• LeVel

LeVel

Overview

LeVel has a rating of 2.28 stars from 403 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LeVel most frequently mention customer service, auto ship, and weight loss problems. LeVel ranks 374th among Vitamins & Supplements sites.

  • Service
    74
  • Value
    76
  • Shipping
    76
  • Returns
    55
  • Quality
    72

This company does not typically respond to reviews

Positive reviews (last 12 months): 36.4%
Positive
4
Neutral
0
Negative
7
76
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Product is overpriced and not effective, the reps are sneaky and the customer service is poor at best.
  • Credit card information stolen and used at this company.
How would you rate LeVel?
Top Positive Review

“Amazing”

Jennifer O.
12/14/23

I have lost 75 pounds using the Thrive Elite products. My energy and mental clarity is amazing too. I highly recommend this product.

Top Critical Review

“Awful product on a pyramid scheme and I see zero results on people that use this garbag3”

Shawn H.
2/23/24

If you wanna end up diabetic then this is your product plus the pyramid scheme used to climb the ranks. Every person I know who sells this is uneducated and very pushy of this God awful product. Stick to the basics with vitamins and actually put in the work. This product should be banished

Reviews (403)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (70) credit card (16)
Thumbnail of user shirleyr438
1 review
29 helpful votes
March 15th, 2021

Last month while trying to order, I ended up with double shipment with no way to cancel the mistake or contact anyone by phone. My emails went unanswered. I put my account on pause to prevent another fiasco. Another order I was not expecting obviously has been placed and now Im out 167.99 I cannot afford. I was given a phone number, which is a fax number-very "helpful." The product itself is good, just don't get surprised with glitches.
Shirley Ramey

Tip for consumers:
Autoship is a scam and apparently no way to reach anyone at Thrive/LeVel for assistance.

Products used:
Nutritional product

Value
Shipping
Thumbnail of user stephaniem2075
1 review
23 helpful votes
August 1st, 2021

What concerns me most about the company is what i noticed when the shipping kept failing. Going without thrive for a couple days is like coming off of crack. I saw a review about the product using illegal stimulants but to be honest it kinda feels true. I have absolutely no proof about that but being a loyal 4 year thriver im concerned with how bad the withdraws are when i run out. The fda needs to look into the products.

Thumbnail of user billj666
1 review
3 helpful votes
June 17th, 2022

I find that the product has worked for me. I do detect a better energy level and alertness. The Shakes are great and I take the capsules. Unfortunately, my skin reacts negatively to the Patch. Itching and Skin Welts. I went to keeping the patch on for just 12 hours instead of the recommended 24 hours and I still got a skin reaction; no matter how much I rotated the patch locations. I've also talked to other members of my gym who use the product and it's pretty much split down the middle for skin reactions. You either have a reaction or not. It's something to be aware of.

Thumbnail of user kimberlyr435
1 review
24 helpful votes
April 10th, 2020

Everytime I put a patch on I got an itchy square patch... bicep... thigh... ankle... back shoulder... and it was sore... shakes are great though... I've lost 8 pounds in 2 months. But also been working out too... I think they should re-evaluate the patches... they are more of a placebo to me...

Thumbnail of user katef265
1 review
8 helpful votes
February 18th, 2023

I loved the energy when i first started but I built a tolerance quickly. Then I actually gained weight and it was strangely in my stomach area. Typically when I gain weight, it goes to my legs and butt. It wasn't a good look! When I told my promoter that I was quitting for this reason, she tried telling me that I'm taking it wrong, (Dumbest suggestion I've ever heard). I told her there's no way I'm taking it wrong, then she tried pushing new products on me to see if it would help. I couldn't afford more products on top of what I was already buying. It was hard enough spending $175 a month. And another beef I have is they don't cut breaks for loyal customers. I mean NEVER! The only people who benefit from your loyalty is the promoters. Then they suggest you become a promoter so you can get your products for free off the backs of two innocent people. It's a demented way at looking at things. And lastly, the entire Thrive community is very cult like. It's like their drug, it's all that matters to them.

Tip for consumers:
The only reason why some lose weight is because they are severely obese and never exercise. They start changing their habits when they start Thrive (as suggested) and they lose weight for that reason. It's not the product.

Products used:
Three step system. Thrive supplements, Thrive shakes and Thrive patches.

