• Last.fm

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Overview

Last.fm has a rating of 4 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Last.fm most frequently mention new music. Last.fm ranks 4th among Radio sites.

  • Service
    2
  • Value
    3
  • Shipping
    2
  • Returns
    2
  • Quality
    3
How would you rate Last.fm?
Top Positive Review

“This website is amazing”

Roger B.
6/21/19

I've used last.fm since 2015. This is great when you see the evolution of your music preferences, statistics can say really a lot about you and that's how you remember what has happened in October 2016, for instance, your mood and inner state. Also, recommendations work well and help you to discover new bands that you probably will like. Also, there is a lot of information about the bands.

Top Critical Review

“The decline of a great site.”

Aleksandar F.
11/25/20

On May 30,2007, CBS took over a platform that used to be helpful but has become the opposite. When you report bullying, harassment, or mobs, it gets ignored. If trolls raid you, they say it's your fault. If you contact the staff, they might not respond for months. Even if they do, their answer is a copy-and-paste that doesn't help. When you voice your concerns to the administration, they assure you they take the matter seriously, but because of privacy concerns, they cannot provide you with any updates. That means they won't help you, and you're on your own. They don't help; they neglect, and when problems arise, they claim they aren't responsible for anything that happens on their platform. If you're being harassed or stalked, or if there are spammers, vandalized Wikipedia articles, voting manipulation, trolls, robotic accounts that inflate the charts, or circumvents, the platform won't do anything to stop them. Criminals can do whatever they want, and they're never punished or banned. Even if users report them repeatedly, the administration takes no action. Liftarn was the only moderator I saw who was good. They locked Wikipedia articles to prevent vandalism, but that's the only time I saw a moderator do their job. My friends and I have reported issues, but the team always overlooks them. They say, "Opinions are allowed," but given the biased fandom community, it's pointless to express your opinion when you're not allowed to. The staff is unprofessional, disregarding trolls or violating users. Last. FM is turning into another bland social media site. Mistakes are everywhere, and the support team has no desire to terminate them. Last year, they launched new terms of service that censored many bands who shared the same page. It takes years for an old bug to be fixed, and even if it is, it's done sloppily. A straightforward request takes years to implement. People have been asking for this feature for over ten years, and the team still hasn't implemented it yet. When it takes five years to implement a username change, a basic feature every site has, it tells you enough about how bad they are. Robotic accounts are running rampant on their platform. The same band has been on the No. 1 list for several years. It's rare to see another artist or musician on the charts. BTS is a perfect example of such abuse. People asked the administration to abolish their robotic accounts because they outperformed Mr. Brightside, but they did nothing. They accepted their actions by pinning a screenshot on their official Twitter account. That was despicable. What they did was spit in the face. If you file a complaint and send it to the website, they may label it hostile and threaten to suspend or terminate your account, even if it is constructive. They may also delete or hide your complaint. A moderator locked a thread about this issue and warned the author that they would face consequences if they continued. The community manager says that you can't criticize something unless you've listened to it, which is unfair. That is censorship and dictatorship. Accusations of toxicity and bullying have been made against this community, but the website administration is reluctant to intervene. However, they will act to remove negative comments about certain popular bands if requested by their fans. The website removed numerous features, and the replacement forum has unresolved problems. If you want to discuss music with others, you must create an account on other websites. The mailbox is outdated and frustrating to use. There is no report button for spam or trolling, and it is difficult to keep track of conversations. The community manager censures members if they complain too much, and trolls can post inflammatory comments without consequence. The moderators are unhelpful, and the community manager is biased. Since its launch in 2015, the website has been declining, which has left many people dissatisfied with its current state. Look up pages for popular bands such as Radiohead and Opeth. They are full of toxic comments that show bigotry and misogyny. This is a septic tank. Tags are misused. With all their tags, trolls label many artists and bands. You cannot post a comment or start a discussion with someone without the idiots replying to you and eradicating the conversation you had with someone by writing inane replies. Their community manager is biased, arrogant, intrusive, relentless, and unprofessional. They have an atrocious support team that locks up topics and complaints. Last.FM is no longer a reliable platform to use. The administrators use "community guidelines" to silence and censor users. The website has rules against trolling, spam, robotic accounts, and harassment, which are all illegal, but the support team has stopped banning such accounts. Instead, they ban the users who reported them. The website has deteriorated since the BETA launch in 2015. A user named Samson-91 was banned despite giving reasonable rebuttals to the administrators. According to a troll, false reports led to Samson-91's ban, and the administrators refused to accept his ban appeal. The administrators also violated the GDPR law by denying Samson-91 access to his data. The administrators, including Maddieman, are not qualified to be community administrators. They alienated veterans with their hive-mind censorship. The administrators censor everything they find offensive, which is unfair to the community. The future of Last FM looks bleak while the current administrators are in office. That's another reason why you should avoid it.

