are surprisingly light weight for the durability they claim.

Thumbnail of user kimc535
John M.
1 review
0 helpful votes
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October 10th, 2019
Verified purchase

I absolutely LOVE this jacket! It truly is a vintage look. I had to send the first one back because an extra large fits more like a large. I guess that's the way it goes with leather coats but I received the second one back in a timely matter. I can't say enough good things. Plenty of zipper storage, zip out liner, VERY warm. I had a patch stitched on the back and it's perfect. In a certain "brand-name" store, a coat like this would be every bit of $600.

Thumbnail of user bobg308
Mike X.
1 review
0 helpful votes
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October 10th, 2019
Verified purchase

Nice gloves for the price. I'm a brand new rider, so I don't have anything to compare them to. But they're getting me thru my first couple months of relatively cold Philadelphia weather. They're thick enough to keep your hands warm. But I still feel connected to the controls of my bike. Maybe there's some better product out there, but for $20 I'm very pleased w/my first pair of cold weather gloves. Delivery was fast and my entire order (4 items) was correct. I'll definitely buy from Leather-Up again!!!

Thumbnail of user fredw161
Cynthia E.
1 review
0 helpful votes
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October 10th, 2019
Verified purchase

Nice looking jacket with some cool looking features. Will have to use an extra liner or layering for warmth in the winter. The arm sleeves are very skinny and tight and would be a great jacket for 40 and above with nothing heavy underneath. Although the Velcro along the zipper seam makes a tight seal it is like crazy glu and sticks to everything. I went 1 size up from any other jacket I wear and glad I did. Happy with the purchase! Go one size up!!! Hope this helps!!!

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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

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Tim S.
Typically does not respond to reviews

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