Service
Value
Shipping
Quality
Thumbnail of user dianec58
1 review
37 helpful votes
January 14th, 2016

I used the thrive patches for about four months and I really liked the way they made me feel. Then one day I developed a severe allergic reaction everywhere on my body that had a patch on it at one time or another was now a raised red itchy rash! I always washed the areas with patches thoroughly after removing. I'm still dealing with the rashes and I stopped using the patches right before 12/25/15. I was even put on oral prednisone by my doctor to help stop the allergic reaction along with benadryl x 3 daily. Today (1/13/16) I'm still dealing with these areas of rash that wake me up at night because the itching is so bad! I contacted Le-vel through email to let them know what was happening and asked to speak to someone. I received a generic response. Le-vel had absolutely no compassion at all! Apparently nobody is allowed to talk with anyone in that company! Shame on you Le-vel!

Thumbnail of user jackieh747
1 review
2 helpful votes
February 18th, 2023

I believe it's the ingredients in the Patch that did me in. After three days of taking all three products, I had clarity of thinking, energy, no more food cravings, I was light, bouncy, and felt like I was 20 again. I work on an ambulance, and I was hauling patients up and down the stairs, lifting heavy stuff, my lieutenant even said "you're on drugs!" Well - during that first week, and then the second week, I was getting major dizzy spells. I'd have to lay down wherever I was. I often felt like I was going to pass out. Until that last day I ever took it. I'm on blood pressure pills. I took a hot shower before going to bed, took my blood pressure meds while I had the Thrive patch on. Suddenly, I felt so horrible I had to sit down. I had my son call me an ambulance. My blood pressure plummeted to 70/30. Within a few more minutes it was down to 50/30. I thought to myself this is it, I'm going into Cardiac Arrest. I felt like I stopped breathing, and I began "floating away". Next thing I know - I was in the ER and they had lots of fluids going into me. I never took the product again. I'm sad because it DOES everything they say it will do - loss of appetite therefore loss of weight. More energy, more clarity in thinking, feeling more positive. But my cardiologist said a few of the ingredients in the patch lowers blood pressure, and the caffeine must be too high, because it made my pulse rate super high. Which would sometimes make me antsy and edgy. I'm sure the raising of the pulserate along with the lowering of the blood pressure could have killed me, literally. I've been off everything for three years. This week, I ordered the Level shakes replacement meals. They are full of vitamins and everything good for you. I'm going to give it a chance. I will NEVER EVER EVER do the patches again. If I can handle the shakes, I may start doing the vitamins again. The problem with the patch is that Level fails to list how much of each ingredient is in the patch. I'm sure they do that on purpose because there's probably too much of everything - the Forslean, Garcinia Cambogia and the caffeine. Be aware of the patch if you start getting dizzy - listen to your body's signals, and take the patch off. So far so good with the shake, but it's only been a day back on it. I love the candy cane one!

Products used:
Shakes, Vitamins and Patch

Thumbnail of user sophs4
1 review
4 helpful votes
January 15th, 2021

I'm on my third day of step 3 thrive experience. I gotta say it has been a rollercoaster of 3 days I was excited and also nervous to try. I'm in the UK so this is relatively new to us. Day one was just a normal day I find cravings did stop didn't need a cigarette or coffee and urinating all day non stop. Day two I woke up awake I mean eyes open from the moment I woke up baring in mind I went to sleep at 2 my body just woke it's self up at 6:35 wide eyed I'm now on day 3 I slept in today and I woke with a funny head up until I took my 3 steps my mood has been up and down mostly down very irritable with the kids which I don't like:(which I hoped it would give me more patience but so far hasn't I know it can take a while i feel as though PMS is about to start if I'm honest that's how I feel not good really but mood can go up! Weird My eating habits are gone nothing sweet/junk craving only healthy things and water, I would say this product works how well I'm not sure as I like how it's curbing my bad eating Habbits. Only problem for me is the reps don't really help all they ay is yes this is normal for thrive means it's working or I'm not eating enough or yes this is why thrive does! I do know there's good and bad reviews about this product a lot by who sell it this is a completely honest review Ive got the month and want to give it the chance to kick in but it's not a miracle pill you don't get this mad energy kick they rave about unless mine is yet to come as I know it is different for everyone and there isn't a lot of details any on the internet of anyone else's experience it's al relatively bad or saying it's a scam? Always good reviews come from a rep I really do hope my mood changes I know that it can take time I wouldn't say that this is a scam because it has worked better on other areas I needed help on but I haven't had that big energy and mood boost yet!

