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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Love my new gloves!! Nice and warm!! I just wish there was a strap or a way to tighten them at my wrist cuz the elastic just isn't quite tight enough for me. But I will still wear these until they fall apart!
These gloves are awesome! Theu fit perfect and feel like butter. We are so pleased with them and they were compared to a frienmd's gloves who just bought a $100 pair and said he wished he could afford a pair like the one's I bought! No - I didn't correct him.....
Perfect timing on receiving these gloves. 35-40 degree ride to work and my hands were toasty warm! AWESOME gloves!
I love these gloves. I haven't gotten a chance to really use them yet because its summer time. But I put them on and they feel very nice. They are very comfortable and its not hard to move your fingers. They are a little pricey, but I think I'm going to love them when the cooler weather gets here.
Gloves fit nice, and are warm. I can still feel the cold air coming through at times but still my hands stay pretty warm.
I really like these gloves so far. Even in 45 degree F, they were confortable. The option to zipper off the cuff should come in real handy during warmer riding. Excellent fit. The chart was right on the money for me.
My husband just loves them. He likes that they are long for cold rides or you can zip off the extension. I did order the 2XL and were snug, but they should stretch out just fine. They are of good quality and soft leather.
Bought these for my boyfriend and he loves them. He says they are very warm. The weather here where I live gets very cold and they keeps his hands warm.
They are comfortable gloves and for the price, they are a GREAT deal! I cannot believe the quality of products I have received from Leatherup for the price. I bought boots, a jacket and a pair of gloves and dollar for dollar they may be the best purchase I've ever made on the internet.
These are very nice soft gloves that are pretty well insulated. They are well made and feel good. They have a nice anti slip pads where you need them. These will be great cool weather gloves, now I just need a nice pair of summer gloves and I'm set. I would recommend these to anyone. Great job and fast shipping Leather Up, Thank You.
These gloves feel smooth and fit good. LeatherUp gave me a good deal on these and if your a biker; these gloves are recommended on them cold days. 5 Stars!
gloves are a nice deerskin leather , well made and impressive for the cost. Gave my hubby and my brother a pair for Christmas and they LOVED them!. Really liked the removable gauntlet and they can wear them in the not so cold months ahead. Its been really too cold to ride here in No. California the past month-hitting 16-29 degrees is a little too cold for these hardy dudes!. BUT hubby wore them at 38 degrees and reported to me they "did the job"!. Hey that's why you want in a good winter glove huh?. I say these are definitely worth the money and would buy again. Had to exchange because I kept reading other reviews that gloves run Large so ordered X-Large and that was not so, they were too big. My man is 6'3" 215lbs. and a Large fit him just right. Customer service exchanged them no problem, just hated to pay for the freight- SO DO MEASURE AS INSTRUCTED!
I bought these as a gift for my son. Many of the reviews said these run small so I got him a medium. They were huge on him. These were great quality gloves. The leather was soft and they appeared well made. The lining is very comfortable. The removable guantlet is a great idea. We did exchange these for a differnt style though as they are very bulky in the fingers. If you have small hands it is difficult to get a good grip on anything. Customer service was great. They did the exchange with no problem.
great for early morning rides just not for 32 degrees
or below
These gloves worked great and felt very comfortable but only problem was someone has liked as much as I did then were stolen......Thanks Jim
I got these gloves for my lady. She loves the fit and the warmth they provide. I'll have to get a pair for myself when my others wear out.
THE GLOVES HAVE A GREAT FEEL TO THEM. HANDLING MY BIKES CONTROLS IS LIKE WEARING NO GLOVES .HAD TO GET GLOVE LINERS FOR UNDER 40 DEGREE RIDE . THE LINERS FIT GREAT INSIDE THE THE GLOVES STILL NO LOST ON HANDLING CONTROLS ON THE BIKE .THANKS FOR A GREAT PRODUCT
Gauntlet sleeve keeps wind from blowing in jacket,which is a plus, gloves are overall warm...been extremely difficult to break in...good purchase but be ready to deal with the bulkiness until properly broke in!
Very comfortable. Very attractive. I have been wearing my ski gloves instead of these; however, for longer rides, I think I will revert to these gloves. Very nice, well worth the price.
Great gloves that will keep your hands warm. I rode to work when it was 38 degrees and my hands were toasty warm with the heated grips on. With my lighter gloves, my index fingers and thumbs where painfully cold in the upper 30's, even with heated grips. The gauntlet option makes the gloves more versatile, so they can be winter gloves as well when your bike is tucked away in your living room :)
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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