• LaptopZ

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Overview

LaptopZ has a rating of 2.1 stars from 59 reviews, indicating that most customers are generally dissatisfied with their purchases. LaptopZ ranks 73rd among Batteries sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I had bought a laptop screen from them and received it damaged.
  • I purchased a laptop battery from eBay that was bad.
How would you rate LaptopZ?
Top Positive Review

“A year ago, I bought a Laptop AC Adapter for my Laptop...”

Juade R.
12/3/13

A year ago, I bought a Laptop AC Adapter for my Laptop from this site. And Now Adapter is still good. SO cool.

Top Critical Review

“I do not trust this store”

Nal N.
9/1/20

I do not trust this store because I have gone through its website and some of the things they have seem to be too good to be true. Whe the deal is too nice then you have to think twice. I want great products and I was certainly ot plannig on getting some fake product. They sold me something and it was not quite what I expected.

Reviews (59)

Rating

Timeframe

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Reviews that mention popular keywords

screen (9) battery (14)
Thumbnail of user naln
8 reviews
0 helpful votes
September 1st, 2020

I do not trust this store because I have gone through its website and some of the things they have seem to be too good to be true. Whe the deal is too nice then you have to think twice. I want great products and I was certainly ot plannig on getting some fake product. They sold me something and it was not quite what I expected.

Thumbnail of user jardk
8 reviews
1 helpful vote
August 30th, 2020

I am so very disssapointed and angry at the same time. I have had the same bad experiece just like the rest. It is when this store lies about the specs of the batteries. I needed a laptop replacement battery and I managed to find one int he store. Everything was fine untill I tried to insert it and it was not able to go in because it is large.

Thumbnail of user queenl3
1 review
2 helpful votes
September 7th, 2017

STAY FAR, FAR AWAY FROM LAPTOPZ.COM IT APPEARS THESE S. O. B's ARE SELLING USED/DEAD LAPTOP BATTERIES THROUGH EBAY...& IF WE HAD OF KNEW THAT THIS COMPANY WAS FULL OF SH*T WE DEFINITELY WOULD NOT HAVE BOUGHTABSOF*CKINLUTEY NADA FROM THIS CRAPPY COMPANY!. ON SEPT 7,2017 WE JUST RECEIVED OUR ORDER, BUT ONLY TO DISCOVER THESE FRICKIN BATTERIES WERE SOLD TO US COMPLETELY DEAD ASF'!, AND IF WE HAD OF KNOWN THAT THESE BONEHEADS WERE SELLING SH*TTY DUD PRODUCTS THROUGH EBAY, WE WOULD HAVE SPENT OUR MONEY ELSEWHERE!... WARNING!... STAY AWAY FROM THIS BOGUS A$$ COMPANY!

Thumbnail of user odyr
1 review
3 helpful votes
April 15th, 2015

Purchased a motherboard from these thieves on eBay. Motherboard is bad and they will not respond to any emails I send them. I'm having to go through eBay's complaint department to try to recover my money.

Do not purchase from them on eBay. There account name on eBay is laptopz-outlet

Thumbnail of user darylk4
1 review
1 helpful vote
January 15th, 2014

Sent me 2 dead batteries looked for money back owe my $36 and a few cents offered my $20 refund they said they would send me third battery for free said no and in next message said the best we can do is send replacement for additional $11 story always changes tried ringing they always get a machine stay! STAY AWAY!

Thumbnail of user andreaw29
1 review
4 helpful votes
October 8th, 2015

I purchased 1 item and had such a horrible experience that I WOULD NEVER PURCHASE FROM THEM AGAIN. They refused to give me a credit even though they said that they would for a faulty component. I still have never received a credit after over 10 attempts.

