• La Vinotheque

La Vinotheque

Overview

La Vinotheque has a rating of 4.81 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with La Vinotheque most frequently mention great service. La Vinotheque ranks 109th among Wine sites.

  • Service
    5
  • Value
    5
  • Shipping
    3
  • Returns
    1
  • Quality
    5
Positive reviews (last 12 months): 100%
Positive
6
Neutral
0
Negative
0
How would you rate La Vinotheque?
Top Positive Review

“Not bad”

Helen L.
2/20/21

Not bad. Good service. Girl who served us were very kind. I like it and can recommend. Welcome to this place. Good beer

Top Critical Review

“We never got the product.”

Lesa B.
1/7/19

My money was refunded quickly, but I never received any product. Everything was out of stock. At the Time I placed the orders there was no indication that the items weren't available. There was no theft or anything like that, just a huge inconvenience.

Reviews (37)

Rating

Timeframe

Other

Thumbnail of user lesab14
1 review
1 helpful vote
January 7th, 2019
Verified purchase

My money was refunded quickly, but I never received any product. Everything was out of stock. At the Time I placed the orders there was no indication that the items weren't available. There was no theft or anything like that, just a huge inconvenience.

Thumbnail of user robertr753
Johnatan B. – La Vinotheque Rep

YOUR CREDIT CARD REPORTED different Address Verification Status and Did Not MATCH YOUR BILLING ADDRESS. Cardholder security is important to La Vinotheque. In an effort to protect cardholders and La Vinotheque from fraudulent transactions, We apologize for any inconvenience this additional step requires; this security policy is in place for your protection.

Thank you for your understanding.

Thumbnail of user lisah679
1 review
2 helpful votes
December 7th, 2018
Verified purchase

I am disappointing. I paid for UPS 3 Day Select and the cost of the shipping is
Very expensive for $54.84, and I didn't receive it on time.
A day late already and it is inconvenient for me that I have to wait around to receive the package (require signature). Still waiting for the package...

Thumbnail of user robertr753
Johnatan B. – La Vinotheque Rep

Dear Lisa, UPS & FedEx are a separate company and operates on their own procedures. We are Sorry your "UPS" experience did not meet your expectations. You should call us Instead. Please contact us La Vinotheque at 1-877-319-7683, to discuss your concerns.

Federal Laws, USP or FedEx requires an adult aged 21 or older to sign for every package containing alcohol.

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From the business

La Vinotheque can help you live a better life.
We are a full service wine and Liquor store with a very strong emphasis on
Customer satisfaction. Our wine classes and seminars unique in the greater Hartford area, are clear proofs of our experience and fine wine and liquor knowledge.

Business History

Established in the historic town of Farmington, Ct. Since 1984. We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. Our commitment to quality continues today. La Vinotheque unique brands are a nationally recognized portfolio in the premium beverage alcohol. Our dedicated and knowledgeable staff are qualified to deliver this exceptional products to the most sophisticated and demanding markets in the country. All under the leadership of our dynamic executive team.

Company Representative

Thumbnail of user robertr753
Johnatan B.

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