LeatherUp has a rating of 3.5 stars from 34,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LeatherUp most frequently mention great price, good quality, and customer service. LeatherUp ranks 1st among Leather sites.
Ordered from you guys before, customer service was great product was exactly what I ordered. Happy to order again
After receiving my order,I was shocked at how low the quality was. The materials feel cheap and the construction is poor. Shocked again, I discovered the return process is worse than the product quality! I spent 44.50 and after returning the item, I have 13.50. I see that the company is not trying to give you a quality item, they are simply planning to keep 75% of the money on every return. Disgusting business practice. Enjoy your "leather" items, but don't get too close to a fireplace or oven, that cheap plastic leather is flammable...
After receiving my order,I was shocked at how low the quality was. The materials feel cheap and the construction is poor. Shocked again, I discovered the return process is worse than the product quality! I spent 44.50 and after returning the item, I have 13.50. I see that the company is not trying to give you a quality item, they are simply planning to keep 75% of the money on every return. Disgusting business practice. Enjoy your "leather" items, but don't get too close to a fireplace or oven, that cheap plastic leather is flammable...
Tip for consumers:
Horrible company and products
Products used:
"Leather" wallet, made of cheap synthetic materials
We were double charged for a vest return. Mark from customer service, who also handled the return, refused to assist other than to say it wasn't their fault. Mark refused to provide any contact info for his supervisor & even answered our complaint email we sent over the whole transaction. We've been customers of leatherup for years & have never been treated this poorly. We will NEVER order from them again!
Shipping is a rip off. Cost almost as much to ship as the item. Actual cost to mail could not be more than 15$
Bought my boots in may of 2023. These boots were so bad in the rain & mud that I had to buy a 2nd pair of boots from cabelas. I'm less than 9 months, being worn less than 50% of the time, the upper started coming apart from the sole. It's clear from the pictures that the sole is barely broke in & in excellent condition. They were well cared for & oiled. I've worn nothing but boots for yhe last 40yrs & I know how to care for them
Tip for consumers:
There is terrible customer service
Products used:
Boots
This was not what I ordered. The helmet box was correct, but the Helmet was wrong. I have sent a complaint to Leatherup.
No response as of yet
Returning customer
Looking for a new helmet, could've have gone anywhere, but I like leatherup. NOT SURE THIS STATEMENT IS TRUE ANYMORE
Quick and easy. I would, however, think you should provide accessories with the helmets. Example: dark face shields, mirror face shield, whether or not it came be Bluetooth adaptable, etc.
Returning customer
Looking for a new helmet, could've have gone anywhere, but I like leatherup.
Look out for hidden shipping plus label charge fees for each order. Especially if you have to return an item more than once if it does not fit right for each time it comes to your address and leaves your address you get charged 1199+ the original almost $50 shipping and if you do it more than once for a exchange you get hit for another $50 shipping fee. I refused to pay the last shipping fee and got a refund so I did not receive my full portion that I was charged because of all the hidden shipping and extra labels on top of the shipping fee customers me aware I ended up paying almost $100 in labels and shipping to return a jacket twice so I finally told them to keep the jacket and their extra fees.
Tip for consumers:
Make sure you read the fine print on shipping charges plus a label charge on each shipment especially if you do returns there is no free shipping on any aspect
Products used:
Leather jacket
UPurchased leather jacket as gift. Order was cancelled due to suspected fraud. CSR told me before refund can be issued 3-5days. So no gift this year. Thanks leather up.
Tip for consumers:
Customer Service sucks
Products used:
None.
Good easy to navigate. Product was exactly like pictures.
Have what I was looking for.
Because I liked it and the info it showed about it.
Ordered jacket through Amazon. Ordered a 4x and recieved a large. They wanted ne to pay for return shipping for their mistake. Several attempts were made to correct problem and got no response. Will do business elsewhere. Took care of return
Ok. Hope it fits. Will see…. All products different fit…..
Rain wear for riding
The jacket out ordered is cut one size too small the chaps that I ordered are also one size too small I ordered everything that should have fit the chaps fit like my pants the jacket fits like a shirt I wear a 3X shirt and a size 50 in pants I need to see about replacing getting one size larger for the jacket and one size larger for the champs
This is my first time ordering from leather up from what I was reading in a profiles it was premium quality material
The jacket out ordered is cut one size too small the chaps that I ordered are also one size too small I ordered everything that should have fit the chaps fit like my pants the jacket fits like a shirt I wear a 3X shirt and a size 50 in pants I need to see about replacing getting one size larger for the jacket and one size larger for the champs
This is my first time ordering from leather up from what I was reading in a profiles it was premium quality material
Great search tool, in stock product, available sizes and color.