Thumbnail of user drewcharlesh
1 review
3 helpful votes
March 18th, 2017

New 9 Cell 7800mAh Battery for Dell Latitude D620 D630 D631 D640 PC764
Item number: **************
Price:$17.95
Time left:---
To: laptopz-outlet
Subject: Re: laptopz-outlet has sent a question about item #**************, ending on Mar-11-17 00:12:21 PST - New 9 Cell 7800mAh Battery for Dell Latitude D620 D630 D631 D640 PC764

Thank you for your kind and timely response.
As best I can tell, You received the return shipment on 03-15-17.
However, the timeline does not reflect that the shipment was received.
I understand it takes some time to refund. While we are waiting, I would like to know that the return shipment to you arrived.
Thank You so much for your assistance with this. I would like to give you a great customer satisfaction rating on eBay.
Please advise me when to expect my replacement unit or refund so I can plan accordingly.
I bought the *******8612 battery in anticipation of a six week trip during which I needed the battery.
Unfortunately the battery is defective. Well, such things happen.
I have returned the unit to your address and would now like to know when the replacement or refund will happen.

Thanks for your good service.
I will be pleased to give you a good review just as soon as we have completed this issue.
Thanks.
Drew Charles
*******@yahoo.com
*******282

Thumbnail of user dipalc
1 review
1 helpful vote
April 23rd, 2012

I returned a product and they charged me a 20% restocking fee, which was in accordance to their return policy. But this was the first time in my life that a company kept the total of the sales tax on a returned item. They didn't even give back 80% of it. Their explanation was: "The sales tax is collected by the the local tax bureau." Sounds fishy to me. Just for that experience I would not buy from them again.

Thumbnail of user moarara
5 reviews
3 helpful votes
October 20th, 2013

They sell stiff batteries: not working batteries, just plastic and metal. They dont answer emails, they say they have sent a new item but it is not true... Awful!

Thumbnail of user micheleb10
1 review
2 helpful votes
August 15th, 2012

FIrst, cannot keep up with all the names used for this company... Yall, Gadget town. Etc.! Second, seems every time we make corporate purchase I have Fraud on my Corporate CC within weeks after. I have put a STOP at work for all purchases to this company. Cheap but not worth the aggrevation of Fraud!

Thumbnail of user edwardd2
1 review
1 helpful vote
March 19th, 2012

If they get the part right that you ordered you might be ok. Otherwise get ready for conflict. They tried to refund shipping only and told me to keep the power cord they sent that didnt fit my computer and I still had to pay for it. Then when I refused to keep the useless cord they wanted me to pay to ship it back plus send them more money to cover shipping on another cord that may not even fit. They could not crossover any part numbers or model numbers of my hp computer to get me the proper cord. What a joke this place is. Stay away

Thumbnail of user christib1
1 review
2 helpful votes
December 3rd, 2012

My order was placed on Ebay and I was supposed the item within a few days and 3 weeks went by and i never received anything! I demanded my $$ back and they just kept saying "please kindly wait for the item", So far i havent received either! Do not buy from these people!

Thumbnail of user elizabethh5
1 review
3 helpful votes
January 3rd, 2011

Avoid this company at all cost. They not only sent me the wrong -- and USED -- part but made the process of returning it very difficult. So difficult that I actually ended up eating the cost of the entire order without a resolution to my problem. Shady operation.

Thumbnail of user georgiosv
1 review
1 helpful vote
March 11th, 2014

I ordered a battery via e-bay. I paid 36 dollars. They told me I had to wait for 3-5 weeks.
After 5 weeks I had not received the battery. I asked them what had hppened and they sent me some emails promising they had sent the battery. I insisted and then, they answered that they had communicated with the delivery company, and they were sure that the battery was lost, so, they would send me another battery, but I had to wait for 3- 5 weeks again.
After 5 weeks I had not received any battery again...!
I emailed e-bay (they say he is a"top seller") and they practicaly covered him, saying that although they are sure he did not send the battery at all, there is nothing they can do because 30 days passed from the time I paid the money!
So, they took the money and they sent nothing! This is caled thievery as far as I know...

Thumbnail of user danas1
1 review
1 helpful vote
January 20th, 2011

Bought a $38 battery from them on eBay with a "3 Year Warranty". It is failing after 5 months, and they want me to ship it back plus pay $16 for a replacement. AVOID!

Thumbnail of user roberts147
1 review
2 helpful votes
Thumbnail of user samc
2 reviews
3 helpful votes
May 1st, 2010

I wish I had read this review before purchase from this company... Never had experience worse than this. They don't speak english well, send you wrong part and make me buy twice and still send me wrong part. Now they give me hard time to return it and refuse to give money back. I am on process of getting the money back. Will do anything not let them get away with this.

