LaptopBatteryStore.co.uk Reviews - 33 Reviews of Laptopbatterystore.co.uk

How would you rate LaptopBatteryStore.co.uk?

Top Positive Review

“It took 7 days for my battery to come from China”

Dom D.

2/21/11

It took 7 days for my battery to come from China. They don't use Royal Mail but Parcel Force. Got slightly worried when I found out they were shipping from China, but all went well, the price was right and the delivery was, all things considered, fast. Their battery search engine is good, the look and feel of the website not so good. They're cool, I will use them again.

Top Critical Review

“Dangerous fire hazard”

Gerald B.

4/7/21

When trying to install the battery it became apparent that 2 wires could be seen and shorted out in the centre mounting hole where a metal screw needs to be installed. This, unknowing to my son, instantly shorted out the battery upon installation and caused the battery terminal where it connects to the motherboard to catch fire and smoke. Will not answer emails, requested via PayPal that i send a hazardous battery back to them in china at my cost. AS IF BOTH TIS SELLER AND PAYPAL EXPECT ME TO SEND A FIRE HAZARD THROUGH THE POST.

Reviews (33)

stuart m.

1 review

1 helpful vote

“I ordered a battery on the 1st february, delivery supposed...”

February 20th, 2012

I ordered a battery on the 1st february, delivery supposed to be within 5 days. I emailed them on the 9th & 10th & got no response. I emailed again on the 13th & got an email from them with a tracking number but no explanation. When I tried the tracking number I got "invalid number" so I emailed Parcel force who told me it was being held at UK custom but had no date for it being released. This was the first I knew that they were not UK based despite having a UK domain address. I would not have ordered from them if I had known because of the difficulty in chasing it up. Having a. UK address and not informing people that they are not in the UK amounts to misrepresentation, aka deceit. All this time the battery was stil marked as "in stock" on their site.
I had raised a dispute with Paypal so escalated it to a claim to try & at least get my money back. Last night I got an email from Paypal saying they had a tracking number which turned out to be the same one I had been given a week earlier. However this time it worked and the battery is supposed to be on a local delivery van (fingers crossed) otherwise they would only have got one star.
I would certainly not use them again or recommend them.

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Q&A (1)

Question:

I want to query my order to you of monday 16th april' why has my order to a dell inspiron battery advertised by you for £49.99 and put in a cart changed to an expensive battery in excess of £100. this was not my order to you and i want it changed. geoffrey greenwood I want to query my order to you of monday 16th april' why has my order to a dell inspiron battery advertised by you for £49.99 and put in a cart changed to an expensive battery in excess of £100. this was not my order to you and i want it changed. geoffrey greenwood

Answer:

Yes i recieved my laptop battery as promised. Howver, it does take three weeks or so for the order to arrive in the UK from China. You will not lose your money. I thought I did as it was nearly three weeks with no contact from the supplier except for the two confirmations that they had taken my money and that the order had dispatched (they only told me this after I chased them twice by email). So yes it does seem to be fine. The website may look a bit dodgy, but to be fair as someone said the goods do arrive in perfect condition. I am using my laptop with the battery in and it is still typing and showing an incredible performance. So bottom line is dont be afraid you will not lose your money. I can vouch for that fact because after not having had any contact I did a google search to see if is was a scam it wasn't because I did receive the goods three weeks later. Interesting that in their email they write your goods will arive shortly which proabably is a good indicator that it is going to take a while. I think we are so used to next day delivery with most of the internet sites that we forget that smaller firms based abroad to keep costs down do take a little while longer. So yeah... good site.

By m a. over a year old

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