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Claim Your BusinessLamps USA has a rating of 4.21 stars from 57 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps USA most frequently mention customer service. Lamps USA ranks 19th among Lighting sites.
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My laundry room is or was so dark, and the light switch was on the opposite end of the room, at the door to the garage. I got on line and found a light that would possibly be what I was looking for. Something at the entrance from the kitchen to light up the laundry room. Beacon Triangle Corner Light with a cord, is what I picked and I received it last week and got it installed over the weekend and I absolutely love it. It's the perfect solution to a problem that I've lived with for over 16 years. Thank you so much for making this light. It's awesome. Am so happy to finally solve the dark laundry room during the winter months. If you are looking for something unique this is the light for you. It has a long long cord with a switch on it for easy turning on and off. And it is so easy to install. Check it out. I got mine through Walmart.com I'm old school so I don't have a picture of it, but you can check it out on this site or Walmart.com. Thanks Again...
Their return process is not "easy" as their website clearly states. If you don't have an part of the packaging it's a minimum 25% restock fee. Plus you have to pay to insure and ship it back and they also take out their original shipping and handling charges. It's over complicated and costly to complete returns through them. You're better off buy from another retailer even if it's costs a little extra to truly insure you have an "easy" return. Their statement is extremely misleading. Don't buy here.
Initially, they sent me the wrong pillow, and when I called to advise them of such, i had the misfortune of speaking with a very rude and unapologetic sales rep. I was so disturbed by how she handled it that I escalated the matter to the President of this smaller company. He did make sure the correct was one sent out and had the wrong one picked up at my home. Unfortunately, the correct one is very underwhelming and the color of the pillow isn't even close to the picture. But at this point, I just need to be done with this company, keep the mediocre pillow, and chalk it up to par for the course when ordering from a company with so many poor reviews.
Since this is a Christmas gift, I have not opened the package. Thank you for the prompt service. I bought a reading lamp for my mother. I think she'll love it.
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