LaserShip

I did not like this company at all but after me avoiding companies that used them I ordered through Kohls and Nordstroms and they both used them. I was able to put detailed info for the driver they now take a photo and they all seem very polite so cheers to you for the improvements my packages have arrived in good shape

So I have had 2 experiences with LaserShip. 1 of them was really good while the other... lost my package.

I received my package inside the time frame. The problem was that while tracking the shipment they wrote that they will deliver sooner and than this has not happened. Then calling them no one replied.
But at the end they delivered the package on the time frame. So I am happy. Just hope they will manage better notification to customers so they won't panic.
If details on shipment where perfect I would give 5 stars.

Lord knows I be SICKKK when I find out this company is delivering my packages Thank god I have always gotten my deliveries, but just this past weekend one of their delivery carriers decided to mark my package delivered & signed some bogus name. I wasn't home, and the signature was nobody I know I respect it but ion know if I should laugh or be upset, just grateful that person wasn't a thief.

After the reviews I saw for the company I was so worried I wouldn't get my package but it was delivered only hiccup was they left it in the lobby of my building but it was delivered

I just wanted to take the time to write a review for this company. I noticed there were very, very bad reviews and this made me afraid when I saw that an online company I've been working with for over a year decided to ship my package through them. I called the online company that shipped my product and expressed my concerns. The company was willing to reship my package if anything went wrong with LaserShip's delivery (as most of these reviews talk about).

I literally had nothing to worry about. Lasership not only delivered my package in a timely manner, but they also sent me text messages of its progress every step of the way (I signed up to receive this). The only reason why I did not leave 5 stars was that for about two days their website was stating that they did not have the package and that they were still waiting to receive it from the online company. This is what initially caused my concerns. By the third day, I received the text that my package was out for delivery. No worries from there.

I ordered a lot of clothes with forever 21, and when I saw that it shipped with lasership i was worried because i have never heard anything about this company before. All my past orders with forever 21 was with fedex. My order shipped june 9 and estimated delivery was originally june 14. June 14 had come and there had been absolutely no movement in my order, like it still said label created so i freaked out. This was when i did research on the company and saw they had 1 star and people always report missing packages and what not, so i am very scared at this point. I get on the phone with customer service of both forever 21 and lasership and they all tell me things rhat aren't really helpful. So i just decide to wait. And after the phone calls is when my order updated that it was in transit to my lasership facility in georgia. I didn't have any problems after that, I received my package on the day they said. It wasn't damaged or anything. I guess I am one of the lucky few that had a decent experience with this company. I read a review that said all the positive reviews with this company are people that work there. I promise i don't! I'm just very glad I had a good experience and wanted to tell people don't freak out if you see lasership is your carrier, it might not be terrible!

My packages always come before the original date. Sometimes I don't know it's coming early. It's just sitting on my porch. Most times "shop" let's me know when it's coming and that it has been delivered. Only thing they need to work on is communication. Overall, they're great!

My package was unable to be delivered because my business was closed for the day, After talking with Danielle in the office I was told they will re-deliver and we made a plan for it to be left on the front porch. Next morning it was not on the porch but was marked delivered. After a few back and forth phone calls, and me being exceedingly rude, they said they would have the driver stop to my place of business to show me personally where it was placed. Well, low and behold my tenant's sister-in-law had taken my package for herself. The guilt of hearing me cuss out Lasership and Ulta must have gotten to them because my package was brought back to me by my tenant this morning. I have called Lasership and apologized and thanked them for their assistance. Danielle and the GM were very understanding and tried to be as helpful as they could to try to resolve my missing package issue. It was not an issue on Lasership's end. I appreciate the help they offered and happy with the assistance I received.

Liver my package, but that's not why im leaving a review. I called LaserShip in Ironton, Ohio to complain that my package still had not arrived. A very nice lady named Krista took the time to go to the dock to find it. After she found it, she then wrote Rush and important on a note to let the morning driver know that my package needed to go on their route ASAP. The driver who brought my package apparently worked beyond his shift and was very nice to us. Thank you LaserShip for delivering our package

Just to give everyone a glimpse of hope amongst some truly terrible reviews, despite some confusing tracking information (for instance, why did my package originate in a facility 5 miles away from my delivery address only to be transported 100 miles away for processing? And then be marked "out for delivery" 100 miles away?), I received my package on time and in good condition today from Lasership. The package was also marked "delivered" immediately after it was, in fact, delivered. It was also placed in my apartment building's mail room and not left on the sidewalk like I've seen so many other people report. So for any of you out there reading reviews and mildly panicking, please do know that at least one package was successfully delivered!

Fast shipping! Though updates should be delivered better...,,