• Lazada MY

Lazada MY

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Overview

Lazada MY has a rating of 1.31 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Lazada MY most frequently mention customer service, and live chat problems. Lazada MY ranks 671st among Marketplace sites.

  • Service
    30
  • Value
    29
  • Shipping
    29
  • Returns
    25
  • Quality
    26
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
83
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The first time, a customer service agent told me that the delivery was delayed to 4 more days.
How would you rate Lazada MY?
Top Positive Review

“Affordable and too many choices to buy online”

Amirul n.
7/16/19

This lazada website selling goods and deliver to your home using courier. The apps is very friendly user and very efficient to make a payment to the goods that we bought from them.

Top Critical Review

“Sad excuse for an online retailer”

John K.
12/4/23

Lazada is a poor and incompetent version of amazon.com. Lazada could not handle shipping as they are late all the time nor can they handle customer support as most staff is incompetent, rude and they don't actually ever listen what you are saying. All they know is script based replies and doing as less as possible. Used to have some kind of decency as a platform but this was years ago. Recommend to avoid it at any cost as you don't want to deal with their customer support as its nervewrecking. And you have to deal with them as if you order something, probability is that its late and maybe never arrive. And you cannot cancel your order as they have zero procedures in place to actually handle delays. Useless platform and hope people will understand it soon enough.

Reviews (104)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (33)
Thumbnail of user peil2
1 review
2 helpful votes
October 2nd, 2017

I buy on line as I like the convenience. I'm never in a rush so I dunt mind even if there is a delay receiving the items. So far I wanted to buy two items on Lazada, after reading one review, I stopped myself, as it was more expensive, it was a 300 percent mark up d seller! The other Ikea item unfortunately I already ordered, later only to find out on Ikea website I could hv saved almost RM40 had I gone to Ikea and picked up d item myself. So always write reviews, read others review, so we know which items are not a good deal to buy on Lazada!

Thumbnail of user nurulh
1 review
0 helpful votes
October 9th, 2014

I bought laptop lenovo yoga pro 2 from the website. They sent me the laptop with wrong warranty and no sleeve bag for the laptop. I rang the customer service, they say that I have to return the whole set and wait for a new set. Its just time consuming... I hope I will receive the correct order this time. Will update when I hear back from them.

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About the business

Widest Range of Mobile & Tablets, Home Appliances, Tv, Audio, Home & Living At Lazada | Best Prices?__ Fast DELIVERY | Cash on Delivery? Effortless Shopping? Best Customer Care!

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