• Lax.com

Overview

Lax.com has a rating of 3.04 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Lax.com ranks 20th among Sporting Goods Other sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    1
See all photos

What reviewers want you to know

Positive highlights

  • We have bought from them before and always had great customer service and fast shipment!

Critical highlights

No critical highlights yet

How would you rate Lax.com?
Top Positive Review

“I was VERY happy with my order.”

Lauren F.
1/24/18

My items came very quickly and were of very good quality. My son loved everything. I was VERY happy with the customer service as well. Thanks for making buying online so easy. I will order from here again!

Top Critical Review

“5 months and counting - no merchandise”

Josh S.
3/6/20

My son's cross country / track teams designed new uniforms and I paid for and ordered his in October. It hadn't arrived by December and they claimed it "takes several weeks" for a customized order. Its now March and no shirt and no notice from the company about the delays. How long does it take to make a shirt? Why can't you notify someone if there are delays. He's about to start the outdoor season. I paid for a shirt he's not even going to be able to wear it appears. FIVE MONTHS AND NOTHING!

Reviews (23)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user laurenf46
1 review
1 helpful vote
January 24th, 2018

My items came very quickly and were of very good quality. My son loved everything. I was VERY happy with the customer service as well. Thanks for making buying online so easy. I will order from here again!

Thumbnail of user katiew89
1 review
1 helpful vote
January 22nd, 2018

Exactly what I ordered and came so quickly! I am thrilled my son who is trying lacrosse for the first time can use this starter set for the season. Great price too

Thumbnail of user dh504
1 review
1 helpful vote
January 17th, 2018

Great selection of products. Great prices, I can always find a coupon. Orders are always shipped quickly. Very pleased with Lax.com.

Thumbnail of user patrickb140
1 review
1 helpful vote
January 15th, 2018

The service provided by lax.com has always been unparalleled in my opinion. They offer fast shipping and quality customer care. I have loved all of my products from lax.com, and will use them again in the future

Thumbnail of user tjm16
1 review
1 helpful vote
January 17th, 2018

Excellent, fast shipping, great site, and the coupons are amazing, overall one of the best sites to buy gear from.

Thumbnail of user jamiej56
1 review
2 helpful votes
January 6th, 2018

Will definitely buy from Lax.com again! We have bought from them before and always had great customer service and fast shipment!

Thumbnail of user alexm343
1 review
2 helpful votes
January 6th, 2018

FedEx delivered to the wrong house but I managed to get them and the website was a bit slow but the guest account idea is really goos

Thumbnail of user kims306
1 review
2 helpful votes
December 30th, 2017

:)placed an order last minute for Christmas... what was in stock I rec'd quickly. We are waiting for 2nd half of delivery due at the beginning of June.

Thumbnail of user christopherh120
1 review
2 helpful votes
December 30th, 2017

I ordered my son's starter Lacrosse kit with the standard free shipping on the morning of Dec 20th and it was delivered Dec 22nd at 11 am! Considering I am in San Diego and it was coming from Connecticut, during the holiday crunch, I was really impressed! Or package was wrongly delivered by UPS to our neighbor several houses down. Unaware of the mistake, I contacted LAX.com customer service at 9 pm their time and informed them UPS said it was delivered but I did not receive it. LAX.com responded 8 am their time the next morning, which was a Saturday on Christmas Eve Eve. I was blown away! They started a claim with UPS right away until eventually my neighbor brought the package later that night.

I shopped around a fair amount and their price was the best. We are fairly new to Lacrosse so I am not familiar with all the gear/brands but all the equipment appears to be quality products. It even came with a free mouth guard and lip balm!;-D

Was really pleased with my experience. Thanks LAX.com!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Lax.com is the Most Trusted Online resource for Lacrosse Equipment, Apparel, Scores/Stats, Game Highlights and Custom Team Lacrosse Gear.

Company Representative

Thumbnail of user dawnn40
Dawn N.

How do I know I can trust these reviews about Lax.com?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Lax.com?