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Claim Your BusinessLast Call has a rating of 1.67 stars from 79 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Last Call most frequently mention customer service, business days, and online chat problems. Last Call ranks 270th among Designer Clothes sites.
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I am a regular shopper at Last Call in Austin, TX. Always love the merchandise, though some of it is too broken, scratched, or dented to compel me to buy at times, but hey, that's why it's a bargain, right? Well, this year the president's Day sale blew me away! The inventory in the home section ( Horchow area) was even better than usual, and the deals were amazing for president's day, but what really made my day- actually whole weekend- was the great customer service. MARTHA is always a pleasure to deal with, but she worked so hard to help me this time; because of her effort, I was able to score so many great deals. She is hard-working, knowledgeable, and pleasant- even when things get hectic. Neiman's Last Call is very lucky to have her, as are we customers who have the guts to dig through all the goodies in the home warehouse. She absolutely ALWAYS goes the extra mile- for each of her customers! One action Marcia took was to get help for me from a gentlemen named PETE, who is a manager, maybe of the back warehouse and inventory- not really sure, but my goodness, what a nice job he did! He was so very helpful, pulling items, checking prices, verifying all parts were included in my lighting items, and I observed him doing the same for other customers as well. Finally, he carried and carted my almost 30 large and unwieldy items to my car and into my husband's suv. All the while, though working up a sweat on a cool day with his helpful manual labor, he was courteous, understanding, and positive. I could not have been better served, by either Pete or Marcia. So, I hope NM knows what great ambassadors the two of them are for their brand. Made my brand loyalty all the stronger!
I bought some shirts online from Last Call Groceries They never arrived I emailed them getting a reply from a different person every time offering me 50% refund which I refused. I was eventually promised a full refund but that it may take up to a month to show up I never received the refund. Will now claim against my credit card
This is my favorite site for online discount designer shopping. The site is easy to navigate with useful filters for size, discount, designer, price, newly arrived. The sizing filter is super easy compared to other sites. The descriptions of the items are pretty consistent and the photos are detailed and can get enlarged. I use Shoprunner for free shipping and returns but they typically offer free shipping with purchases over $99. I have had some glitches during peak sales with purchases. Also, customer service seems very entry level and unempowered to make decisions. Overall my most frequently used site, particularly to send gifts as well.
I recently ordered from this Neiman Marcus discount site and was quite pleased with the result. I received exactly what I expected quickly. Materials were of first quality, exactly like those I have purchased at N-M itself. N-M is more expensive than the department stores I normally patronize, like Nordstrom and Bloomingdales, I had some trepidation paying close to Nordstrom prices for items an bargain outlet of N-M at similar, i. E., would I receive lower quality for similar non-sale prices? At least on this occasion the answer was no. (Purchased items included shoes, ties, socks.)
I have never had an issue with Neiman Marcus Last Call and love the clothing I find there. I find it really difficult to shop for clothing I like in stores, so I come to this site to find items that I would likely not find in a store due to my level of impatience. My favorite designers to order are XCVI and Young Fabulous and Broke as the fit is always great and the clothing is very comfortable. In my experience, sizing recommendations and quality are above average and my 3+ orders shipped very quickly. I was surprised to see some of the negative reviews here as I have not had an issue yet. The only reason I gave them four stars and not five is that I have not had to contact customer service for any reason, so I am not really equipped to provide feedback there. I enjoy shopping at this site and have always had a really positive experience.
Visit Last Call for gorgeous designer handbags, beautiful designer dresses and designer shoes from fashion's top names.
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