Purchased before love the quality.
Christmas gift for friend of husband, can trust the size and the quality.
Shipment delayed, product quality questionable. Size very small. Not worth the price.
I receive many product offers from LeatherUp and this promotion appeared close to what I was looking for.
Same as above
Product appears to be close to what I wanted
Same as above
Fast and easy. The product is as good as advertised.
Google search for a denim vest. I liked the look of yours the best.
Good looks. Concealed weapon pocket. Suitable for club patches.
Very easy to order with return policy stated.
Found online and had good reviews.
Description and reviews were positive. Just hope size is right.
Found online and had good reviews.
Description and reviews were positive. Just hope size is right.
Buyer beware. They will not return your emails if you are trying to cancel an order and will not pick up the phone when they are clearly open.
I had ordered boots that were too tight. So I wanted larger boots. And sent back the original for just an exchange. Well i waited for over a month and didn't receive anything so I started sending emails. No one responded back. I must've sent like 5 emails. So then I decided to call. I spoke to a nice young lady who seemed very helpful and i explained the whole situation and that it just put a bad taste in my mouth so i wanted to cancel. She even saw that i made past purchases before so I was no stranger. She apologized and said ok no problem I will cancel that order and in two days you will get that refund. A week later what do I get in the mail? A box from leather up containing the boots and the exact one that does not fit me. On top of that I said ok let me check my bank account to see if i got the refund because if i did i would send the boots back anyways because I don't want them anymore and they do not fit anyways. Long story short, I got no refund which tells me she lied to me and I received an email stating the boots were sent back because it was not in the original box. Mind you the boots are brand new. What kind of BS is that? You won't take it back because it did not come in the original box? I've sent purchases back from other vendors without the original package as long is it's still new with no issues. Heck, I even paid a restock fee which was no problem too. But Leatherup is petty. They are liars and jerk you around hoping you give up. Won't return emails either 2 weeks later or at all. And no one picks up when they are suppose to. I'm never ordering from them again. Do yourselves a favor and go with Revzilla or Tobacco motor wear. By the way Revzilla gives you a military discount and Leatherup doesnt honor our vets. Very bad experience. I shouldve read the reviews first.
Tip for consumers:
Dont do business with Leatherup. You're better off with Revzilla, Tobacco motor wear or Retro bike gear. Customer service and return experience is way better.
Products used:
Highway 21 boots
Ordered jacket for 14 year old grandson that takes Boy's XL. Ordered Boys youth XL could fit a 4 year old. Very small and then you have to pay for returning. Not good at all. Then ordered 5XL and it wasn't much larger. Had to pay for returning this too.
Don't buy any of their knockoff brands (Xelement, Hawk, Outlaw). It is all garbage! The leather is low quality as are the helmets. You need to spend good money on a helmet that will sufficiently protect your head in the event of a crash. Their low quality garbage knockoff brand helmets will not do that.
The sizing chart is off. According to the chart a 4 XL should have done the trick, but this jacket was too small across my abdomen and no arm movement from the back.
CAme across an ad on anoter web site
Comfort and function, and it seemed to do both for me
After the third message, they finally read my message. Previous attempts where just bla bla blah who cares!
They could give a S#!¿!
Won't choose again
Won't choose again. Super cheap cotton tee shirts.
It was okay, the shipping surprise came at the end and not the beginning
Sizing is off. Ordering small sizes from most companies is normally too big for me, but I ordered a size up (small instead of extra small), and it is actually too small. Gotta figure out how to exchange sizes. First medium I'll have ever ordered.
It’s cheaper than other sites
I need a cut for my club
Leatherup is so great. They're patient and the follow through is perfect.
Size no were near correct. Have to pay for returns because there your sizing is not even close? Was ready to place another order but I canceled it because I assume all your sizes run small. Won't be making any other purchases
shouldn't have to pay for returns when your sizing is way off, i normally wear a 2xl ordered a 3x and still way small
Looked good but bad sizing...
Looked good
Size no were near correct. Have to pay for returns because there your sizing is not even close? Was ready to place another order but I canceled it because I assume all your sizes run small. Won't be making any other purchases
Looked good but bad sizing...
Looked good
After following the measurement scale, the helmet still doesn't fit. Now I have to pay shipping to get the problem fixed. Awesome thanks
Found it online, wanted to support a business other than amazon
I need a good helmet
Quick and efficient. Nice jacket very happy with it.
Online search
Replacement for lost jacket (house fire)
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...