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LeatherUpReviews 29,913

3.8
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
166
value
287
shipping
285
quality
941

Instant Feedback

35,761 reviews
Indiana
1 review
0 helpful votes
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The worst customer service I have had online.
March 28, 2022

The vest we ordered is way too small. Not by a little but by a lot. Now I have to pay return shipping for an exchange. I just want my money back.

Date of experience: February 26, 2022
Arizona
1 review
0 helpful votes
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Awesome jacket for a great price!
March 27, 2022

Little surprised by the size I needed according to the size chart but it fit great. What a great deal.

Date of experience: February 25, 2022
Texas
1 review
0 helpful votes
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Easy selection, multiple choices
March 27, 2022

Site could use more customer reviews otherwise user friendly and quality items bases on my experience.

Date of experience: February 25, 2022
Texas
1 review
0 helpful votes
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Love this purchase!
March 27, 2022

3X fits perfectly! Definitely measure your bust and waist. Am 5'8" and 178 lbs. Was worth the purchase and ready for my next! Quality product! Quick shipping was a huge plus! Thank you LeatherUP!

Date of experience: February 25, 2022
Texas
1 review
0 helpful votes
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Overall pretty good
March 25, 2022

Pretty good just some of the sizing i didn't quite understand on the rain gear coveralls

Date of experience: February 23, 2022
West Virginia
1 review
0 helpful votes
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Nice gloves, nice price!
March 24, 2022

Nice website, good prices & reviews. Gloves are comfortable and sized properly. Deerskin is soft and durable. I'll have these for many miles. Great price too!

Date of experience: February 22, 2022
Tennessee
1 review
0 helpful votes
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Really nice boots!
March 23, 2022
Updated review

Easy site to find products. I wanted boots, I found boots. Lots to choose from. That was the hard part. But I found a great looking boot I wanted. I bought it.

Date of experience: February 21, 2022

Nice website
December 3, 2021
Previous review

Nice website. Easy to follow.

Date of experience: November 3, 2021
New York
1 review
0 helpful votes
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Great
March 23, 2022

Fast service, delivered in one day. Quality leather jacket

Date of experience: February 21, 2022
Indiana
1 review
0 helpful votes
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Happy girl
March 23, 2022

Happy With product and how fast I received my products. All items matched and were in great shape.

Date of experience: February 21, 2022
Florida
1 review
0 helpful votes
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XElement riding jacket
March 22, 2022

Always quick shipping. You also have a great selection of hard to find products. Quality is always top of the line!

Date of experience: February 20, 2022
New Mexico
1 review
0 helpful votes
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Shady business
March 22, 2022

Went to buy a jacket and Leatherup added ~$100 at checkout. Shady, shady, shady. Any explanation would be interesting.

Date of experience: February 20, 2022
Oklahoma
1 review
0 helpful votes
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Great Service
March 21, 2022

Easy and great prices. Ordering fast and easy, only problem too many styles to choose from.

Date of experience: February 19, 2022
Nebraska
1 review
0 helpful votes
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Great communication
March 21, 2022

Easy to use, communication was excellent, knew exactly when product would be delivered.

Date of experience: February 19, 2022
Kansas
1 review
0 helpful votes
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Leather motorcycle riding boots
March 20, 2022

Good selection and prices, along with special promotions and shipping. I gave it 4 stars because the product looks like fake leather upon arrival. I will update my review once I've worn them a while to see if the leather actually holds up.

Date of experience: February 18, 2022
Colorado
1 review
0 helpful votes
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Love love love my jacket!
March 19, 2022

Fast and easy and found what I wanted! Free shipping! Can't wait to get it!

Date of experience: February 17, 2022
Louisiana
2 reviews
0 helpful votes
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Great Jacket, Gloves, and Boots
March 19, 2022

Website was a little frustrating to navigate but nothing serious. Billing and shipping was a breeze.

Date of experience: February 17, 2022
Florida
1 review
0 helpful votes
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Deerskin Gloves
March 18, 2022
Updated review

Feel great. Can wait for cooler weather to find out more about them.

Date of experience: February 16, 2022

So far so good on notifications
March 14, 2022
Previous review

So far so good on notifications

Date of experience: February 12, 2022
Texas
1 review
0 helpful votes
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Quality Leather and Vest
March 17, 2022

2 thumbs up! But I had to send one back because it was to small! I need a 2XL if you have in stock for exchange.

Date of experience: February 14, 2022
New Jersey
1 review
0 helpful votes
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Great Product
March 16, 2022

Great selections and prices. ALL Specifications listed on their website are 100% accurate.

Date of experience: February 14, 2022
Ohio
1 review
0 helpful votes
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Hard to find a pair of gloves, they're going fast!

Date of experience: February 14, 2022

About the Business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998