Reviews (46)

Rating

Timeframe

Other

Thumbnail of user rogerb276
3 reviews
14 helpful votes
June 21st, 2019

I've used last.fm since 2015. This is great when you see the evolution of your music preferences, statistics can say really a lot about you and that's how you remember what has happened in October 2016, for instance, your mood and inner state. Also, recommendations work well and help you to discover new bands that you probably will like. Also, there is a lot of information about the bands.

Thumbnail of user nicop7
61 reviews
129 helpful votes
August 14th, 2019

I love how they changed Last.fm. It's great for discovering new music recommendations and for keeping track of the music that you listen to. And you can scrobble from so many different sources.

Products used:
Scrobbling

Value
Quality
Thumbnail of user chayac
3 reviews
11 helpful votes
June 1st, 2017

Really good. Much music and easy to use. A second everyday service to me together with another one everyone knows

Thumbnail of user harleyf9
4 reviews
8 helpful votes
November 2nd, 2018

last.fm helps me find new music and to see what my friends are listening to. I really like seeing how my music tastes have evolved over the years and with the new year in review feature I will see who were my favourites every year with very detailed descriptions.

Thumbnail of user alext58
2 reviews
7 helpful votes
April 23rd, 2016

There's was a few changes with last.fm. Users always complain about it, but they always move on and use it till the day.
So i guess it's just about some kind of habit or an old friend that you can't just break up with.

Thumbnail of user jakew36
5 reviews
11 helpful votes
August 30th, 2016

I have found much great musicians listening this radio. Just have a patience and you will find too heheh :)

Thumbnail of user migdaliab
6 reviews
9 helpful votes
October 13th, 2015

Maybe the best music service ever. Great site, functionality. Listen to music and enjoy.

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Value
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Thumbnail of user francinem3
20 reviews
14 helpful votes
November 30th, 2015

It's the best music service I've found so far. It's convenient and helps to expand the music horizons. So easy. So much to listen to.

Thumbnail of user andrewp64
4 reviews
3 helpful votes
March 10th, 2015

I've been a loyal user for like 5 years. Everything's fine

Thumbnail of user jamesw168
5 reviews
12 helpful votes
March 25th, 2015

Got to track news of mine fav bands. No need to follow each of their tweeter.

Service
Value
Shipping
Returns
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Thumbnail of user ashb4
2 reviews
5 helpful votes
October 28th, 2014

Love it! All my favorite music located in one spot!

Thumbnail of user patrickj21
7 reviews
20 helpful votes
November 2nd, 2014

If you love music- you like last.fm
Here you can find any style of music, bands, or singers, and just any information you need. You can listen to the best songs and view photos, watch videos. So, I think it's a very usefull site.

Thumbnail of user hayleyu
4 reviews
5 helpful votes
July 23rd, 2011

Excellent website; I just wish the blimmin' Last.fm bear would let me listen for more than half an hour at a time without signing up.

Thumbnail of user haydenm
3 reviews
11 helpful votes
February 19th, 2010

Unlike other websites, last.fm provides users with the ability to reach out to new artists while listening to music that suits one's own tastes. I have found many different songs that I enjoy through this website and feel that it has helped me become more informed with the artists that I like to listen to. It's great being able to listen to commercial free music while giving money back to the bands through the advertisements and last.fm does a lot for the music industry for recognition.