Products used:
Life style capsules, shake, dft patch balance

Service
Value
Shipping
Returns
Quality
Thumbnail of user kg200
1 review
18 helpful votes
July 30th, 2020

Powder doesn't mix well and patches the residue you have to scrub your skin raw to get the sticky off. And I think it's over priced. If those 3 things can be corrected and drop the price in half. I'd give it 5 stars

Thumbnail of user sherrieb99
1 review
0 helpful votes
May 28th, 2022

Hello. I been taking thrive for two weeks and I have only lost two pounds. I take the pills, shake, and patches and I follow directions on the package and it don't seem like it's doing it job. Than I can weigh in another week and I gain a pound and I'm doing the same thing it just don't make any sense.

Tip for consumers:
My daughter and her friend used this site their the one who told me about it.

Products used:
Pills,shake,patches LeVel premium

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeniferl47
1 review
0 helpful votes
September 7th, 2022

I really enjoy Thrive. It helps with my energy levels most days. I have a medical condition that really knocks me down some days, i only work part time because i physically cant work full time. I just cant afford the product :(

Service
Value
Shipping
Quality
Thumbnail of user ericaf62
1 review
15 helpful votes
August 17th, 2019

I believe this might work for some people But not everyone. I tried it for 3 days (vitamin, shake, and patch) and I didn't feel energized, if anything I actually felt EXHAUSTED on the third day. It's been a long time since I've ever felt that tired. I have used a charcoal face mask from Level though and it was actually nice. Dried out my face a bit since I have very sensitive skin but it actually helped a lot with my black heads. It's the only face product I've used that's actually made a difference

Thumbnail of user kristenh150
1 review
13 helpful votes
May 6th, 2020

The shakes give me awful heartburn & honestly they sit heavy in the morning. The strict schedule of how you MUST use the 1, 2, 3 for them to work just isn't for me! I wake up take my vitamins, before work use the white label patch and love Rest, Expand and Balance. So no I don't love 1, 2, 3 but I love, love, love what I do use! It is not a scam it is real but it's not a magic wand that's going to just make you happy & skinny lol It's an aide to a healthy lifestyle.

Thumbnail of user chantalm118
1 review
1 helpful vote
July 13th, 2022

Love Thriving but as a Canadian it is so expensive it's crazy.
Always wishing that prices would be less.
So looking what other companies are my options as a Canadian.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathyi178
1 review
3 helpful votes
October 9th, 2021

I started with a 6day sample and it started out good so i ordered a month thinking it going to get better. Well it did so i thought well im going to get a couple months ahead so I can save up so now I have a 2month supply and things went down hill after being in a month and 6 days plus 2 months ahead now getting bad stomach cramps extreme gas ABSOLUTELY NO ENERGY. Which was my only reason of starting in the first place and good night sleep plus im getting occasionally a slight headache I have not changed my routine since the beginning so not sure whats going on im not sleeping but a few hours a night like i always have before starting thrive And Not getting the energy I wanted so bad im also getting a huge crash mid day. Ready to. Take a nap that I always used to do I really believe in this product now I think I made a mistake ordering this in the first place PLEASE ANYONE ELSE START OFF GOOD THEN ALL WENT DOWN HILL?

Products used:
All 3 steps THRIVE

Service
Value
Shipping
Returns
Quality
Thumbnail of user carlac40
1 review
20 helpful votes
January 5th, 2017

Is there an EASY way to cancel? Phone #? I am trying to cancel my monthly order HOW do I do this? I tried the phone # and it brings me back to support help But cant seem to get any one to HELP me do that? Any Ideas?

Thumbnail of user christinad56
1 review
10 helpful votes
September 30th, 2017

I started Thrive 1st day thru 16th i felt awesome except for one thing Lactose... shake says contains milk and soy... before ordering 2 promoters said.it would not be a problem the pills get u ready to tolerate the shake... ok no it doesnt... my abdomen was so messed up i was miserable for 16 days... i contacted my promoter... who 3 wayed on pm in Facebook she was a nurse who proceeded to tell me "Oh no this is Lactose free!" I hate smoke being blowed up my $#*!! Blah blah blah bull$#*!... so i stopped for 2 days... 3rd day only took the pills started cramping and bloating 4 hrs later trying to stay positive took pills only day 2... nope cramping and $#*!ting all day... probiotics and prebiotics do not cure a true lactose intolerant person just dont lie to me. So im done but it did give me clarity and energy all day... so if u are not lactose intolerant go for it!

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Le-Vel is the fastest growing health and wellness movement in the world. Discover the THRIVE premium product line and join over 4 million thriving customers.

Company Representative

Thumbnail of user lizr53
Liz R.
Typically does not respond to reviews

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