LaptopBatteryExpress

When trying to place my order, my order would not go through. But, when I switched to pay with PayPal it did. Why should I have to pay using PayPal when Debit/Credit is available?

IT TOOK FOREVER TO PLACE MY ORDER. KEPT CYCLING BACK TO MAKING ME RE-SUBMIT INFO. I ALMOST GAVE UP AND WAS ABOUT TO GO SEARCH ALTERNATE SOURCES.

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Battery does not lock in, screen does not come up, system beeps due to incompatible!
Adaptor when plugged in (Led) light only stay on for a second than goes out!
Checked the battery type its for a 1534 and should be for MT264
Plus Adaptor wasn't Dell PA-3E but (HKY Model A159A2-*******)

Checkout process does not work smoothly. Had to type my shipping and billing info 3 times before having to make an account because guest checkout doesn't work right

- First battery from LaptopBatteryExpress (Xtend brand) had a circuitry issue that prevented the computer from recognizing the battery. I had to pay for shipping on the warranty replacement battery. (I didn't get around to installing until after the initial 30 day period, I didn't expect issues from a $90 battery!)
- The second battery rapidly degraded over 1 year, currently about 20-25% capacity after 1 yr + 5 months (originally 4 hr battery life, now about 45 min)... A far cry from the 3 yrs claimed on their website. Unfortunately I'm outside the 2 yr warranty from my original order date so they won't help. HP Envy 15-u010dx.

Had to type in my phone number 5 times but the error was I neglected how to ship! It kept saying the phone number was in correct

Had to enter the payment page 5 times. It added tax, then made me entier all credit card info again. Each time the site requested more info by field it erased some other field and forced me to start over.

I do not recommend you purchase anything from laptopbatteryexpress.com. My wife purchased me a Sony Vaio laptop battery for Christmas and it died three months later. I contacted the company and they said I'd need to pay them $16 to ship out a new battery, even though they sold me a piece of garbage. Spend a few dollars more and buy a quality battery from a quality company. Also, your computer doesn't need a battery to run, just remove it and plug it in. I will not waste my money with laptopbatteryexpress.com.

Card with much credit available was rejected 4-5 times. Ended up going though PayPal, which did work

I waited almost 12 weeks for this 6-cell Samsung Series 9 battery which I was told would be manufactured for me (it is not available anywhere else - despite other vendors' claims, the 4 cell battery does not fit my specific 900X3B-A01 model!). Finally, when it was supposed to arrive I was told there was a mixup and the numbers did not match and they did not have this battery-- nor would they ever have it. What a disappointment! (and yes, they charged my card right away, which I think they should not do.)

For some reason took several passes... get to end, somethings missing... all erased or part ... took 20 minutes on smart phone

I couldn't place this order on my iPhone. trying to figure out what series I have, it doesn't say on my laptop.

I had to enter my billing and shipping information at least six times before I could finally order the battery. The website kept asking me for information that I had already filled in. For example, it continuously deleted my phone number. It deleted my shipping preference. I was never sure if I had filled in everything correctly. I almost gave up. You have a great product, but the website leaves much to be desired.

Website must have been designed by illegal aliens. Horrible experience. Pop-ups and pop-overs are an inexcusable crime against humanity

I received the package and when I opened it up I inspected the battery and found out that it was cracked I was not satisfied with this I will do a return our money back

I tried several times to place this order yesterday, and again today. I had to use another web browser to get it to go through. I use mozilla, apparently your website does not "play nice" with Mozilla

It took me 4 times to complete checkout - maybe 5. Good grief! If the battery is good, I'll change my rating gladly.

Very bad experience at this place. I bought a battery TE03XL for my Pavilion 15. It lasted for 2 weeks and then keep shutting off at 60%. I asked them about my situation, and then said it is because of my laptop, so I need to pay for the return of the battery if I want to have the refund. I went to Microcenter in Houston to have them run a diagnostic.
Turning out that my laptop is completely find and working well, the battery is the one causing the problem. Moreover, they still make me pay for the return of the battery because they are still thinking that it is my issue

Had to enter shipping info and credit card information several times before I could place the order.

I gave this rating because I got the worst product from here. Cannot believe that a $99 Battery swell within 45 days. I want my money back.

Your check out form is to hard to navigate! 1 mistake (bad Character in Company name) took 20 minuets to correct

You charged me Adams county tax when I live in Scioto county that is fine I pay my tax. Would not let me check out until I set up an account ran me in circles until every dot and T - - - Plus I used pay pal I hope I only get 1 Battery for as many time I had to submit my order. Way too much time wasted on this site. But my husband said ohhh good site. And now I am doing this on a Sunday morning ;(