Thumbnail of user tylerc
43 reviews
344 helpful votes
April 15th, 2010

Great music site.

Simply type in an artist you want to hear (after making a free account) and you can hear your favorite music and similar music. With FireFox you can install it as an add-on so you can listen to it anytime without having to leave the page you are on.

It also is nice since you can love or hate songs so they will never play again or more often. If you have an Xbox 360 w/ a gold membership you can link you fire.fm account and listen to the music on your 360 with the additional bonus of seeing pictures.

Awesome!

If you find my review helpful, please send me a Thank You and rate it!

Thumbnail of user tn1
265 reviews
1,793 helpful votes
January 7th, 2009

Preferred over pandora - after finding that pandora really wasn't suggesting any particularly fresh or new bands, i turned to last.fm. Last is user-friendly and chock full of good bands and songs, without being repetitive in its suggestions. You can allow it access to your music folder and play songs straight on last.fm. Each new track shows you a couple of other bands you might like that aren't necessarily in your library yet. I've found a handful of new bands in one sitting, everything from chamber pop to folk to shoegazing to rock and on and on. Each piece of feedback that you provide, whether you love a track or ban it, seems to be taken into consideration.

Thumbnail of user user298
1 review
7 helpful votes
January 23rd, 2009

Last.fm is better for finding new music than Pandora - I hate downloading things, but the Last.Fm client is worth it. It keeps track of all the music you listen to on your computer and then plays songs for you based on those preferences. I also like Pandora, but Last.Fm has a larger variety of new music suggestions (indie rock, bluegrass, whatever).

Thumbnail of user jackk1
2 reviews
11 helpful votes
May 30th, 2010

Great site. Love it. Listen to it daily.

Thumbnail of user jackr3
4 reviews
35 helpful votes
October 10th, 2009

A truly great source to find new music. I love the scrobble feature that they offer and their recommendations and neighbors are right on the money. The radio station that they offer are brilliant and I could really not ask for anymore. This is a great resource for any music lover!

Thumbnail of user erikk
1 review
5 helpful votes
July 30th, 2009

Other than having to download the player, last.fm is by far the best site to discover new music. And I have all my friends on it now so we can share what we like and don't like. I can't get enough.

Thumbnail of user scotts
5 reviews
20 helpful votes
August 21st, 2009

I used to use pandora until they started charging money to use the site and then I heard about last.fm. Not only is it free but it is a better engine as well. Say goodbye to pandora, last.fm I think will win this battle of the music discovery platform

Thumbnail of user jjammerd
25 reviews
195 helpful votes
December 31st, 2009

I have been with last.fm for 4 years. I have over 200,000 scrobbles. I love how it has my own hit list. Tells me what bands I listened to the most that week. What song I listened to the most that week. Then there is an overall list of my listens. They have radio that caters to me. My Sprint Hero has an app and I can listen to it when I don't have a radio or my Ipod. This is one of those sites that is just perfect.

I like that you can set up groups and it'll run group lists. I watched this site while American Idol was going on this year and it pretty much helped guess who was going to go home based on how many listens they were getting. Kris and Adam were the top two the entire season.

This is a great site for those that love music.

I have not used the forums. I think that I looked at them one time and I'm not into many forums because they don't look comfortable for reading and posting.

Thumbnail of user johnm11
3 reviews
10 helpful votes
December 2nd, 2009

I love it, love it love it! All favorite compositions in one place, playlists and cool suggestions! Thank you last.fm!

Thumbnail of user user16
2 reviews
10 helpful votes
August 13th, 2008

An ongoing music recommendation database - "Last.fm" (once known as "Audioscrobbler") offers media player plugins to its users. These plugins, which can be installed onto iTunes, Winamp and others, will monitor and record the ID3 data of any MP3 played by that media player. This is uploaded to a large database, which finds other users who have played the same tracks and recommends you new musical artists based on their databases. You can even download the Last.fm Player and listen to sample songs by your recommended bands. I have used this service since September of 2005, and it has never ceased to be a source of new music for me.

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The world's largest online music service. Listen online, find out more about your favourite artists, and get music recommendations, only at Last.fm

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