Thumbnail of user noth9
1 review
2 helpful votes
May 4th, 2013

Today is May 4,2013 and I placed an order with laptopz about two weeks ago I finally received it and it did not work. After I contacted them by e-mail they made me take pictures of the one they sent and the one I am replacing and they appear to look the same but the model numbers are not the same. They tell me the one they sent me was the correct battery but if I want to try another one in order for them to send me another battery they want 17.00 more. They did not even ask for the one they sent me to be shipped back because #1 they know the item they sent me is garbage, #2 they want to scam more money from me and not send me a replacement. This was not hard to figure out people, those who have been scamed like this need to get together and do something about it. If e-bay does nothing about it then they are encouraging this ilegal activity and they should also be responsible and remove that site or anyone related to that site. That is the only way e-bay would become way way more trusting and financially stronger, there would be no hesitation when it comes to ordering from e-bay no doubts, absolute positive feed back and no indirect or direct participating in ilegal scams or bad business practices. Going to the store in person guarantees you that if the product is defective or not what you wanted you can so easily return it very little inconvenience and frustration. Too many honest people on e-bay selling good quality items as described and promised but because of bad raps from the scammers they won't be trusted therefore not ever reaching their potential sales. Please people do something about it if you know what channels to take to report this and have something done about it. This is now 2013 how can this still be happening with all the conections and technology now here? I would rate zero but not able to do this on this application.

Thumbnail of user miket6
1 review
5 helpful votes
June 9th, 2010

Bought a laptop charger that randomly MELTED at the cord and burned a hole in my carpet. Could have burned my house down if I had not been home! Contacted them asking how this could possibly happened and they refused to answer, only offered to send me another charger. Like I would ever feel safe using any of their products again!

Thumbnail of user shilunw
1 review
2 helpful votes
April 21st, 2010

My experience with LaptopZ is terrible. Don't buy anything from them or you are wasting your money and time. Period!

Thumbnail of user bellem
1 review
3 helpful votes
October 6th, 2011

Is there anything lower than 1 star? They send me a defective ac adaptor. I spent 2-3 hours of my time trying to get a return authorization. I still did not get any refund. Stay away DO NOT BUY FROM THOSE CROOKS! They should be shut down!

Thumbnail of user steves49
1 review
2 helpful votes
September 14th, 2011

Do not buy from them! I do not believe they are in the US. They sent the wrong laptop replacement keyboard and refuse a return. I was chatting with someone at the company and in the middle she terminated the chat. They do not have a phone number.

Thumbnail of user mattb5
1 review
4 helpful votes
March 17th, 2010

First of all, Laptopz.com frequently acts like consumers and posts positive reviews about themselves most places where you'll find complaints. Really what they run is a fraudulent program with a 14 day warranty.

I purchased a laptop battery from eBay that was bad. I then returned it and they sent me another bad battery. When I asked for my money back they wouldn't reply or do anything this time because I can't comment on eBay anymore.

If you want to get completely ripped off, and get no recourse, then you should definitely buy from these con-artists.

Very Sincerely,

Matt Brown

Thumbnail of user lenoref
1 review
2 helpful votes
April 13th, 2011

I ordered a charger specific for my make and model laptop. Of course, it did not fit. They had me take and send numerous pictures of my laptop, adapter and pins from my adapter and the one they sent. They said they did not carry one that would fit my laptop and had me return it. I did receive a refund but they would NOT reimburse my return shipping costs - said it was my responsibility to make sure the item was the correct one. When I pointed out that according to their listing this was the correct one, that they had sent me the wrong one, they replied they had no "extra"(?) money to give me for a refund and offered me a meager 5% discount on a future purchase. Seriously?! This was a HUGE hassle, I wasted weeks of time over this nonsense and am still out the shipping and have no charger. GRrrrrr!

Thumbnail of user jw3
1 review
3 helpful votes
February 22nd, 2011

STAY AWAY FROM LAPTOPZ. They sell on ebay and advertise a 3 year warantee on laptop batteries. The batteries are junk and fail after about 3 months. They won't stand behind their warantee and will not respond to emails.

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