• LawDepot

2018 CUSTOMER CHOICE AWARD

LawDepot

Overview

LawDepot has a rating of 4.42 stars from 1,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention legal documents, easy process, and monique hall. LawDepot ranks 3rd among Legal Documents sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 92.1%
Positive
419
Neutral
20
Negative
16
11
See all photos

What reviewers want you to know

Positive highlights

Critical highlights

  • The lady in customer service was not friendly and spoke rudely in her tone.
  • I may have to cancel my credit card to keep Law depot from stealing my money.
How would you rate LawDepot?
Top Positive Review

“A little unsure if this is good enough”

Daniel H.
2/5/24

A little unsure if this is good enough. Also my fault that I Was trying to use discover card and realized you did not except discover

Top Critical Review

“Poor experience”

Dhruv G.
2/3/24

Poor after service experience. New comers be aware on name of free first week trial I loosed my money. Rude agent interaction. Agent wants ready to listen any concerns

Reviews (1,149)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (58) credit card (46) law depot (49)
Thumbnail of user victoriak728
1 review
0 helpful votes
January 26th, 2024
Verified purchase

I needed to create a contract document as an independent and this is exactly what I needed. LawDepot made this so easy. I will definitely be using this website again for any other needs I have.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Victoria,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user gloriam1085
1 review
0 helpful votes
February 16th, 2024
Verified purchase

Easy and user-friendly. Thank you for the assurances and help.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Gloria,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user juliah975
1 review
0 helpful votes
February 16th, 2024
Verified purchase

Finding LawDepot has made me confident to enter into agreements with other people and businesses without having to constantly engage with lawyers. Thanks Law Depot, for allowing small businesses access to the law at an affordable price.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Julia,

Thank you for the 5-star rating. We appreciate you using our site for all your legal document needs.

Regards,

Divine
Customer Support

Thumbnail of user josepha2133
1 review
0 helpful votes
March 25th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Joseph,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user christinao390
1 review
0 helpful votes
August 28th, 2023
Verified purchase

Cody was great--was helpful in walking me through each step to upgrade my purchase and see that I was only charged once for a glitch that occurred.

Thumbnail of user callyf3
Cally F. – LawDepot Rep

Hello Christina,

We appreciate the Feedback, and we will pass that on to Cody. Thank you for using LawDepot.

Regards,

Cally
Customer Support

Thumbnail of user anthonyb1625
2 reviews
0 helpful votes
January 24th, 2024
Verified purchase

Law Depot is the best. Been great for me for years.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Anthony,

That is such a pleasure to hear. We appreciate the review and thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Thumbnail of user theresac1141
1 review
0 helpful votes
August 18th, 2023
Verified purchase

LawDepot is amazing, its simple and professional. I have used LawDepot all resumes my kids or husband need as well.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Theresa,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Thumbnail of user yvettef164
2 reviews
0 helpful votes
February 12th, 2024
Verified purchase

I LOVE LawDepot for all of my business and personal document needs. Thank you!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Yvette,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Thumbnail of user jimt1164
1 review
0 helpful votes
February 19th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jim,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user melissar2140
1 review
0 helpful votes
September 24th, 2023
Verified purchase

I'm grateful that you have made it easy to create legal forms. Thank you.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Melissa,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user jennifero1474
1 review
0 helpful votes
February 21st, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jennifer,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user russi117
1 review
0 helpful votes
February 21st, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Russ,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user irenew202
2 reviews
0 helpful votes
February 29th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Irene,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user paulh3729
1 review
0 helpful votes
March 1st, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Paul,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user annad1376
1 review
0 helpful votes
March 6th, 2024
Verified purchase

Easy and fast. Thanks!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Anna,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user vincentp511
1 review
0 helpful votes
March 7th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Vincent,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user justinz235
1 review
0 helpful votes
March 7th, 2024
Verified purchase

Thank You..

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Justin,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user ronx138
1 review
0 helpful votes
March 8th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ron,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user jackg1065
1 review
0 helpful votes
March 10th, 2024
Verified purchase

Very efficient. I use this website for several legal documents

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jack,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Thumbnail of user samw1059
1 review
0 helpful votes
March 10th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Sam,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user rutho745
1 review
0 helpful votes
March 22nd, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ruth,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user matthewg1859
1 review
0 helpful votes
March 24th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Matthew,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user bent844
1 review
0 helpful votes
March 24th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ben,

We appreciate the feedback. We are glad we were able to help.

Regards,

Divine
Customer Support

Thumbnail of user bettyu560
1 review
0 helpful votes
October 29th, 2023
Verified purchase

Excellent user friendly program! Thank you so much!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Betty,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user thomass3903
2 reviews
0 helpful votes
March 27th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Thomas,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.

Business History

Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.

Company Representative

Thumbnail of user kathiek2
Cynthia S.
Manager, Customer Support
Typically responds within 2 days
If you have questions or comments, or need resolution, contact me at my toll free phone number: 1-866-608-1020, extension 313 between the hours of 8am to 7pm Monday to Friday. I have over 40 years of customer resolution experience and I would be happy to assist you.

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